362 Reviews of Werner Hyundai - Service Center
We had our Venue serviced yesterday as part of our recommended maintenance schedule. We were pleasantly surprised at how fast we were in and out, given how busy the service department was. We so appre recommended maintenance schedule. We were pleasantly surprised at how fast we were in and out, given how busy the service department was. We so appreciated that, and the professional courtesy that our Service Advisor Jason Scott extended us. It is truly a pleasure doing business with Werner Hyundai. Thank you. More
When I first bought my car 5 years ago, I had a very different experience than I did with this visit. It led to getting the acting President of Hyundai involved because it was so egregious. All that cha different experience than I did with this visit. It led to getting the acting President of Hyundai involved because it was so egregious. All that changed with Tafari Redd. He wins the prize for completely changing my perspective on customer service at this location. He’s been attentive, consistent, kind, friendly and most importantly, knowledgable and fair. My car is running well and I am very reassured with service year again. Thanks Tafari! More
I received very good care with my car thanks to Tre Preston my advisor and management. Preston my advisor and management. More
Tre’ Preston was very attentive and thorough regarding my cars status and service. He also made sure that I was aware of any potential issues to be on the lookout for regarding my vehicle. cars status and service. He also made sure that I was aware of any potential issues to be on the lookout for regarding my vehicle. More
Always great service of which they go above and beyond. Customer service is outstanding and the service department is very knowledgeable always addressing and fixing any problems Customer service is outstanding and the service department is very knowledgeable always addressing and fixing any problems More
I needed service for my GV80 and made an appointment with Werner. I was greeted and my vehicle placed in que immediately upon my arrival. My service advisor took time to go over my service needs as we with Werner. I was greeted and my vehicle placed in que immediately upon my arrival. My service advisor took time to go over my service needs as well as explained the process and about how long it would it take. He also made sure my appointment accurately reflected the cost I was quoted. I received updates on my car's progress on a regular basis. My overall experience was exceptional largely due to Marcus who was my service advisor. I certainly will return in the future. J. Taliaferro More
Charles was efficient and my vehicle was co. pleted in the time frame he promised. I would like to add Johnnie who answers the phone is less than personable very matter of fact and not very helpf pleted in the time frame he promised. I would like to add Johnnie who answers the phone is less than personable very matter of fact and not very helpful. I came in thinking if this experience wasn't good a good one that I would sell my car and buy something else. Charles turned that around and I was pleased with the experience! More
The service department was great! Colin greeted me by name as soon as I pulled in. My car was ready in a timely manner and Colin even pulled the car around for me. Great Service! Colin greeted me by name as soon as I pulled in. My car was ready in a timely manner and Colin even pulled the car around for me. Great Service! More