Werner Mazda

Good Customer service sells more!!! We are very proud to be owners of our 2nd Mazda car both from Werner Mazda. And although we had done some research and already liked the car we were l We are very proud to be owners of our 2nd Mazda car both from Werner Mazda. And although we had done some research and already liked the car we were looking at, we were extremely pleased with Larry Stevens, our sales person... he was kind, friendly and respectful... As selling a car is such a big investment and long process at times.. he show to us he was the right person for us, by been patient and understanding! You might sell couple cars every day.. that doesn't mean we buy one a day, so what might seem an every day even for the seller is most certainly not the case for most buyers! On our second visit to the dealer ship, Larry was not there and the other sales person that was there was pushy and not inviting! If we had not met Larry Stevens the night before and this other person had been our first encounter I'm not sure we had bought our Mazda at Werner's. So we are thankful for that!!! Two other very friendly people we met was Nick and Rich. My husband and I were looking to a long, stressful car shopping weekend... we were able to meet the right people and get the right deal early on and instead we had a long Holiday weekend, mostly stress free, considering we acquire a car payment, but over all very happy!!! More

Great buying experience I have purchased numerous cars over the years and this was the best car purchasing experience I've had. The sales person and the sales manager and th I have purchased numerous cars over the years and this was the best car purchasing experience I've had. The sales person and the sales manager and the finance person were all extremely personable and helpful. There was no pressure at all and all of the staff were very knowledgeable and competent. it was the first time I had not been asked to have my driver's license copied before I drove the vehicle. I will go back to Werner the next time I buy a Mazda - and send my friends and family. More

Thank you Melissa for being honest and sharpening your pencil to give me the best quality service at a reasonable price! Great work! See you next time! pencil to give me the best quality service at a reasonable price! Great work! See you next time! More

Salesperson and Sales Manager very friendly and not pushy. Professional staff, very patient and made our experience very comfortable and did not feel pressured to buy a vehicle. pushy. Professional staff, very patient and made our experience very comfortable and did not feel pressured to buy a vehicle. More

I had a great experience with Werner Mazda. Everyone was really friendly, helpful, and knowledgeable. The sales staff was great, and I was introduced to the service staff who were also super friendly. I'll really friendly, helpful, and knowledgeable. The sales staff was great, and I was introduced to the service staff who were also super friendly. I'll be using them for service in the future and recommending them when I know someone who needs a good car. More

Had alot of work done on my car, the service was great, Melissa was very helpful and friendly. I now have a car as new as the day I bought it. Thanks to all. Melissa was very helpful and friendly. I now have a car as new as the day I bought it. Thanks to all. More

Brooke was very helpful with the test drive by directing me through different roads and driving situations that I was not familiar with near the dealership. She was helpful and friendly through the purchas me through different roads and driving situations that I was not familiar with near the dealership. She was helpful and friendly through the purchasing process. More

Great Service, from the time you walk in the door you are greeted with great service. They are very good at what they do. Would highly recommend! greeted with great service. They are very good at what they do. Would highly recommend! More

First, I was treated with respect, cordially and in a friendly fashion. And no, that is not a forgone conclusion in dealerships today. In my 2-month search for a new vehicle, I have been astounded at the friendly fashion. And no, that is not a forgone conclusion in dealerships today. In my 2-month search for a new vehicle, I have been astounded at the incompetence and just plain rudeness on the part of not only sales people, but even sales managers. Joe, my sales guy at Werner, answered my questions simply and briefly. He shared some of the salient features of the CX-5 in an objective manner -- not just features, but why they were important to a driver and owner. He pointed out the car's handling characteristic in an intelligent and informed manner during our test drive, and later, during the deal, listened carefully to my concerns and answered thoughtfully and fairly. At no time did I feel rushed. I have since been back for add-on options, and found the service department to be professional, friendly, and more than able to answer concerns and questions. I give the Werner dealership extremely high marks for their dedication to customer service. More

I had a great experience, someone was always available to answer my questions. All staff was very friendly and personable. Not your typical dealership! I will definitely recommend them to my friends. answer my questions. All staff was very friendly and personable. Not your typical dealership! I will definitely recommend them to my friends. More