Werner Hyundai - Service Center

So far it’s been Great. Keep up the good work I think Warner Hyundai is a great service they take the time to figure out the problem then execute it.. they have Excellent customer service also a I think Warner Hyundai is a great service they take the time to figure out the problem then execute it.. they have Excellent customer service also a very good team. So I will recommend them to anybody More

Great customer service Personnel and facilities so nice that my wife wants to get the oil change from now on. Every one we meet is top notch help. Personnel and facilities so nice that my wife wants to get the oil change from now on. Every one we meet is top notch help. More

Service extends beyond just the repair The service department does an amazing job making the unpleasant task of waiting just a bit better. From the new massage chairs to the Starbucks coff The service department does an amazing job making the unpleasant task of waiting just a bit better. From the new massage chairs to the Starbucks coffee and Dunkin’ Donuts, to just lounging around they keep you comfortable and help pass the time working at their computer friendly high top tables over looking the service bay or in front of the flatscreen tv. Came in for a tire repair and the service tech not only got it in quickly but was able to get the tire cost covered by warranty. Really a top notch place! Makes you want to change your mind about the negative perception of dealership mechanics and service! More

charles "chuck" GAY WHILE TRAVELING FROM FLA TO DALLAS IN OUR 2013 HYBRID SONATA WE SUDDENLY HAD A LOSS OF AIR CONDITIONING AFTER CONTACTING BLUE LINK WE WERE REFERRED T WHILE TRAVELING FROM FLA TO DALLAS IN OUR 2013 HYBRID SONATA WE SUDDENLY HAD A LOSS OF AIR CONDITIONING AFTER CONTACTING BLUE LINK WE WERE REFERRED TO WERNER HYUNDAI IN TALLAHASSEE. CHUCK WAS OUR CONTACT PERSON AND COULD NOT HAVE BEEN NICER. OR MORE KNOWLEDGEABLE HE EASILY DIAGNOSED OUR ISSUE AND HAD US ON OUR WAY WITHIN 1 HOUR EVERYONE WE CAME INTO CONTACT WITH WERE VERY PROFESSIONAL AND NICE. THANK YOU, CHUCK More

My Werner experience Having your car serviced/repaired is never a pleasant experience. However, if there were such a thing, it would exist at Werner Hyundai. The folks in Having your car serviced/repaired is never a pleasant experience. However, if there were such a thing, it would exist at Werner Hyundai. The folks in service are attentive and accomodating in a way I'm unaccustomed to. I actually trust them! I highly recommend Phil and company, whether you own a Hyundai or not. More

Don't shop here Trade gone wrong now owe insurance company for a car I didn't get got license suspended and no one there can type a letter saying I didn't get the car Trade gone wrong now owe insurance company for a car I didn't get got license suspended and no one there can type a letter saying I didn't get the car. Negative stars. DO NOT SHOP HERE. Wouldn't get a rat a scarf from this place. Came in Feb 10th for an oil change was talked into.considering a new car as a trade. Was given until close of Monday to make up my mind. The lie detector determined that was a lie. Took the car back at 5:00PM Monday and was talked to rudely by Jason M saying I should get the car and they didn't want to give my car back. Fast forward to April I get notified from my job that I can't drive because my license are suspended. Go to tax collector and it's because I didn't insure the new car that I don't even have. Paid for the reinstatement and then I get a letter from insurance company wanting money for the insurance on a car that I don't have. So I came into the business Saturday June 3rd was told the manager needed a secretary to type a simple letter saying that I didn't get this stupid car. Fast forward to Wednesday June 6 would I have to go into the dealership for the letter. Came in cool and collected. Don't sit behind the water fountain if u go in it's a dead zone. So i got here around 4:45. Lisa in accounting was supposed to type the letter which needed less than 100 words. It's still not been written but she is doing something else. I finally get a figment of a decent letter at 5:30 when I asked Victor about money for the license reimbursment he says come back tomorrow they closes at 5:00. Really so I guess now there are secret aliens typing letters because this one that I had to wait over an hour for and you just gave me just got here at 5:30. Oh yeah I Can't get reimbursed for gas for coming out of my way over 50 miles Saturday and today. Do yourself a favor travel to another establishment this one isn't good poor customer service and everything. They need no stars and they employ people who don't type. Thanks to Kedda I finally got a letter and I don't plan on coming back. Thanks Cedric for finding me people that tried to assist me like LB Good thing is if you never learned to type you CAN work at WERNER. More

Amazing Experience I needed my brakes changed, as they kept squeaking on my way to Tallahassee. I stopped through Werner Hyandai and they took care of everything very sw I needed my brakes changed, as they kept squeaking on my way to Tallahassee. I stopped through Werner Hyandai and they took care of everything very swift and smooth! Definitely recommend them!! More

Bad Dealership These people are the worst dealership I have dealt with. They make appointments and then say we never had one and do not fix my car correctly These people are the worst dealership I have dealt with. They make appointments and then say we never had one and do not fix my car correctly More

Best Service Center I purchased my first car through Hyundai, and with the few problems I've had with it, I have always gone to the Hyundai Service Center and to Chuck in I purchased my first car through Hyundai, and with the few problems I've had with it, I have always gone to the Hyundai Service Center and to Chuck in particular. Chuck is the sole reason I return to this service center as I feel he is always efficient when it comes to the servicing, and truthful and genuine when it comes to diagnosing the problem. Car service centers can get a bad reputation for trying to overestimate services, and I can confidently say I have never felt this way at Hyundai. I so highly recommended Hyundai that a co-worker purchased her car from Werner Hyundai, and had just gone through the service center this past weekend. She also got Chuck as her servicer and told me how pleased she was and how excellent the service center was. This was where I asked who took care of her and was happy to hear it was Chuck. I just wanted to thank Hyundai for employing such personable and effective people. And thank you, Chuck for making the experience so great. More

Truly exceptional service Had taken my sonata to two other dealerships to get fixed neither one could find the problem. The second one after keeping it one week finally called Had taken my sonata to two other dealerships to get fixed neither one could find the problem. The second one after keeping it one week finally called and admitted they had no idea what was wrong they recommended I take it to Werner. Although Werner was well out of my way I decided to take it there. Brain and Marcus were extremely helpful, gave me a loaned car to drive and called me the next day and said me CD-R was fixed. Wow. Thanks Werner More