Werner Hyundai - Service Center

Great professional service and advice from a great team! Phillip (and his mechanics) gave me great service and advice-which also saved me money and time. Michelle took me back home so I could get work done w Phillip (and his mechanics) gave me great service and advice-which also saved me money and time. Michelle took me back home so I could get work done while the great Hyundai team took care of my car. She is so kind. Marcus saw me in the waiting area and came by to say hello. Hyundai has a great TEAM in Tallahassee and I’m so glad I have 2 Hyundais for my family. More

Happy Kona Owner I had a perfect buying experience. The sales people were not pushy and I was treated like I had a little sense, not the “little woman” as so many dea I had a perfect buying experience. The sales people were not pushy and I was treated like I had a little sense, not the “little woman” as so many dealerships do. I was in yesterday for my first oil change. I was greeted right away, and was in and out in an acceptable time. I’m happy that I found Werner.. you should too. More

Best in Tallahassee Werner Hyundai is somewhat farther from my home for service than I would like, but I have always had superior customer contact with them. I always le Werner Hyundai is somewhat farther from my home for service than I would like, but I have always had superior customer contact with them. I always leave there with satisfaction, a smile and a clean car! More

Mostly good I came in for service today and was blown off by L.isa.. She said she was leaving to do errands. In the middle of the workday?? It did not look as th I came in for service today and was blown off by L.isa.. She said she was leaving to do errands. In the middle of the workday?? It did not look as though she ever left, as she was there helping other customers. What did I do wrong???? Whatever her problem was it ruined my experience at the dealership today, as well as my day. Phil, another consultant stepped up and helped us. I received no apology, but another snippy answer from Lisa when I asked to forgo my car wash. More

Service on my vehicle I have been a customer with Hyundai since 2016 and have never had any problems with the employees. Now would like to a knowledge a specific employee I have been a customer with Hyundai since 2016 and have never had any problems with the employees. Now would like to a knowledge a specific employee and that is Marcus. Marcus has always been the person I go to for service needs or problems and he make sure that they're handled with no issues of having to keep being the vehicle for the same reason. I am would like to thank the wonderful mechanic for doing a awesome job as well. More

Routine Maintenance My vehicle was ready at the time specified. 10/10. Complimentary vacuum and car wash were completed. 8/10. Reminder oil change sticker was updated. 0/ My vehicle was ready at the time specified. 10/10. Complimentary vacuum and car wash were completed. 8/10. Reminder oil change sticker was updated. 0/10. Overall, 9/10. More

Genesis Concierge Service for my new G-70. Easy to schedule by phone. Arrived right on time for pickup. Dee Langley, Customer Relations Director, was very helpful and cordial. The loaner was gr Easy to schedule by phone. Arrived right on time for pickup. Dee Langley, Customer Relations Director, was very helpful and cordial. The loaner was great. More

Service ...not at all My car 2014 2014 Equus Ultimate. In the past 2 years I have been in for service 3 times. Each time cost me at least 3 hours of waiting, at least le My car 2014 2014 Equus Ultimate. In the past 2 years I have been in for service 3 times. Each time cost me at least 3 hours of waiting, at least least 3 phone calls. First time was air conditioner problem (had an appointment with them). After 4 hours I demaned a loaner, which was supposed to be provided anyway. Next day I called, they had backed my car off the edge of the lift, bursting the tire and gouging the rim. Took 4 days to fix. Picked car up. After driving 10 minutes, still not cooling. Service said I needed to lower windows to get hot air out before it would cool. Service manager told them to check it again. Next day car was finally ready. 7 days to fix! Last time was possible alternator failing. 2 other service providers had checked system and reached same conclusion. Took it to Werner Hyundai with no appt. asked for shuttle ride, told it would be 1/2 hour... 3 hours later it came. They kept my car 3 days, found no problem. I loved that car but will not accept that kind of service. Traded the car for a new E450. Werner Hyundai offered to buy it for $16,000.00. Mercedes dealer gave me $22,000.00 in trade-in. More

Melissa makes everything better . There was a mixup with my appointment and Melissa was able to get me in and not only that but it sure my comfort while I waited which was not a long . There was a mixup with my appointment and Melissa was able to get me in and not only that but it sure my comfort while I waited which was not a long wait at all. Excellent service More

Quick, reliable and courteous service Arrived a little early for my appointment...they took my car back and I was done in no time with my scheduled service. Service associates are always c Arrived a little early for my appointment...they took my car back and I was done in no time with my scheduled service. Service associates are always courteous and thorough on the work done on the vehicle. Would recommend this dealership to anyone!! This is such a refreshing change from the KIA dealership that I have dealt with for years, but now that Werner has taken that over I’m sure that dealership will improve. Keep up the good work!! More