Werner Mazda
Manchester, NH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,488 reviews
Great experience! I worked with Mike Heintz at Werner and he found me the perfect car! He did his best to get me the car that was right for me and was in my budget. Al I worked with Mike Heintz at Werner and he found me the perfect car! He did his best to get me the car that was right for me and was in my budget. Also thank you to Jay for getting through all the paperwork so quickly :). Highly recommend both Mike and this dealership. Thanks, love my CX-5! More
Werner Mazda/ CX9 Signature Just cant say enough about the great easy in which we made our purchase. We knew what we wanted, and knew Werner had it on the lot. After that it wa Just cant say enough about the great easy in which we made our purchase. We knew what we wanted, and knew Werner had it on the lot. After that it was a delightful experience. Our salesperson Aaron was a joy and had the answers to all of our questions. Actually, since this is our 3rd CX9 purchased from Werner, we can actually say, it was like coming home again... More
Quick and smooth process without the pressure! I was in and out of the dealership within 2 hours with a the perfect car for me. Very fair on the trade-in value too. I also did not feel any pressure I was in and out of the dealership within 2 hours with a the perfect car for me. Very fair on the trade-in value too. I also did not feel any pressure with buying the vehicle that a lot of people experience buying cars. Over all great experience! More
Fast and Easy This was the fastest and easiest car buying experience we've ever had. After dealing with Irwin dealerships in the past, this was a much more pleasura This was the fastest and easiest car buying experience we've ever had. After dealing with Irwin dealerships in the past, this was a much more pleasurable experience. Werner obviously cares about selling vehicles and their customers. More
awesome service i want to say that michael heintz and team where the best. i leased a 2016 cx5 mazda touring pkg. its awesome. i would recommend this dealership to an i want to say that michael heintz and team where the best. i leased a 2016 cx5 mazda touring pkg. its awesome. i would recommend this dealership to anyone that asked me. this is my second time buying a suv from them. thank you david More
Awesome group of professionals. Let me start off by saying each individual I spoke with were expert in gaining rapport. 10/10, would definitely recommend. My husband must have ca Let me start off by saying each individual I spoke with were expert in gaining rapport. 10/10, would definitely recommend. My husband must have came in to speak with Nick 4 times, asking for pricing on the same Mazda each time. Nick is such a stand-up guy. Each time he would accommodate by providing a print out of pricing to include various figures depending on how much my husband said he would put down. Nick never pushed my husband or tried to pass him over to a salesman. Instead he had an attitude like, "Here comes that persistent guy asking for the same pricing on the same car again. Here you go man, see you next week." Nick is the anti-pusher. Nick is the man. Then there is Rich. He is the other big shot at the big table who gives the salesmen pricing breakdowns when they're trying to close a deal. Except Rich is one of the most warm and welcoming general managers you could come across. He has an approachable, welcoming demeanor - not easy to pull off at a car dealership. When my husband continued to negotiate back and forth with our salesman, Rich came straight over and spoke directly with us. That was a first for me, as the other managers at the 3 other dealerships we went to only came to meet us when we said we wanted to think about it. (Typical micromanagers by the way, can't trust that their salesmen covered all corners and can't handle that a customer wants to sleep on it.) Once we shook on a deal, we met with Jay in finance. This guy knows his stuff - you can tell he's done this before. His organization in presenting what is a daunting amount of paperwork is flawless. Finally, I want to recognize Joe, our salesman. He is the King of product knowledge. Also extremely patient, as you need to be to deal with my husband. He didn't hover over us while we checked out the car and he was not afraid to leave us alone to talk (actually he suggested it). You know, when you make a big purchase, you are not only buying the vehicle, but you are buying in to the person selling you the vehicle. Joe made that easy. More
Easy, Efficient Car Buying Experience While searching for a new Mazda, I had to do much of the communication and negotiation over the phone. Mike Heintz is an excellent salesman who made t While searching for a new Mazda, I had to do much of the communication and negotiation over the phone. Mike Heintz is an excellent salesman who made this process incredibly easy, especially with my desire for a specific model and color and a compressed timeline. He and the rest of the team could not have made me feel more comfortable during my first car buying experience. More
Great first Mazda Experience As the title says, this was our first time stepping into a Mazda Dealership and first time driving a Mazda. Several of our friends are current Mazda o As the title says, this was our first time stepping into a Mazda Dealership and first time driving a Mazda. Several of our friends are current Mazda owners and have been getting great service from Werner for almost a decade. We only had the intention of test driving the 2016 Miata but nonetheless we walked away with one. Our Sales Consultant, Michael Heintz was great to work with. We challenged him, he challenged us; we joked with him, he joked with us. Interestingly enough, he wasn't the only Sales Consultant we had interaction with. While Michael was helping us finalize the purchase and filling paper work, we had pleasant conversations with other Sales Consultants on the floor, whom stepped in to answer questions, assist with GPS Navigation setups (Thank you Joseph and Aaron). Last, the Sales Manager Nicholas Flood, is probably the most friendly Sales Manager we have ever encountered. Thank you for the excellent experience Werner Mazda team. More
Happy Customer "Very Good Buying Experience" Great atmosphere, friendly relaxed and helpful staff. Marc Glaser is "on the ball" and fun to work with! We highly re "Very Good Buying Experience" Great atmosphere, friendly relaxed and helpful staff. Marc Glaser is "on the ball" and fun to work with! We highly recommend. More
Went in for inspection and oil change Everything was done to my satisfaction and a timely manner. I also loved the massage chair while i was waiting!! Thanks for a great day. Everything was done to my satisfaction and a timely manner. I also loved the massage chair while i was waiting!! Thanks for a great day. More