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Werner Kia
Tallahassee, FL
1,244 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry.
With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details.
At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,244 reviews
September 07, 2023
I went in for a recall issue I waited, and waited, and waited. Finally I went inside service desk. Then I was told my car was being washed, waited some more. ..then told they were bringing around. Waite waited. Finally I went inside service desk. Then I was told my car was being washed, waited some more. ..then told they were bringing around. Waited some more and then I asked where my car was. Finally I was taken through the garage and out the back parking lot where my car was sitting. It had not bren washed. They were stalling because my key got misplaced Luckily I had another key with me. So I drove out of the lot and went home. Never to return!!!! If they had just been honest with me and told me they'd lost the key it vwould have saved me and them a lot of time. Oh, they didn't have the part to fix one of the recall. So they want me to drive back down there from Thomasville when it cones in. That's not going to happen.. I do want my key back or replace it. It's my valet key..... More
by LAKELADY2059
Verified CustomerEmployees Worked With
DWAYNE GRIFFIN
September 07, 2023
Dealership looks tired and old. Could use some upgrades and a quiet place where customers could relax in while having to wait. Could use some upgrades and a quiet place where customers could relax in while having to wait. More
by balirice27
September 05, 2023
I had to have my vehicle towed in, and it was seen to immediately. Tim Fressler was my service representative and he kept me informed. He is the only rep I will use, as he has always done me good. immediately. Tim Fressler was my service representative and he kept me informed. He is the only rep I will use, as he has always done me good. More
by DJ
Employees Worked With
Tim Fessler
September 05, 2023
Wonderful purchase experience, this team goes above and beyond to ensure customer satisfaction. Christian Ward is a wonderful asset to the sales team. beyond to ensure customer satisfaction. Christian Ward is a wonderful asset to the sales team. More
by Emily R.
September 02, 2023
Chris was a great salesman very pleased with my new car purchase great job! Chris purchase great job! Chris More
by ADRIATGREEN
September 01, 2023
NO Customer service communications after being first vehicle to drop off for two recalls. Ended up picking up car at end of day, without an update. Brian Gorniak WAS NOT my representative, but took care vehicle to drop off for two recalls. Ended up picking up car at end of day, without an update. Brian Gorniak WAS NOT my representative, but took care of me as in previous visits. Put it in my local dealer notes, he is the only rep I want to deal with. He gave me a complimentary oil filter/oil change via an additional concern (oil light),I had, besides the 2 recalls that I was advised were taken care of at no charge. More
by DBK
September 01, 2023
I got 2 recalls fixed and now my engine light is on and I’ve been trying to call to see if they can help me and figure out what my engine light is on. None of my lights were on before I came there. I’m not I’ve been trying to call to see if they can help me and figure out what my engine light is on. None of my lights were on before I came there. I’m not blaming anyone I just wanted some help and the service manager acted like he cared. More
by SHAUNA MITCH
Employees Worked With
August 31, 2023
The service lady was nice got my car in the shop and gave me a time to expect to hear back with the solution. The shuttle van took me to and from work which helped out a lot as well. me a time to expect to hear back with the solution. The shuttle van took me to and from work which helped out a lot as well. More
by CURTISKEATON45
Employees Worked With
Destinee Washington
