Werner Mazda

Great customer service, accommodating and helpful. Best and quickest transaction when I purchased my car. Best and quickest transaction when I purchased my car. More

My wife and I have leased 2 vehicles from Werner Mazda and will be back for number 3 this summer. The whole staff makes the experience great. We have all our service done there. Everyone is polite and hel and will be back for number 3 this summer. The whole staff makes the experience great. We have all our service done there. Everyone is polite and helpful. More

I appreciated my own experience with Shannon, who was my service advisor. But I also wanted to commend Lorri, for the way she handled a situation that was not mine. A customer walked in without an appointme service advisor. But I also wanted to commend Lorri, for the way she handled a situation that was not mine. A customer walked in without an appointment. She was concerned about her brakes and wanted to be seen immediately and was clearly distressed. She also mentioned that she had work to do in the area for which she needed her car. Rather than just dismissing her or scheduling her for later, she got into problem-solving mode. She offered a loaner car, but it was refused. She calmly told her to make herself comfortable while she looked for a solution and stayed engaged and talked to her through this process. I wasn't watching to see if it was Shannon, or someone else who made it happen, but while Lorri was engaging the customer, a technician was able to take a quick look to make a rapid diagnosis. At that point, the customer relaxed and sat down and the staff promised to get her in as soon as they could. My car was done way earlier than expected, so it's quite possible that left it open for a same-day appointment. I appreciated the video walk-through. More

Joe Murphy was great he answered all of my questions and let me take the car home to show the wife and see if my dogs fit comfortably before I committed to buying the vehicle.This is the second time I have let me take the car home to show the wife and see if my dogs fit comfortably before I committed to buying the vehicle.This is the second time I have used Werner to buy my vehicle and couldnt be happier with them. Thanks Werner Team More

My experience here was positive. David was straight forward and made the process very easy. Jay helped with the financing and paperwork. There was no pressure from David or Jay an David was straight forward and made the process very easy. Jay helped with the financing and paperwork. There was no pressure from David or Jay and I was able to complete the entire transaction from start to driving off the lot in my new vehicle in an afternoon. I worked in the automotive industry for over a decade and it is always refreshing when dealerships do not play the games that gave the industry a bad rap. I would do business here again and recommend David to anyone in the market for a new/used vehicle. More

Great service, great technician, very friendly staff, very dependable, will def be going back again thank u Russ for ur help 😊 very dependable, will def be going back again thank u Russ for ur help 😊 More

I have no complaints about this service. Staff were nice, they seemed to do their job thoroughly and didn’t give me any extra hoops to jumps through, which I appreciated. Staff were nice, they seemed to do their job thoroughly and didn’t give me any extra hoops to jumps through, which I appreciated. More

Overall, my experience at Werner Mazda was excellent. usually approach car dealerships with caution, as I've found that many sales teams tend to be overly aggressive in trying to sell their vehicles. How usually approach car dealerships with caution, as I've found that many sales teams tend to be overly aggressive in trying to sell their vehicles. However, Werner Mazda was a refreshing change. My sales associate, Ryan Chisholm, prioritized my needs over simply making a sale. He took the time to thoroughly explain the advantages, features, and dependability of the car, as well as the value of the Mazda brand. This allowed me to make an informed decision without feeling pressured. I'm delighted with my Mazda purchase, which I'm currently enjoying and look forward to doing so for many more years. More

Cameron Landry is a very professional salesperson. Being a single female car dealership can be intimidating. Cameron made it very easy and comfortable. Being a single female car dealership can be intimidating. Cameron made it very easy and comfortable. More

Very professional, any issues were conveyed clear and concise. I am a repeat customer with Mazda, this visit is why I am a continued Mazda customer. concise. I am a repeat customer with Mazda, this visit is why I am a continued Mazda customer. More