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Werner Mazda
Manchester, NH
3,495 Reviews
Bob Werner grew up in the Manchester area and attended Manchester's Trinity High School.
I have been in the automobile business for over 25 years, and when the opportunity came to open up in Manchester it was an obvious fit. We are proud to be a member of the community and feel compelled to give back.
We are members of several non-profits and are involved with charities including the Special Olympics, Webster House, The Pan-Mass Challenge, The Friends of Manchester Animal Shelter and Team Emma's Enchantment. As well as long standing sponsorships for local sports teams like the Manchester Monarchs.
Werner Dealerships' reputation for excellence and community involvement over the last few years is already well known and Bob fully intends on continuing that tradition.
Werner has earned a position of prominence among New Hampshire Mazda dealers with their outstanding customer service and sales volume.
"I grew up in Manchester, so I'm entrenched in the area, Werner said. "For me, it's an opportunity to take it to the next level and continue to service the community."
As one of the regions only exclusive Mazda dealerships Werner can continue as New Hampshire's only Mazda Gold Cup Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,495 reviews
December 12, 2018
Fantastic and Seamless Purchase Experience Had a great experience at least turn-in time for my '15 6. Was debating buying it out received an excellent deal on a new '18 CX-5. There was no press Had a great experience at least turn-in time for my '15 6. Was debating buying it out received an excellent deal on a new '18 CX-5. There was no pressure to make any decision at all from Joe, and he gladly let me look at every single color, spec, and model I wanted to (in the blistering cold!). I believe I received a very good deal and the experience was very quick and easy, from initial talks to driving off in my new car. Additionally, due to a slight misunderstanding, Rich offered to rectify an extra install situation free of charge as part of being a loyal Werner Mazda customer, which I very much appreciated. Would gladly recommend Werner to my friends and family! More
by bihseh115
Verified Customer
December 12, 2018
Excellent Experience The staff is extremely friendly and knowledgeable. The entire process was efficient and enjoyable. I have worked with many dealerships in the past a The staff is extremely friendly and knowledgeable. The entire process was efficient and enjoyable. I have worked with many dealerships in the past and none of them can compare to the overall positive experience I have had at Werner Mazda. More
by jjpenni
December 12, 2018
Awesome Keep up the good work. Personnel is very friendly and easy to work with. Always treated with respect. Very knowledgeable and accommodating to ones nee Keep up the good work. Personnel is very friendly and easy to work with. Always treated with respect. Very knowledgeable and accommodating to ones needs. More
by lfg8692002
Employees Worked With
Other Employees :
john obrien, Jess Kinney, Jenn Lupo
December 10, 2018
sensor difficulty Had a problem with sensors shutting off while driving down highway. I called service at werner and they couldn't have been nicer. Had me coming right Had a problem with sensors shutting off while driving down highway. I called service at werner and they couldn't have been nicer. Had me coming right in and evaluated the situation which turned out to be dirt on my car. They did a free car wash ans lo and behold problem gone.I will now be more vigilant to clearing my sensor areas before I hit the road.Thanks again to Werner Mazda More
by Rita
Employees Worked With
john obrien, Jess Kinney
December 10, 2018
Great experience Joe helped me get into the car I wanted within my budget! He never pressured me and treated me with respect. I love my new CX-3 and want to drive it a Joe helped me get into the car I wanted within my budget! He never pressured me and treated me with respect. I love my new CX-3 and want to drive it all the time. Thank you Joe and Nick for helping me find my new car! -Michelle P. More
by mpratte
December 10, 2018
Quoted an hour, didn't get finished for 2 hours. Took twice the time quoted. I would have expected an update telling me why there was such a delay. Asked about adding a light bulb and other service Took twice the time quoted. I would have expected an update telling me why there was such a delay. Asked about adding a light bulb and other service way too long into the visit. More
by TJBROWN0
December 08, 2018
Great experience! Highly recommended! The experience at Werner Mazda was nothing short of fantastic!! My sales consultant, Rob Hering, was not only very friendly and knowledgeable, but p The experience at Werner Mazda was nothing short of fantastic!! My sales consultant, Rob Hering, was not only very friendly and knowledgeable, but provided a no haggle and relaxing atmosphere so that my purchase experience was the best possible! Absolutely 2 thumbs up and highly recommended! More
by rcorpe
December 08, 2018
5 star service! Always a pleasant experience when having service done on my car. Jess was very accommodating when scheduling my oil change. Everyone is always very Always a pleasant experience when having service done on my car. Jess was very accommodating when scheduling my oil change. Everyone is always very friendly and I love that they wash and vacuum my car! More
by debrabowden65
Employees Worked With
John O'Brien, Jess Kinney
December 07, 2018
Almost perfect Super nice.super easy one of the better car buying experiences.I would’ve given them 5 stars but it’s the first car that they didn’t fill the tank on Super nice.super easy one of the better car buying experiences.I would’ve given them 5 stars but it’s the first car that they didn’t fill the tank on pick up. More
by sml2598
December 07, 2018
Turning a bad situation into a good one I previously was driving a 2018 Toyota Corolla, which was totaled in April when a young gentleman ran a stop sign on my son. I went into Werner becaus I previously was driving a 2018 Toyota Corolla, which was totaled in April when a young gentleman ran a stop sign on my son. I went into Werner because two of my children had recently each had purchased that second vehicle from Werner. I stopped into Werner noone was pushy just answered questions that I had. They made the whole process rather painless. I couldn't be more happy with my 2017 CX5 More
by karen.mealey
