Werner Hyundai - Service Center

WERNER HYUNDAI/ GENESIS IS A WONDERFUL PLACE TO GET YOUR VEHICLE SERVICED, MY SERVICE ADVISOR PHILIP HOLLAND IS THE BEST , AND THEY MAKE YOU FEEL LIKE YOU ARE PART OF THEIR FAMILY, PLUS THEY HAVE A COMFO VEHICLE SERVICED, MY SERVICE ADVISOR PHILIP HOLLAND IS THE BEST , AND THEY MAKE YOU FEEL LIKE YOU ARE PART OF THEIR FAMILY, PLUS THEY HAVE A COMFORTABLE WAITING AREA, MASSAGES CHAIRS, FREE DONUTS, FREE WATERWATER, More

I will never recommend this place to my worst enemy. First of all, I went in on a Saturday to have my tire looked at because my tire light was on. I was told I needed to replace it so I bought two. Arri First of all, I went in on a Saturday to have my tire looked at because my tire light was on. I was told I needed to replace it so I bought two. Arrived at 12pm and my car was not pulled around until 4:30!!! Had I’d known this i would’ve left but I guess that’s why I wasn’t told. Not only that they damaged my hub cap and never even told me. I had to find out later. When I contacted the service advisor he informed me he would let the service manager aware and would get back with me. Well I’ve been calling, emailing and texting and still nothing and it’s been a month now. This could’ve easily been resolved, but since it hasn’t I want to be compensated to the full expense of damage. Service advisor Michael and service manager Marcus will not hear the last of me. I’m VERY upset. They don’t deserve even deserve one star!!! More

It’s an impressive looking location with many helpful people. I have a Elantra GT and would like to move into a Santa Fe to get a better view and space. people. I have a Elantra GT and would like to move into a Santa Fe to get a better view and space. More

First visit, I was extremely pleased with my experience. My Service Advisor, Mr. Michael Green, in Tallahasse, Florida was excellent and was extremely knowledgeable & helpful. My Service Advisor, Mr. Michael Green, in Tallahasse, Florida was excellent and was extremely knowledgeable & helpful. More

Lindsey Harrison was excellent in the service unit. She is very knowledgeable about my vehicle. She has good customer service skills she gets 5 Stars is very knowledgeable about my vehicle. She has good customer service skills she gets 5 Stars More

Excellent customer service. There still needs to be some improvement on turn around time for work completion. My car was there for too long. Over 8 hours for minor repairs. improvement on turn around time for work completion. My car was there for too long. Over 8 hours for minor repairs. More

The service staff were very helpful and knowledgeable. When my tech representative want available, another person came out to help and let me know that there was a delay. When my tech representative want available, another person came out to help and let me know that there was a delay. More

Best service arond I have been a customer with Werner Hyundai for over a year and a mom to two boys that have been customers for three and they are top notch. Plan on go I have been a customer with Werner Hyundai for over a year and a mom to two boys that have been customers for three and they are top notch. Plan on going back for future purchases and all of my service needs. Keep it up Werner. You guys rock! More

CUSTOMER SERVICE Lisa in the service department is excellent. Front office customer service needs a lot of improving When I called to get an appointment the phon Lisa in the service department is excellent. Front office customer service needs a lot of improving When I called to get an appointment the phone rang between 10 to 15 times before anyone answered. When phone was finally answered they could not get rid me fast enough More

Service call today Great service today! Thank you very much!!! The very nice lady who checked in my car this morning was able to fit me in for an oil change and alignmen Great service today! Thank you very much!!! The very nice lady who checked in my car this morning was able to fit me in for an oil change and alignment this morning on short notice. She is very pleasant and helpful. Great employee! More