Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Werner Mazda
Manchester, NH
3,495 Reviews
Bob Werner grew up in the Manchester area and attended Manchester's Trinity High School.
I have been in the automobile business for over 25 years, and when the opportunity came to open up in Manchester it was an obvious fit. We are proud to be a member of the community and feel compelled to give back.
We are members of several non-profits and are involved with charities including the Special Olympics, Webster House, The Pan-Mass Challenge, The Friends of Manchester Animal Shelter and Team Emma's Enchantment. As well as long standing sponsorships for local sports teams like the Manchester Monarchs.
Werner Dealerships' reputation for excellence and community involvement over the last few years is already well known and Bob fully intends on continuing that tradition.
Werner has earned a position of prominence among New Hampshire Mazda dealers with their outstanding customer service and sales volume.
"I grew up in Manchester, so I'm entrenched in the area, Werner said. "For me, it's an opportunity to take it to the next level and continue to service the community."
As one of the regions only exclusive Mazda dealerships Werner can continue as New Hampshire's only Mazda Gold Cup Dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,495 reviews
January 31, 2019
Mazda CX 5 purchase I had a great experience on my recent Mazda CX 5 lease purchase at Werner Mazda. I worked with Cameron and he made the process very easy! I usually ha I had a great experience on my recent Mazda CX 5 lease purchase at Werner Mazda. I worked with Cameron and he made the process very easy! I usually hate the car shopping experience but everyone at Werner made the process enjoyable and hassle free. I had previously leased a CX5 from another dealership out of state and my car had been totaled. I wanted to get into the same vehicle and had limited time to do so. Jay in the finance department was also great, he was able to process all of the paperwork quickly and I was in & out of the dealership in no time. Overall, a great car buying experience. More
by amanda506718
Verified Customer
January 30, 2019
professional and fun experience David was great, he worked with me over a two weeks to find a car and a price that meet my needs. This was the second and not the last car I'll be David was great, he worked with me over a two weeks to find a car and a price that meet my needs. This was the second and not the last car I'll be buying from Werner. More
by wkbuck
January 30, 2019
Outstanding friendly service I always recieve friendly, well above average, professional service every time I visit. They have a great team in sales and service to work with! I always recieve friendly, well above average, professional service every time I visit. They have a great team in sales and service to work with! More
by aweber
January 30, 2019
Great Service As always, the service was fantastic. The only bad part of my experience is the Dunkin decaf coffee in the waiting area. It is the worst tasting cof As always, the service was fantastic. The only bad part of my experience is the Dunkin decaf coffee in the waiting area. It is the worst tasting coffee! More
by Denise75
Employees Worked With
Jenn Lupo
January 29, 2019
Quality Customer Service! I RARELY share my feedback. However, I thought this was an exception. Before I came to Werner Mazda I stopped at Autofair Ford to ask a couple ques I RARELY share my feedback. However, I thought this was an exception. Before I came to Werner Mazda I stopped at Autofair Ford to ask a couple questions. The agent was unpleasant and unhelpful. It felt as if he was trying to rid of me as I started asking questions about some information he claimed their commercial included. Given the above experience and overall perception of car dealerships in general, I honestly was a little nervous approaching another dealership since I know how pushy they normally are. Cameron Landry and the Mazda team, however, have changed that perception and restored my faith in great customer service when it comes to buying a new car. Cameron was friendly and super helpful. He was patient with my questions and ensured to answer all of my questions before I drove off the car. I never felt he was forcing me to make a rush decision. He even gave me his cell phone number so I can reach out to set up an appointment to install a remote started on my car. Jay was also very pleasant and made the paperwork process smooth. So thank you, Cameron and all for your quality service. Mustafa More
by Mustafa
January 28, 2019
best seller out there I am just 20 years old getting my first car, , i started out with a nissan and wasn’t sure what i wanted. when i came across the mazda, Rob was beyond I am just 20 years old getting my first car, , i started out with a nissan and wasn’t sure what i wanted. when i came across the mazda, Rob was beyond amazing, he wasn’t pressuring me to get anything, he wasn’t pushy or rude! He made sure that i got the best thing out there for my budget, he had everything all ready for when we came in to get the car. he was very knowledgeable about what the cars had and what they didn’t. he also made sure everything was in perfect condition. If i could afford every car out there, i would buy them all from him! highly recommend! More
by shelbi150
Employees Worked With
January 28, 2019
Amazing Experience at Werner! I give this dealer a full five stars for a wonderful experience. They were respectful, prompt, and pleasant to work with. Joe was great with communica I give this dealer a full five stars for a wonderful experience. They were respectful, prompt, and pleasant to work with. Joe was great with communication and it was extremely easy to schedule a time to come in. The service provided was impressive. More
by jessmcn51
Employees Worked With
January 28, 2019
Always a great experience! Friendly, polite super nice people all round and very reasonable pricing. Prompt and even called to check they could replace a $7 part!! These guys Friendly, polite super nice people all round and very reasonable pricing. Prompt and even called to check they could replace a $7 part!! These guys are awesome. More
by sgimabrit
Employees Worked With
Craig who gave me a ride was super nice too!, Jess Kinney
January 28, 2019
Charged diagnostics fee while still under new car warranty New Mazda6 purchased at this dealer, still under the 3yr/36k new car warranty. All service done here and generally a pleasant experience, including a New Mazda6 purchased at this dealer, still under the 3yr/36k new car warranty. All service done here and generally a pleasant experience, including a free car wash and vacuum every time. Very disappointed with the last visit - reported a creaking/squeaking noise coming from front-end suspension (driver side), usually when backing out of driveway, turning left at slow speed, going over speed bumps and turning...tech could not hear the noise, granted the weather was not optimal for diagnosing noises due to snow. Got charged a diagnostics fee! Never in my life of owning multiple other new cars from both Japanese and American brands got charged a diagnostics fee while the car is still under warranty, and practically no work was performed. Was in a rush to make it to another appointment so did not have time to wait for a manager to dispute the charge, but I'll give them one last chance to rectify the situation on the next visit. If not satisfied, Mazda loses a customer and all the other car friends/enthusiasts who bought Mazdas from this dealer or were considering it over other more popular brands. More
by myple
Employees Worked With
Jenn Lupo
January 27, 2019
Another great service experience at Werner! Brought in my Mazda 6 for oil change, tire rotation, inspection, and a fix for my Android Auto. Turned out an update was needed to the software, whic Brought in my Mazda 6 for oil change, tire rotation, inspection, and a fix for my Android Auto. Turned out an update was needed to the software, which they performed for me. Service was completed quickly while I worked in comfort in the waiting area. This is my second Mazda, and second car from Werner, and I have no reason to go anywhere else. Thanks again!! More
by Guitarghuy2377
Employees Worked With
Jess Kinney
