Werner Mazda

Customer Service #1 I was not sold a vehicle. I was educated on the vehicle by Michael Heintz and which led me to purchase my first Mazda CX-5. Michael and Nick Flood t I was not sold a vehicle. I was educated on the vehicle by Michael Heintz and which led me to purchase my first Mazda CX-5. Michael and Nick Flood take care of their customers. More

Planned on test drive, ended up purchasing! I had been eyeing the Mazda CX-5 and decided I would at least start with a test drive. Mike Heintz assisted me and was very informative and helpful. I I had been eyeing the Mazda CX-5 and decided I would at least start with a test drive. Mike Heintz assisted me and was very informative and helpful. I fell in love with the car right away and Mike went over some purchase/lease options. They were in my budget so I went for it. The process was smooth and like no other car buying experience I have had. I would suggest Werner to my family and closest friends as there was no pressure. More

Fast & Easy ! At Werner Mazda, Mike Heintz was easy to work with. He made our car search painless, fast and reasonably easy. He got me the new vehicle I was after At Werner Mazda, Mike Heintz was easy to work with. He made our car search painless, fast and reasonably easy. He got me the new vehicle I was after at a price I could live with. I especially liked that no one came out and jumped on us the minute we arrived on the lot. In the past I have been hesitant to leave my vehicle at some dealerships to even look a car over because of feeling like I am being swarmed. That didn't happen here but the minute we walked in Mike was there to greet us an help us find the right deal. More

They actually care! I have to say, I've dealt with a handful of dealerships and this one actually makes you feel like they care and are willing to work with you to get yo I have to say, I've dealt with a handful of dealerships and this one actually makes you feel like they care and are willing to work with you to get you into the car you want to be in. They are fair and kind. Being a woman walking into a dealership you feel like you may be taken advantage of, but not the case here, I felt like that wasn't even a factor, that they had a customer, like anyone else, and they were willing to work with me and were fair to deal with. Everyone I met at the dealership were friendly and easy to talk to. More

New car purchase experience was excellent! My recent experience at Werner to lease a new car was user-friendly, no pressure, and efficient. I highly recommend my salesperson, Eric, who was prof My recent experience at Werner to lease a new car was user-friendly, no pressure, and efficient. I highly recommend my salesperson, Eric, who was professional, knowledgeable, and diligent to finding a car based on my "wish list". The final purchase process was also very timely and without any hassles. I appreciated my initial car purchase connections with Werner Mazda, and would recommend this dealership and in particular, Eric, to other buyers! More

Best car buying experience Werner Mazda gave me the best car buying experience I have had in many years. They were delightful to work with, no pressure and made me a great deal Werner Mazda gave me the best car buying experience I have had in many years. They were delightful to work with, no pressure and made me a great deal. Mike Heintz and his sales manager were easy and fun to work with and provided both followup and great customer service. More

Great experience! Eric at Werner Mazda was very easy to work with. His calm, respectful approach welcomed us to stay on the lot and learn more about Mazda. At no time d Eric at Werner Mazda was very easy to work with. His calm, respectful approach welcomed us to stay on the lot and learn more about Mazda. At no time did we feel pressure to buy. We ended up walking away and he called us back the next day and met our price (well almost). I would recommend this pressure-free dealership as everyone we talked with was friendly and caring. Thanks Eric, and good luck with continued sales! More

A low pressure experience that got me exactly what I wanted The salesperson who helped me, David, was extremely helpful. He was attentive to my needs, answered every question I had, and I felt like he truly had The salesperson who helped me, David, was extremely helpful. He was attentive to my needs, answered every question I had, and I felt like he truly had my best interests at heart. I'll be looking for him the next time I'm in the market for a vehicle. More

No pressure and easy transaction Michael was very knowledgeable. The first day I went and looked he gave me basic information and no pressure. I then sent a message and he followed up Michael was very knowledgeable. The first day I went and looked he gave me basic information and no pressure. I then sent a message and he followed up to answer any further questions I took it for a test drive. During the test drive he told anything and everything about the car. The payment process was very easy. The overall environment was friendly and relaxed. I would absolutely buy another car from them. More

The best car buying experience we have ever had. My husband and I have purchased a lot of cars throughout our lives...some experiences were good, some not so much. And then we met Mike Heintz. He tru My husband and I have purchased a lot of cars throughout our lives...some experiences were good, some not so much. And then we met Mike Heintz. He truly was the most knowledgeable, personable, least pushy sales person either of us has ever worked with. We went in not even sure that a Mazda was what we were looking for but after getting a full blown education from Mike and then meeting with Rich Hammond, we were convinced that I belonged in a gorgeous CX-5. We had some numbers to crunch and they allowed us the time to make sure we were making the right decision without pressure. After working out what we believe was the absolute best deal on both our new car and our trade-in, we left very happy to now be a part of the Werner Mazda family of highly satisfied buyers. The extras that the dealership provides in the way of service are like none either of us has seen before, which is clearly a reflection of the Werner family values. It almost makes you look forward to your first service appointment. More