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Werner Kia

Tallahassee, FL

Overview
Employees
Reviews
Vehicles
4.5
1,248 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle and servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Kia Soul, Stinger, Forte, K5, Niro, Rio, Sportage, Sorento, and Telluride you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 2yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 10yr/100,000 mile powertrain warranty. *see dealer for details. At Werner Kia we strive to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part Werner Auto Group commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-844-698-7699 for sales or 1-844-560-2565 for service. Or simply come see us in person at 2755 W. Tennessee Street Tallahassee, FL 32304 We look forward to seeing you soon!
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2755 W Tennessee St

Tallahassee, FL

32304

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Showing 1,248 reviews

September 26, 2023

Customer service was good and the time it took was less than I expected I am very satisfied More

by msinell51
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BILAL STEVENSON, JOSH FUTRELL
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Sep 27, 2023 -

Werner Kia responded

We greatly appreciate you taking the time to leave us this excellent review! We are glad to hear that our team took great care of you and could get your automotive needs taken care of quickly and efficiently. We are thrilled to hear that you are satisfied with your service experience here at Werner Kia. Please do not hesitate to let us know how we may be of further service to you.

September 26, 2023

It took a whole month to receive a repair estimate my rental fees accumulated more than my car repair. I wait 3 months to book the appointment. It should be a better way to compensate your customers acco More

by shay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
BILLY REDDING
1.0
This rating includes all reviews, with more weight given to recent reviews.
MICHAEL WYRE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Marmon General Manager
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Oct 03, 2023 -

Werner Kia responded

Shay, Thank you for your feedback. We are happy to hear that your issues were resolved but apologize for the delay on getting repairs completed and for the lack of communication you experienced from our staff. Your satisfaction is important to us, and we deeply regret that your experience did not meet your expectations. Our team looks forward to the opportunity to serve you again. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 26, 2023

Tim FESSLER’s attention to detail gives me great confidence in bringing my cars in for service. I will recommend him to all More

by Cutpaper1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Fessler
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Sep 27, 2023 -

Werner Kia responded

Thank you so much for leaving Tim this amazing review! We are glad to hear that Tim took excellent care of you and your automotive needs. We are pleased to hear that he paid attention to detail and gave you great confidence while your vehicle was being serviced. If there is ever anything more that we may help you with please do not hesitate to let us know.

September 25, 2023

It was not the dealership it was the person who waited on me. They got the rating. More

by PATT2JOE
Recommend Dealer
Yes
Employees Worked With
Mario Rodriguez
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Sep 25, 2023 -

Werner Kia responded

Thank you so much for leaving the person who waited on you this marvelous review! We are glad to hear that they took excellent care of you and your automotive needs. We care tremendously for our Werner Kia customers and we are glad to hear that the person waiting on you efforts could meet your satisfaction. Please do not hesitate to let us know how we may be of further service to you.

September 25, 2023

Service was excellent and preformed in a timely manner. Dealership budling and service area is due for a rebuild or a good fresh up. Thank you More

by Jeromar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL WYRE
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Werner Kia responded

Jeromar, Thank you so much for this superb review! We are glad to hear our team took amazing care of you and could get your automotive needs taken care of quickly and efficiently. We are thrilled to hear you had a excellent experience here at Werner Kia. If there is ever anything more that we may help you with please do not hesitate to let us know.

September 25, 2023

My Werner Kia Service Department was a first overall great experience! While my husband and i waited for our car to be serviced, Werner Kia made it a pleasant one. we watched TV to take our mind off of More

by cadams1480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sorry don;t remember his name: Short white mail Body like a Body Builder with a baseball cap and a cutie! I called him Honey and Popi and he oblige me and made me laugh.
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Sep 26, 2023 -

Werner Kia responded

Carla A, We greatly appreciate you for leaving us this amazing review! We are glad to hear you had a great first time service experience here with us at Werner Kia. We are thrilled that our team took excellent care of you and your husband's automotive needs. Our guests satisfaction is our utmost priority here. Please do not hesitate to let us know how we may be of further service to you. Wishing you the safest of travels until we meet again!

September 25, 2023

This is by far the worst dealership I have dealt with EVER and they have the highest dealer fees as well. More

by Worst experience EVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
MICHAEL WYRE
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : M Gormiak
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Oct 03, 2023 -

Werner Kia responded

Thank you for your feedback. We are genuinely sorry to hear about your negative experience with our dealership. We would appreciate the opportunity to discuss your concerns in more detail. Please contact us at the dealership and ask for the general manager so we can discuss your concerns in more detail. We hope to hear back from you.

Oct 08, 2023 -

Worst experience EVER responded

Well once again, it’s impossible to contact and speak with anyone at Werner Kia. I tried to speak to you for 4 days straight, left messages and was told you would call me after reaching someone else. Still nothing! Frustrating to say the least. Management is horrible

September 25, 2023

Tim Fessler always makes me feel comfortable with the service I receive. He's knowledgeable of anything I ask. My van is always returned back to me the way they took it. More

by dee.cooley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Fessler
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Sep 26, 2023 -

Werner Kia responded

Thank you so much for taking the time to leave Tim this stellar review! We are glad to hear that Tim continuously takes amazing care of you and your automotive needs. We are pleased to know that he always makes you feel comfortable and that your van is always returned the way they took it. If there is ever anything more that Tim and the rest of the team here at Werner Kia may help you with, please do not hesitate to let us know.

September 24, 2023

Danny and Kevin is always a great helping and picking the best car. They have awesome services. This is the 5th we have bought from Kia. More

by cowartangela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Diacont
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Marr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Dukes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2023 -

Werner Kia responded

Thank you so much for leaving Danny and Kevin this excellent review! We are honored to have had the opportunity to work with you and we are glad that Danny and Kevin continuously provides you with top notch service that you so much deserve. We greatly appreciate your continued business. We look forward to the opportunity to work with you again when the time comes. We warmly congratulate you on your new Vehicle- behalf of the entire Werner Kia team!

September 24, 2023

Jeremy Patterson was very professional and kept me informed about my vehicle. Great service and very professional. More

by KIMBERLYALLEN826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Patterson
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Sep 25, 2023 -

Werner Kia responded

Thank you so much for leaving Jeremy this outstanding review! We are glad to hear that Jeremey took great care of you and your automotive needs. We are pleased to hear he kept you well informed and updated while your vehicle was being serviced. Our guests satisfaction is our utmost priority here at Werner Kia. Please do not hesitate to let us know how we may be of further service to you.

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