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Werner Mazda

Manchester, NH

4.8
3,490 Reviews
Bob Werner grew up in the Manchester area and attended Manchester's Trinity High School. I have been in the automobile business for over 25 years, and when the opportunity came to open up in Manchester it was an obvious fit. We are proud to be a member of the community and feel compelled to give back. We are members of several non-profits and are involved with charities including the Special Olympics, Webster House, The Pan-Mass Challenge, The Friends of Manchester Animal Shelter and Team Emma's Enchantment. As well as long standing sponsorships for local sports teams like the Manchester Monarchs. Werner Dealerships' reputation for excellence and community involvement over the last few years is already well known and Bob fully intends on continuing that tradition. Werner has earned a position of prominence among New Hampshire Mazda dealers with their outstanding customer service and sales volume. "I grew up in Manchester, so I'm entrenched in the area, Werner said. "For me, it's an opportunity to take it to the next level and continue to service the community." As one of the regions only exclusive Mazda dealerships Werner can continue as New Hampshire's only Mazda Gold Cup Dealership.
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736 Huse Rd

Manchester, NH

03103

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Showing 3,490 reviews

May 29, 2018

Great Salesman Although we didn't end up buying a Mazda, I just wanted to say how amazing our experience was with Ryan Cassatt. He was new, and young (surprised to f More

by abbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Cassatt
Jun 22, 2018 -

Werner Mazda responded

Thank you for the kind review!!

May 29, 2018

Greatest buying experince with David Lee David Lee was my sales rep for my second car at Werner Mazda. In simple words ill never go to another dealer again. David answered every questions I h More

by Tricouy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Trabucco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lee
Jun 18, 2018 -

Werner Mazda responded

Thank you for the review!!

April 27, 2018

Easiest car buying experience David Lee was fantastic to work with, very enjoyable to talk to. My mom and I were extremely happy. Thank you for a great experience!! More

by JuliannaC413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lee
Apr 08, 2019 -

Werner Mazda responded

Thank you for the review!!

March 30, 2018

Great experience I had a great experience at Werner Mazda they make the process very easy and gave me a great value on my trade. I worked with Dave he was very helpfu More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Trabucco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lee
Mar 30, 2018 -

Werner Mazda responded

Thank you and enjoy your new vehicle!!

March 21, 2018

My experience with Werna Mazda. Since my very first visit at Werna Mazda...I was so surprised at how nice the staff is there! There was NEVER any pressure to buy or lease...they have More

by Suvsatisfied2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Your Sales Supervisor on the Day shift...manager at the Sales head desk in showroom, David Lee
Mar 21, 2018 -

Werner Mazda responded

Thank you and we look forward to keeping your experiences with us top notch!!

March 05, 2018

all around good experience There is a good selection of vehicles to choose from. Everybody was very friendly, easy to talk/deal with and really made me feel comfortable. Would More

by paul3
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Trabucco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Heintz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2018 -

Werner Mazda responded

thank you and enjoy!!

February 02, 2018

outcome okay, process miserable "2 day old new vehicle major warnings, would not acknowledge." The initial sale went perfect, the salesman, and finance mgr. were very pleasant and h More

by Tank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Flood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Trabucco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Weisberg
January 26, 2018

Werner is a "Must Visit" Dealership David is a friendly, polite, and knowledgeable person who went above and beyond to work out the deal that I wanted. . I was also impressed with the pr More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Trabucco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lee
January 23, 2018

David Lee, #1 worst sales person 2018 Take your time and business elsewhere. Trust me. Don't even bother with this dealership and especially this guy, David Lee. This buffoon wasted 3 h More

by tj1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Lee
Feb 07, 2018 -

Werner Mazda responded

Hello TJ. I am sorry to hear about your recent experience. We should have called you. David is actually a great guy that used bad judgement in this situation. Although I can not repair your experience we have learned from it and will handle any similar situations differently.

Mar 14, 2018 -

tj1990 responded

Unfortunately, this is a recurring issue involving your dealership. However, I do hope you handle other situations better and wish you the best in that. Below is a review written just a month before my incident (Dec 2, 2017) by a user named Prizm_3445 I found on another review site. "Contacted this dealer about a car for sale to verify it was still available because I was coming from an hour away. Said it was available, and to come. Showed up and the gentleman at the desk laughed as he told me somebody just purchase it 5 minutes after I called. When I asked why they didn’t call me to save me the time, they didn’t have an answer. As I was talking, the sales manager was giving bad looks and was justifying why they didn’t hold the car for me, or called me to tell me it was sold. Typical car dealer bait and switch. Purchased a car here 3 years ago, but will never return to their showroom ever again. Unprofessional & inconsiderate."

January 15, 2018

Best Experience with getting a new car I have ever had! Best Experience with getting a new car I have had so far! I am sure there will be any more to come as well, I will only be coming to Werner Mazda from More

by Alexa Peters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Trabucco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Lee
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