Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Werner Mazda
Manchester, NH
3,667 Reviews
Bob Werner grew up in the Manchester area and attended Manchester's Trinity High School.
I have been in the automobile business for over 25 years, and when the opportunity came to open up in Manchester it was an obvious fit. We are proud to be a member of the community and feel compelled to give back.
We are members of several non-profits and are involved with charities including the Special Olympics, Webster House, The Pan-Mass Challenge, The Friends of Manchester Animal Shelter and Team Emma's Enchantment. As well as long standing sponsorships for local sports teams like the Manchester Monarchs.
Werner Dealerships' reputation for excellence and community involvement over the last few years is already well known and Bob fully intends on continuing that tradition.
Werner has earned a position of prominence among New Hampshire Mazda dealers with their outstanding customer service and sales volume.
"I grew up in Manchester, so I'm entrenched in the area, Werner said. "For me, it's an opportunity to take it to the next level and continue to service the community."
As one of the regions only exclusive Mazda dealerships Werner can continue as New Hampshire's only Mazda Gold Cup Dealership.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,667 reviews
July 18, 2021
I reached out to Werner via their website, looking for a specific car. Rob Hering responded quickly, and we chatted. He informed me they did not have the vehicle I was looking for at this time. Rob said he specific car. Rob Hering responded quickly, and we chatted. He informed me they did not have the vehicle I was looking for at this time. Rob said he would let me know if it were to arrive. Barely a day later, I heard from Rob again. He reached out to let me know the vehicle I wanted had arrived overnight! The process to buy my new Mazda was quick and painless. Rob was extremely helpful in this whole transaction, and now I’m driving a beautiful new car. Everyone in the dealership was friendly, and helpful. 10/10 recommend this dealership, and 11/10 recommend working with Rob!! More
by csemeta7
July 16, 2021
Werner Mazda was an enjoyable experience from our first visit to taking delivery of my wife’s new car. The entire staff was welcoming and more than happy to answer questions throughout the process. visit to taking delivery of my wife’s new car. The entire staff was welcoming and more than happy to answer questions throughout the process. More
by williamk.duncan
Verified CustomerJuly 16, 2021
I have been servicing my 2016 Mazda CX-5 at Werner for 4 1/2 years. All the service writers are friendly and attentive. The mechanics are conscientious and provide excellent, transparent service, emaili 1/2 years. All the service writers are friendly and attentive. The mechanics are conscientious and provide excellent, transparent service, emailing you a video of their walkthrough as they do their "full circle inspection" of the vehicle. This walkthrough alerts the customer that either a maintenance item needs immediate attention or an issue may develop and should be monitored. Werner has not recommend repairs that are not needed to me ever. Werner employs honest and attentive employees, which truly put the customer's needs first. If something goes wrong, they are considerate and actively make it right for the customer. I highly recommend Werner Mazda for all your servicing needs. I will write a subsequent review of the sales process at Werner when I purchase a vehicle from them. More
by PBDORAN626
Employees Worked With
Other Employees :
Service Writer Russ Ouellette (5 star rating)
July 16, 2021
From start to finish every experience is amazing at Werner Mazda. Every staff member is pleasant, welcoming, and knowledgeable. They make you feel like family. Werner Mazda. Every staff member is pleasant, welcoming, and knowledgeable. They make you feel like family. More
by lindsaymf
Employees Worked With
Other Employees :
Pat
July 15, 2021
Love the experience with this dealership, I've been buying parts for my Mazda3 for several years now and always love the service. Just purchased a new Mazda3 from them and had such a great experience t buying parts for my Mazda3 for several years now and always love the service. Just purchased a new Mazda3 from them and had such a great experience that we closed the deal within hours from first contact. More
by L
July 15, 2021
Nice building, helpful staff, efficient with sales and paperwork. Very easy transaction with the sale. Took minimal time. Love how they offered a rebate also! paperwork. Very easy transaction with the sale. Took minimal time. Love how they offered a rebate also! More
by Stephanie_pierce
July 14, 2021
Mike was a great salesman. Had our test drive cars ready to go as soon as we arrived at the dealership. Very knowledgeable & friendly! Got us in & out in no time. The financing processes was also fast & eas to go as soon as we arrived at the dealership. Very knowledgeable & friendly! Got us in & out in no time. The financing processes was also fast & easy. The finance manager did get a bit backed up, so we had to wait to sign our paperwork, but we’re happy to see them busy! More
by Dirtbikebaby74
July 14, 2021
As usual, great service, attention to detail and interest in getting a good job done. They consistently deliver a good work and take care of the customer. in getting a good job done. They consistently deliver a good work and take care of the customer. More
by rardonc
Employees Worked With
Russ
July 14, 2021
I inadvertently showed up 3.5 hours late to my appointment, and they were kind and understanding and still worked on my car. I can’t thank them enough! appointment, and they were kind and understanding and still worked on my car. I can’t thank them enough! More
by orourkmk
