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Werner Hyundai - Service Center

Tallahassee, FL

4.7
389 Reviews

389 Reviews of Werner Hyundai - Service Center

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December 30, 2024

Service advisor, Crystal Hamlin, was very professional, helpful, and knowledgeable. She patiently answered all of my questions. More

by kattaylz
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Hamlin
Jan 06, 2025 -

Werner Hyundai responded

We are grateful for you leaving Crystal this stunning review! We are pleased to know that she was very professional, helpful, knowledgeable and patiently answered all of your questions. Please drive safely until we meet again.

December 29, 2024

Crystal Hamlin Makes it worth wild coming to the dealership me and my wife bought Sarah Vigo from there. We almost gave up and went somewhere else, but she won trust help us out again and make sure More

by Radimpact
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Destiny Derico
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Holland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Ancheta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Werner Hyundai responded

Providing impeccable service is so important to us here at Werner Hyundai and we are glad that Crystal's efforts met your satisfaction! We are thrilled to know that she won you and your wife's trust, helped you out again and made sure you got the proper service you deserve. We wish you safe travels until we meet again!

December 20, 2024

Great Service, Very Courteous, Kind, Very Helpful, Well Mannered, Very Satisfied With Salesman, and No Regrets of Any Kind. More

by mary woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tre Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Werner Hyundai responded

Mary, Providing great service is so important to us here at Werner Hyundai and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were very courteous, kind, helpful and well mannered. We wish you safe travels until we meet again!

December 18, 2024

Great customer service at every visit. This time, Crystal Hamlin was my service provider and she kept me informed about the status of my vehicle throughout. She is friendly and helpful. More

by Lisa Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Hamlin
Dec 18, 2024 -

Werner Hyundai responded

Lisa, Providing great service is so important to us here at Werner Hyundai and we are glad that Crystal's efforts could meet your satisfaction! We are thrilled to know that she kept you informed, was friendly and helpful. We wish you safe travels until we meet again!

December 16, 2024

Always a pleasure with Chris Brown. He got me in & out in a reasonable time. More

by ALEXISKENNEDY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Brown
Dec 16, 2024 -

Werner Hyundai responded

Alex, Thank you for leaving Chris this positive review! We are happy to know that he got you in and out in a reasonable time and is always a pleasure. Please do not hesitate to let us know how we may be of further service to you.

December 06, 2024

Tafari Redd has been my service writer through 3 new Hyundai purchases. He always gets the job done! Werner Hyundai is lucky to have him as a very dedicated employee! More

by jmather100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tafari Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Werner Hyundai responded

Thank you for leaving Tafari this amazing review! We are happy to know that he did a great job as always and is very dedicated. We appreciate your continued business with us and look forward to continue serving you in the future when the time comes.

December 04, 2024

I had a problem with the gas cap door. It would not open. I went in with no appointment and Crystal Hamlin was able to grab a technician and have them look at my car. They both took the t More

by otterman33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Hamlin
Dec 04, 2024 -

Werner Hyundai responded

Otterman, We are grateful for you leaving Crystal this flawless review! We are pleased to know that she took the time to fit you in the schedule and get you back on the road. We hope to have the opportunity to serve you again in the future when the time comes.

December 03, 2024

My service advisor at Werner Hyundai was Crystal Hamlin and I brought my Hyundai Tuscon in and she made sure that my car was serviced exceptional and all my needs were met More

by Chadwicki1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal, Hamlin
Dec 04, 2024 -

Werner Hyundai responded

Chad, Providing outstanding service is so important to us here at Werner Hyundai and we are glad that Crystal's efforts could meet your satisfaction! We are thrilled to know that she made sure all of your needs were met. We wish you safe travels until we meet again!

December 01, 2024

Great service. A video was sent showing me exactly what service needed to be done. I was able to approve what was needed without having to call.. More

by meichler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tre Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Werner Hyundai responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team provided you with great service and sent a video showing you exactly what needed to be done. If there is ever anything more that we may help you with please do not hesitate to let us know.

November 30, 2024

4 years ago it was much better. Shows signs of apathetic management. Especially in the service department. More

by KB
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Dec 03, 2024 -

Werner Hyundai responded

We're disappointed to hear of concerns with our dealership. We would like to learn more of your experience to see how we can resolve your issues with us. Please contact us at the dealership and ask for the Service Manager.

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