Werner Mazda

Best car buying experience ever! After hours of research and communicating with 4 different Mazda dealers, we bought our CX-8 from Werner Mazda in Manchester, NH. Tom, our salesperso After hours of research and communicating with 4 different Mazda dealers, we bought our CX-8 from Werner Mazda in Manchester, NH. Tom, our salesperson, and Rich, the sales manager, were incredibly pleasant to work with. The price, by far, was better than all previous offers. They were honest and attentive, and never pushy. My husband and I were in and out in just over an hour. After a couple of very depressing car buying experiences (right down the road, in fact), it was nice to leave a dealership, and be able to say, "That was the best car buying experience ever!" More

Great service to go with great vehicle They got me into the car I wanted and with the price I needed. I look forward to working with their service department in the future. Cameron may be n They got me into the car I wanted and with the price I needed. I look forward to working with their service department in the future. Cameron may be new, however he is likeable and wants to see the customer is happy and always right. More

Worst Sales Manager! After a lengthy wait while the sales person talked with the Manager he came back with the lowest price of the vehicle which was over $1,000 more than After a lengthy wait while the sales person talked with the Manager he came back with the lowest price of the vehicle which was over $1,000 more than the vehicle is listed for on your website. When my husband questioned the manager, Nick Flood, Nick immediately began shouting at my husband from across the showroom floor, in front of my young child, in front of all the other customers in the showroom. He was pacing around, ranting and yelling at me and my husband how could he have known what the price on line was, he had and I quote "12 other things going on at the time, how could he know the price that was listed online", he continued on that if we knew that price of the car then why didn't we tell him instead of having him price the vehicle. Last time I purchased a vehicle the Sales person knew the price of the car, it wasn't up to the buyer to research your inventory, it was the staff at the dealership. It is completely unacceptable that the manager was yelling at us in front of my daughter and the other customers. I find this type of treatment of customers completely wrong, and it is against the law to advertise a vehicle for one price and then tell customers the price is higher when they attempt to purchase the vehicle More

Worst dealership I have ever tryed to do business with I had the worst experience ever trying to buy a used car. After 4 hours of being there they got me approved I signed all the paper work and they put a I had the worst experience ever trying to buy a used car. After 4 hours of being there they got me approved I signed all the paper work and they put a temp plate on it and drove away that night. Next day I get a phone call offering for me to come in to see if they could get me a lower interest rate. When I get there the tell me they want me to give them $1500 more for a down payment and or they were going to take away the car I already signed for and drove off the lot. I said I couldn't give them $1500 and that I did not have it. So the manager took my keys away from me and I told him I had stuff in the car he walked me out there with another man. In frustration I slammed the door and the sales manager told me not to slam his xxxxing cars door. After I was sworn at I asked to speak to the owner and he said that was the other man that walked out with us. So the owner witness his employee representing his company swearing at a customer and could careless. Do yourself a favor stay away from Werner Mazda! More

Happy new car owner Finally a dealership that doesn't make buying a vehicle a painful experience! Everyone I worked with was very helpful and a pleasure to do business w Finally a dealership that doesn't make buying a vehicle a painful experience! Everyone I worked with was very helpful and a pleasure to do business with. More

Good Customer service sells more!!! We are very proud to be owners of our 2nd Mazda car both from Werner Mazda. And although we had done some research and already liked the car we were l We are very proud to be owners of our 2nd Mazda car both from Werner Mazda. And although we had done some research and already liked the car we were looking at, we were extremely pleased with Larry Stevens, our sales person... he was kind, friendly and respectful... As selling a car is such a big investment and long process at times.. he show to us he was the right person for us, by been patient and understanding! You might sell couple cars every day.. that doesn't mean we buy one a day, so what might seem an every day even for the seller is most certainly not the case for most buyers! On our second visit to the dealer ship, Larry was not there and the other sales person that was there was pushy and not inviting! If we had not met Larry Stevens the night before and this other person had been our first encounter I'm not sure we had bought our Mazda at Werner's. So we are thankful for that!!! Two other very friendly people we met was Nick and Rich. My husband and I were looking to a long, stressful car shopping weekend... we were able to meet the right people and get the right deal early on and instead we had a long Holiday weekend, mostly stress free, considering we acquire a car payment, but over all very happy!!! More

Great buying experience I have purchased numerous cars over the years and this was the best car purchasing experience I've had. The sales person and the sales manager and th I have purchased numerous cars over the years and this was the best car purchasing experience I've had. The sales person and the sales manager and the finance person were all extremely personable and helpful. There was no pressure at all and all of the staff were very knowledgeable and competent. it was the first time I had not been asked to have my driver's license copied before I drove the vehicle. I will go back to Werner the next time I buy a Mazda - and send my friends and family. More

Thank you Melissa for being honest and sharpening your pencil to give me the best quality service at a reasonable price! Great work! See you next time! pencil to give me the best quality service at a reasonable price! Great work! See you next time! More

Salesperson and Sales Manager very friendly and not pushy. Professional staff, very patient and made our experience very comfortable and did not feel pressured to buy a vehicle. pushy. Professional staff, very patient and made our experience very comfortable and did not feel pressured to buy a vehicle. More