Werner Mazda

Easy, Efficient Car Buying Experience While searching for a new Mazda, I had to do much of the communication and negotiation over the phone. Mike Heintz is an excellent salesman who made t While searching for a new Mazda, I had to do much of the communication and negotiation over the phone. Mike Heintz is an excellent salesman who made this process incredibly easy, especially with my desire for a specific model and color and a compressed timeline. He and the rest of the team could not have made me feel more comfortable during my first car buying experience. More

Great first Mazda Experience As the title says, this was our first time stepping into a Mazda Dealership and first time driving a Mazda. Several of our friends are current Mazda o As the title says, this was our first time stepping into a Mazda Dealership and first time driving a Mazda. Several of our friends are current Mazda owners and have been getting great service from Werner for almost a decade. We only had the intention of test driving the 2016 Miata but nonetheless we walked away with one. Our Sales Consultant, Michael Heintz was great to work with. We challenged him, he challenged us; we joked with him, he joked with us. Interestingly enough, he wasn't the only Sales Consultant we had interaction with. While Michael was helping us finalize the purchase and filling paper work, we had pleasant conversations with other Sales Consultants on the floor, whom stepped in to answer questions, assist with GPS Navigation setups (Thank you Joseph and Aaron). Last, the Sales Manager Nicholas Flood, is probably the most friendly Sales Manager we have ever encountered. Thank you for the excellent experience Werner Mazda team. More

Happy Customer "Very Good Buying Experience" Great atmosphere, friendly relaxed and helpful staff. Marc Glaser is "on the ball" and fun to work with! We highly re "Very Good Buying Experience" Great atmosphere, friendly relaxed and helpful staff. Marc Glaser is "on the ball" and fun to work with! We highly recommend. More

Went in for inspection and oil change Everything was done to my satisfaction and a timely manner. I also loved the massage chair while i was waiting!! Thanks for a great day. Everything was done to my satisfaction and a timely manner. I also loved the massage chair while i was waiting!! Thanks for a great day. More

HAPPY CUSTOMER When we first met Mike Heintz we were considering three different SUV's; the Ford Escape Titanium, the Mazda CX-5 Touring and the Honda CRV Touring, i When we first met Mike Heintz we were considering three different SUV's; the Ford Escape Titanium, the Mazda CX-5 Touring and the Honda CRV Touring, in that order. We had thoroughly researched all three options. Furthermore, we have done business with and have maintained excellent relationships with both Ford and Honda for 20 some-odd years. Mike's easy manner, his product knowledge, his enthusiasm for Mazda's engineering decisions coupled with his willingness to stay late and help us define our CX-5, made our decision easy. We didn't even bother to shop our friends at Ford of Londonderry & AutoFair Honda. Jay was great to deal with on the financial end. He walked us through our options and explained them to us without pressuring us to make a purchase. Melissa in Service was delightful. Very up-beat and friendly. Top-notch Customer Service person. So far - so good with our new dealership! More

Car sale When we first met Mike Heintz we were considering three different SUV's; the Ford Escape Titanium, the Mazda CX-5 Touring and the Honda CRV Tourin When we first met Mike Heintz we were considering three different SUV's; the Ford Escape Titanium, the Mazda CX-5 Touring and the Honda CRV Touring, in that order. We had thoroughly researched all three options.  Furthermore, we have done business with and have maintained excellent relationships with both Ford and Honda for 20 some-odd years.   Mike's easy manner, his product knowledge, his enthusiasm for Mazda's engineering decisions coupled with his willingness to stay late and help us define our CX-5, made our decision easy.  We didn't even bother to shop our friends at Ford of Londonderry & AutoFair Honda.   Jay was great to deal with, on the financial end.  He walked us through our options and explained them to us without pressuring us to make a purchase.   Melissa in Service was delightful.  Very up-beat and friendly.  Top-notch Customer Service person.   So far - So good with our new dealership! More

First Mazda purchase I viewed the dealership inventory online and they did have the vehicle I was looking for, I was able to set up the test drive via the online chat opt I viewed the dealership inventory online and they did have the vehicle I was looking for, I was able to set up the test drive via the online chat option which is a time saver. Went to dealership, met with Cameron, drove the vehicle and bought it! Couldn't be simpler. Jay was great to work with for credit and all paperwork signed that night and picked up the vehicle the following day. The only thing missing was a booklet/pamplet on the vehicle itself, which is available online however a hard copy at the dealership would have been nice. More

Internet Purchase Mike Heintz and Richard were great to work with and were very fair in working with me to beat the other offers that I had. When I got there Richard p Mike Heintz and Richard were great to work with and were very fair in working with me to beat the other offers that I had. When I got there Richard prioritized making sure that I saw my car before I sat down to do any paperwork. Mike was great in giving me a run down on the key features of my new vehicle. I wish I lived closer to the dealer so that I could get my service performed there. Thanks guys! More

2nd Mazda 3 3 years ago I purchased my first Mazda 3 i GT Hatch from Werner Mazda and loved the car. 2 weeks ago my car was destroyed in an accident and I was fo 3 years ago I purchased my first Mazda 3 i GT Hatch from Werner Mazda and loved the car. 2 weeks ago my car was destroyed in an accident and I was forced to buy new. I contacted Werner Mazda and spent a day going back and forth with Aaron about a price on a new car and what was included. After talking to other Mazda dealers in the areas, Werner Mazda got my business again due to the fact that they did not pressure me, listened to what I wanted in my car, and were able to communicate with me via email, text, and phone calls throughout the day. When I arrived at Werner to get my car I was greeted by Aaron and Rich and was able to get all the paperwork dealt with quickly and on my way home. I am very happy with my 2016 Mazda 3 i GT Hatch purchase and would not hesitate to go to them again in the future! More

First car buying experience I was extremely pleased with my first car buying experience at Werner Dealership. David Lee was very responsive to my questions (and I asked a A TON!) I was extremely pleased with my first car buying experience at Werner Dealership. David Lee was very responsive to my questions (and I asked a A TON!) and he was very willing to help me find the right option and stay in my price range. I purchased a new Cx-5 Grand Touring, and so far, I love it! More