Werner Mazda

I was Amazed! I dropped my car off for service. My appointment was at 9:30. By 9:45 I had a video text from the service department showing me what they recommended I dropped my car off for service. My appointment was at 9:30. By 9:45 I had a video text from the service department showing me what they recommended for service. I was able to reply via text or request a call back. I requested a price via text and received a prompt reply. They sent a text when it was complete. And when I picked up my car it had been washed and vacuumed. WOW! I was amazed. I recently brought my son car to a different dealership and they took my car in 3 hours after my appointment time and I had to call them 4 times. They fixed the one thing I bought the car in for and didn’t check to see if anything related needed repair (it did). When I picked up the car they couldn’t find my car keys. I’ll never go there again. Warner Mazda Service Department was awesome! I was truly impressed. More

It was a pleasure to work with all the salesmen It was a pleasure to work with the sales team. They were extrememly knowledgeable but not at all pushy. We went first for a test drive and then c It was a pleasure to work with the sales team. They were extrememly knowledgeable but not at all pushy. We went first for a test drive and then came home and did some research between the Mazda CX-5 and its competitors and found ourselves falling in love with this vehicle. We believe we purchased the car at a fair price and were also offered a fair price for our trade in. Very satisfied with the whole experience. More

Excellent service from start to finish Excellent dealership highly recommend! Couldn’t ask for better service. They have a flexible schedule to accommodate their customers. Not to mention t Excellent dealership highly recommend! Couldn’t ask for better service. They have a flexible schedule to accommodate their customers. Not to mention their customer service is outstanding. More

New brakes, great experience I went up to Werner Mazda strongly suspecting I needed new brakes. Such was the case but the service department was very efficient as they gave my car I went up to Werner Mazda strongly suspecting I needed new brakes. Such was the case but the service department was very efficient as they gave my car an overall check as well as changed the oil. The guys in the sales department were nice enough to loan me a snazzy 2016 Mazda CV-5 to take over to the mall to kill time while waiting. Despite living about 40 minutes from the dealership it's always worth the trip as the staff at this dealership is very friendly and helpful. More

Florida Trip Scheduled maintenance for Mazda 6 prior to trip to Florida. The oil and filter was changed and a tire rotation was done. The car was washed and vacuum Scheduled maintenance for Mazda 6 prior to trip to Florida. The oil and filter was changed and a tire rotation was done. The car was washed and vacuumed. More

Top Notch Prompt service. Very nice lounge with a massage chair, big screen TV and coffee while waiting for my oil change and tire rotation. Great experience al Prompt service. Very nice lounge with a massage chair, big screen TV and coffee while waiting for my oil change and tire rotation. Great experience all around. More

Happy First Time Mazda Owner Cameron Landry was professional, helpful and honest. He made sure to provide a cell phone number for any questions we have with the vehicle. He let u Cameron Landry was professional, helpful and honest. He made sure to provide a cell phone number for any questions we have with the vehicle. He let us know we are important customers to him even after the sale. We are happy with our Mazda CX5. More

Always top notch Got my appointment when I needed. They checked me in 8am sharp, very quick process. The waiting area was clean and had everything you needed to re Got my appointment when I needed. They checked me in 8am sharp, very quick process. The waiting area was clean and had everything you needed to relax while they were taking care of your car. Thank you More

It's Always Sunny In Philadelphia November 2018, we leased a 2018 Mazda CX5. In 2016 my boyfriend and I test drove several small SUVs, including the Mazda CX5. He is a very tall man. I November 2018, we leased a 2018 Mazda CX5. In 2016 my boyfriend and I test drove several small SUVs, including the Mazda CX5. He is a very tall man. I am an average female. Over the next 2 years, we researched, test-drove, and worked on our credit. Our final decision had come down to Volkswagen and Mazda. Nov 2018 my boyfriend and I, along with our friend, drove to Manchester, NH from VT in seek of our next vehicle. Cameron was very kind, patient and knowledgeable about Mazda. Our decision came down to whichever dealership would offer us the best deal on the car of our liking. During the years we researched all small SUVs, we had both countlessly agreed the Mazda CX5 was the best fit for his height, my comfort, and our needs. Cameron and the Sales Manager worked with us to get us what we wanted (CX5), at the price we wanted/needed. The Finance Manager was so kind and helpful in providing tips for continued credit building skills. Everyone was so easy to work with. We even joked that our crew was similar to a scene from "It's Always Sunny in Philidelphia". Our purchasing experience was exceptional!! Cameron offered to show us things in the car: all the how-to and gadgets and things. We kindly declined as we were hungry and eager to drive home to VT. In hindsight, we should have allowed him the time to show us things, perhaps he and/or we would have noticed that the gas tank was at 1/4 and wasn't filled as agreed upon. Upon leaving the Brittish Beer Company (recommended to us for dinner just next door) we realized the gas tank was at 1/4, the dealership had already closed, we texted Cameron and he immediately sent out a gas card for the value of the gas. We arrived at the VT DMV and due to VT tax, the amount Mazda had paid for was not what the DMV valued the sales tax at. We informed Cameron by sending him a copy of the receipts and asked if there was anything Mazda could do to fix the simple mistake. Mazda honored the sales tax and immediately sent out a check for the difference. The best part of this experience was that although everything was not 100% perfect, the Werner Mazda team was kind, courteous, prompt and honored all of their promises. We are looking forward to visiting this Spring/Summer for our free oil change! :) We have no regrets about our lease vehicle, and will absolutely recommend anyone looking at small SUVs to go to Werner Mazda as they are an amazing crew of people and will bend over backward to help you. More

BEST EXPERIENCE YET Cameron and entire team from start to finish was amazing and friendly with no pressure put on me! Thank you Cameron and Jay and team! Cameron and entire team from start to finish was amazing and friendly with no pressure put on me! Thank you Cameron and Jay and team! More