389 Reviews of Werner Hyundai - Service Center
No review for dealership no review for dealership no review for dealership no review for dealership no review no review no dealership no review for review for dealership no review for dealership no review no review no dealership no review for More
Traveling and needed oil change, took me in on busy day with no appointment, treated as if a lifelong customer, everyone knowledgeable and friendly, the tech who worked on my car himself drives a 2020 G70, with no appointment, treated as if a lifelong customer, everyone knowledgeable and friendly, the tech who worked on my car himself drives a 2020 G70, I watched his careful work through a window, example: closes hood w/ side of palm to avoid fingerprints! Wore mask and gloves in my car. They gave me full synthetic oil when I asked, no cost, even though I offered to pay difference that cheapskate Genesis will not reimburse for, everyone great, I wish this dealer was in Wash DC, highly recommend them!!! More
Marcus is the best service rep/manager. He always takes care of my car needs, goes above and beyond to provide excellent customer service, and makes sure every car need is taken care of in a timely manner care of my car needs, goes above and beyond to provide excellent customer service, and makes sure every car need is taken care of in a timely manner. More
Had a mistake with an appt being cancelled. While I was notified via email to the cancellation, I immediately called and got white glove service. Customer service is a lost art these days but, not with Wer notified via email to the cancellation, I immediately called and got white glove service. Customer service is a lost art these days but, not with Werner Hyundai /Genesis. Marcus and Dee quickly corrected the error, and Tre picked up, as well as delivered my car. I have to say, they are all three wonderful representatives of a great company! Thanks for the great customer service!! More
“2nd to None” Service. Marcus sets the GENESIS “Standard” for Service! Highest Recommendation: Super Friendly, Consummate Professional, Joy to work with. Best of the Best. for Service! Highest Recommendation: Super Friendly, Consummate Professional, Joy to work with. Best of the Best. More
Professional and helpful staff, that take care our needs. Kristen does really great job. Even that I did not have appointment I have gotten a service. I really appreciate it. Kristen does really great job. Even that I did not have appointment I have gotten a service. I really appreciate it. More