Werner Mazda

Easiest car sale experience ever I visited Autofair Honda, Ira Toyota, and Werner Mazda. I have been an Autofair customer since 1990 and was looking for an AWD vehicle. I did my resea I visited Autofair Honda, Ira Toyota, and Werner Mazda. I have been an Autofair customer since 1990 and was looking for an AWD vehicle. I did my research on Edmunds and set out to test drive the different cars. I told all of the sales people the same thing; test drive, give me your lowest price and I want what ''Edmunds said I would get for my trade in. Don't want to give my phone number I want to be emailed.. Without getting into to many details, Ira treated name so badly I didn't even consider Toyota or at least not their dealership. Autofair was a close second with not caring I was a long time customer and said they could not talk lease terms until I was ready to sit down and never emailed me after my visit Then came Werner, I walked in late, gave them my terms, told them I didn't; have a lot of time and didn't want to waste theirs. Test drove a CX5, John, Richard and I talked, he promised me my trade in price and would email the details of the different leases that I asked him for. Since I waited a couple of days to decide my car was gone, but Rich and John said no worries we will get another, which they did. Every email, I sent was answered promptly, and the deal was sealed, I showed up at the dealership, and things went very smoothly and I know have my CX5. Rich and John were honest and in my 40 years of buying cars this was the best experience. Even Ted in the finance was great. I was not understanding all of the numbers he was telling me about, he was very patient with me. Once again this has not been my experience with Finance people at other dealerships. If their service department is the same I will be a Werner customer for life. More

Great Service I just bought a Mazda CX-3 and worked with Mike Heintz. He made the process easy and fun, and I LOVE my car! I would recommend them and Mike to anyone I just bought a Mazda CX-3 and worked with Mike Heintz. He made the process easy and fun, and I LOVE my car! I would recommend them and Mike to anyone! More

Excellent customer service, great personality, welcoming I went into Werner Mazda with my boyfriend to test drive one particular vehicle. Although we found out that this vehicle was a little too out of our p I went into Werner Mazda with my boyfriend to test drive one particular vehicle. Although we found out that this vehicle was a little too out of our price range, David Lee did an awesome job finding the next best thing while staying within our budget. He got the finance department to work with us to stay within the payment range we were looking for (which is huge). He and his manager Nick Flood also added a GPS navigation system as a perk for getting the car THAT DAY. It was an overall awesome experience and most importantly, we felt good after walking out of there. Lastly, all three gentlemen were extremely humorous and that was my favorite part! They were so welcoming and funny, it made sitting in a car dealership actually enjoyable. More

Refreshing Change from the Norm Our experience was very refresh from any of our prior experiences purchasing a car. We found the salesman and dealer to be honest and above board and Our experience was very refresh from any of our prior experiences purchasing a car. We found the salesman and dealer to be honest and above board and dealt with us fairly. More

Old Fashioned Service Couldn't be happier with my new Car and the education the salesman Mike Heintz gave me on how best I could own the car, Couldn't be happier with my new Car and the education the salesman Mike Heintz gave me on how best I could own the car, More

Customer Service #1 I was not sold a vehicle. I was educated on the vehicle by Michael Heintz and which led me to purchase my first Mazda CX-5. Michael and Nick Flood t I was not sold a vehicle. I was educated on the vehicle by Michael Heintz and which led me to purchase my first Mazda CX-5. Michael and Nick Flood take care of their customers. More

Planned on test drive, ended up purchasing! I had been eyeing the Mazda CX-5 and decided I would at least start with a test drive. Mike Heintz assisted me and was very informative and helpful. I I had been eyeing the Mazda CX-5 and decided I would at least start with a test drive. Mike Heintz assisted me and was very informative and helpful. I fell in love with the car right away and Mike went over some purchase/lease options. They were in my budget so I went for it. The process was smooth and like no other car buying experience I have had. I would suggest Werner to my family and closest friends as there was no pressure. More

Fast & Easy ! At Werner Mazda, Mike Heintz was easy to work with. He made our car search painless, fast and reasonably easy. He got me the new vehicle I was after At Werner Mazda, Mike Heintz was easy to work with. He made our car search painless, fast and reasonably easy. He got me the new vehicle I was after at a price I could live with. I especially liked that no one came out and jumped on us the minute we arrived on the lot. In the past I have been hesitant to leave my vehicle at some dealerships to even look a car over because of feeling like I am being swarmed. That didn't happen here but the minute we walked in Mike was there to greet us an help us find the right deal. More

They actually care! I have to say, I've dealt with a handful of dealerships and this one actually makes you feel like they care and are willing to work with you to get yo I have to say, I've dealt with a handful of dealerships and this one actually makes you feel like they care and are willing to work with you to get you into the car you want to be in. They are fair and kind. Being a woman walking into a dealership you feel like you may be taken advantage of, but not the case here, I felt like that wasn't even a factor, that they had a customer, like anyone else, and they were willing to work with me and were fair to deal with. Everyone I met at the dealership were friendly and easy to talk to. More

New car purchase experience was excellent! My recent experience at Werner to lease a new car was user-friendly, no pressure, and efficient. I highly recommend my salesperson, Eric, who was prof My recent experience at Werner to lease a new car was user-friendly, no pressure, and efficient. I highly recommend my salesperson, Eric, who was professional, knowledgeable, and diligent to finding a car based on my "wish list". The final purchase process was also very timely and without any hassles. I appreciated my initial car purchase connections with Werner Mazda, and would recommend this dealership and in particular, Eric, to other buyers! More