Werner Hyundai - Service Center

Impossible to get quick service Every time we take our new car by for an oil change we are told there’s at least a 3 hour wait and when trying to make an appointment we are left on h Every time we take our new car by for an oil change we are told there’s at least a 3 hour wait and when trying to make an appointment we are left on hold and no one returns More

Leaking oil My vehicle was brought in for a routine oil change that’s supposed to be under a service contract. I was told the contract is not on file. This is the My vehicle was brought in for a routine oil change that’s supposed to be under a service contract. I was told the contract is not on file. This is the second time. Then I wake up this morning to a puddle of oil and my vehicle smelling like oil. When I came out of work for lunch, I noticed another puddle. I immediately called the service department and was transferred to a service advisor’s voicemail. I left a message and attempted to to drive and the car would not accelerate and started making a noise. I ended up driving in with the hazard lights on. More

Great service Really like the concierge service to pick up and deliver my G80. Very pleasant and professional. Love the car too. I sure do miss my Genesis 2.0 tw Really like the concierge service to pick up and deliver my G80. Very pleasant and professional. Love the car too. I sure do miss my Genesis 2.0 twin turbo coupe. That was a terrific car, just like our G80. More

Bought 2020 Kona SEL! My check engine light ended up costing $1200 which led me to consider buying a new car. Benjamin Buchalter worked with me with purchasing a 2020 Kona My check engine light ended up costing $1200 which led me to consider buying a new car. Benjamin Buchalter worked with me with purchasing a 2020 Kona SEL. Thanks, Ben. More

Met my high expectations I was pleased that the interior was vacuumed as part of the car wash that accompanies a service visit. The floor mats needed it! This thoughtful perk I was pleased that the interior was vacuumed as part of the car wash that accompanies a service visit. The floor mats needed it! This thoughtful perk saved me some sweaty labor, and helped make driving across town for routine maintenance feel more worthwhile. More

oil and tire rotation with wheel well repair Try to set up a an appointment was time consuming. Had to make several calls to get what I wanted to have done. Also price for parts was high Try to set up a an appointment was time consuming. Had to make several calls to get what I wanted to have done. Also price for parts was high More

It could have been better Once I picked up my car from being serviced, I found out my repairs wasn’t covered. They was going to literally remove the part because of it. When Be Once I picked up my car from being serviced, I found out my repairs wasn’t covered. They was going to literally remove the part because of it. When Becky found out it wasn’t covered, she could have called to notify the update instead of me waiting once I returned to pick up my car. Though she was apologetic and it was her fault, I felt mistreated. Marcus (manager) only reinforced that I wasn’t covered under warranty but didn’t offer anything else but to remove my new repairs. The ONLY two great experiences I had was the massage chair and the greeter that met me at the door. More

Great professional service and advice from a great team! Phillip (and his mechanics) gave me great service and advice-which also saved me money and time. Michelle took me back home so I could get work done w Phillip (and his mechanics) gave me great service and advice-which also saved me money and time. Michelle took me back home so I could get work done while the great Hyundai team took care of my car. She is so kind. Marcus saw me in the waiting area and came by to say hello. Hyundai has a great TEAM in Tallahassee and I’m so glad I have 2 Hyundais for my family. More

Happy Kona Owner I had a perfect buying experience. The sales people were not pushy and I was treated like I had a little sense, not the “little woman” as so many dea I had a perfect buying experience. The sales people were not pushy and I was treated like I had a little sense, not the “little woman” as so many dealerships do. I was in yesterday for my first oil change. I was greeted right away, and was in and out in an acceptable time. I’m happy that I found Werner.. you should too. More

Best in Tallahassee Werner Hyundai is somewhat farther from my home for service than I would like, but I have always had superior customer contact with them. I always le Werner Hyundai is somewhat farther from my home for service than I would like, but I have always had superior customer contact with them. I always leave there with satisfaction, a smile and a clean car! More