Werner Mazda

HAPPY CUSTOMER When we first met Mike Heintz we were considering three different SUV's; the Ford Escape Titanium, the Mazda CX-5 Touring and the Honda CRV Touring, i When we first met Mike Heintz we were considering three different SUV's; the Ford Escape Titanium, the Mazda CX-5 Touring and the Honda CRV Touring, in that order. We had thoroughly researched all three options. Furthermore, we have done business with and have maintained excellent relationships with both Ford and Honda for 20 some-odd years. Mike's easy manner, his product knowledge, his enthusiasm for Mazda's engineering decisions coupled with his willingness to stay late and help us define our CX-5, made our decision easy. We didn't even bother to shop our friends at Ford of Londonderry & AutoFair Honda. Jay was great to deal with on the financial end. He walked us through our options and explained them to us without pressuring us to make a purchase. Melissa in Service was delightful. Very up-beat and friendly. Top-notch Customer Service person. So far - so good with our new dealership! More

Car sale When we first met Mike Heintz we were considering three different SUV's; the Ford Escape Titanium, the Mazda CX-5 Touring and the Honda CRV Tourin When we first met Mike Heintz we were considering three different SUV's; the Ford Escape Titanium, the Mazda CX-5 Touring and the Honda CRV Touring, in that order. We had thoroughly researched all three options.  Furthermore, we have done business with and have maintained excellent relationships with both Ford and Honda for 20 some-odd years.   Mike's easy manner, his product knowledge, his enthusiasm for Mazda's engineering decisions coupled with his willingness to stay late and help us define our CX-5, made our decision easy.  We didn't even bother to shop our friends at Ford of Londonderry & AutoFair Honda.   Jay was great to deal with, on the financial end.  He walked us through our options and explained them to us without pressuring us to make a purchase.   Melissa in Service was delightful.  Very up-beat and friendly.  Top-notch Customer Service person.   So far - So good with our new dealership! More

First Mazda purchase I viewed the dealership inventory online and they did have the vehicle I was looking for, I was able to set up the test drive via the online chat opt I viewed the dealership inventory online and they did have the vehicle I was looking for, I was able to set up the test drive via the online chat option which is a time saver. Went to dealership, met with Cameron, drove the vehicle and bought it! Couldn't be simpler. Jay was great to work with for credit and all paperwork signed that night and picked up the vehicle the following day. The only thing missing was a booklet/pamplet on the vehicle itself, which is available online however a hard copy at the dealership would have been nice. More

Internet Purchase Mike Heintz and Richard were great to work with and were very fair in working with me to beat the other offers that I had. When I got there Richard p Mike Heintz and Richard were great to work with and were very fair in working with me to beat the other offers that I had. When I got there Richard prioritized making sure that I saw my car before I sat down to do any paperwork. Mike was great in giving me a run down on the key features of my new vehicle. I wish I lived closer to the dealer so that I could get my service performed there. Thanks guys! More

2nd Mazda 3 3 years ago I purchased my first Mazda 3 i GT Hatch from Werner Mazda and loved the car. 2 weeks ago my car was destroyed in an accident and I was fo 3 years ago I purchased my first Mazda 3 i GT Hatch from Werner Mazda and loved the car. 2 weeks ago my car was destroyed in an accident and I was forced to buy new. I contacted Werner Mazda and spent a day going back and forth with Aaron about a price on a new car and what was included. After talking to other Mazda dealers in the areas, Werner Mazda got my business again due to the fact that they did not pressure me, listened to what I wanted in my car, and were able to communicate with me via email, text, and phone calls throughout the day. When I arrived at Werner to get my car I was greeted by Aaron and Rich and was able to get all the paperwork dealt with quickly and on my way home. I am very happy with my 2016 Mazda 3 i GT Hatch purchase and would not hesitate to go to them again in the future! More

First car buying experience I was extremely pleased with my first car buying experience at Werner Dealership. David Lee was very responsive to my questions (and I asked a A TON!) I was extremely pleased with my first car buying experience at Werner Dealership. David Lee was very responsive to my questions (and I asked a A TON!) and he was very willing to help me find the right option and stay in my price range. I purchased a new Cx-5 Grand Touring, and so far, I love it! More

Wonderful experience I had a wonderful experience when purchasing my car. The staff was thorough and kind which made for a no pressure experience. I'm very happy with my I had a wonderful experience when purchasing my car. The staff was thorough and kind which made for a no pressure experience. I'm very happy with my new car! More

A great experience Had a great experience buying here. Was looking for a very specific used Mazda6 and they had the only one around. David Lee was extremely helpful, too Had a great experience buying here. Was looking for a very specific used Mazda6 and they had the only one around. David Lee was extremely helpful, took a video and sent it me on YouTube since I was traveling a distance, and took more than enough time with me to go over my options. Negotiation was typical and pretty easy without a lot of back and forth since the sales manager was right there and not in a back room somewhere. I've had a few questions post-sale and David has continued to be very responsive, which is most appreciated. I would buy here again. More

Excellent Sales Staff I had put in a long day looking for a used car. I found exactly what I was looking for at Werner Mazda. Not only was I impress with the prep and co I had put in a long day looking for a used car. I found exactly what I was looking for at Werner Mazda. Not only was I impress with the prep and condition of the vehicle but the Sales Staff was courteous and efficient. Within 45 minutes, we had concluded the deal. They gave me a great trade-in value for my old truck and all my concerns were address. More

Purchase of Vehicle Mike Heintz met with me in the morning at 10:00am and he had the car ready for me to take home by 3:00pm! Mike Heintz met with me in the morning at 10:00am and he had the car ready for me to take home by 3:00pm! More