361 Reviews of Werner Hyundai - Service Center
I appreciate the assistance of Tre’ Preston on how quick and smooth my appointment went Saturday morning. and smooth my appointment went Saturday morning. More
I would like to take the time to express my sincere gratitude to Charles Smith at Werner Hyundai. He has been my service person for the past few years. He is always professional and always takes the gratitude to Charles Smith at Werner Hyundai. He has been my service person for the past few years. He is always professional and always takes the time to make sure, as a customer, that I get the best service when my vehicle needs servicing. I have purchased several vehicles from this dealership and the main reason that I keep coming back is because of Mr. Smith. If you purchase a vehicle from Werner Hyundai, request Mr. Smith as your service advisor. More
Help and good dedication is very much appreciated. Service and cooperation was good ! Desire to help was great ! Thank You ! Service and cooperation was good ! Desire to help was great ! Thank You ! More
Tre' Preston was very helpful and service was very quick. Waiting area was very nice and comfortable. quick. Waiting area was very nice and comfortable. More
Traveling when my transmission failed and had to be towed into Werner Hyundai. This was my only experience with with the dealership/service department and it has been a nightmare. As mentioned in other revie into Werner Hyundai. This was my only experience with with the dealership/service department and it has been a nightmare. As mentioned in other reviews, the service department failed to return calls, provide updates, or complete the required warranty work needed. Werner had my car for over two weeks and I was only able to speak with someone one time. After this, the dealership refused to take my call or return my calls as requested. In addition, the dealership lost the key to my car. Due to the dealership's lack of communication and completion of warranty repairs, I towed my car to another Hyundai dealership for repairs. (Who repaired my car in 4 business days AND provided me with a loaner car!) The service department is very unprofessional and does not care about their customers. More
Charles Smith was my Service Advisor for my last service appointment. I was very pleased with the whole experience. He was pleasant, professional, and proficient. appointment. I was very pleased with the whole experience. He was pleasant, professional, and proficient. More
Fast service. Tafari Redd got me in & out. I will be returning! Thanks Werner Hyundai Tafari Redd got me in & out. I will be returning! Thanks Werner Hyundai More