Werner Hyundai - Service Center

Really great service. The service personnel were particularly good. I've used Werner Hyundai since they first opened and I've always been very pleased. particularly good. I've used Werner Hyundai since they first opened and I've always been very pleased. More

Needed to have my remote recoded but they couldn’t as they no longer have the old laptop which could have done it and don’t anticipate getting another one. I have a 2008 Tiburon; he suggested maybe Jack they no longer have the old laptop which could have done it and don’t anticipate getting another one. I have a 2008 Tiburon; he suggested maybe Jacksonville or Fort Walton but didn’t confirm and I can’t drive long distances. More

Honored appointment on time. Friendly, courteous and spoke clearly to explain things. Listened to what I had to say without rushing. spoke clearly to explain things. Listened to what I had to say without rushing. More

Thank you to Nick, the service advisor. He is very kind, professional and is one of the best people I met! Highly recommend! professional and is one of the best people I met! Highly recommend! More

Great job, thank you for making me feel important, everyone did a good job thank you everyone did a good job thank you More

I had my 2013 Hyundai Sonata towed in for service on 6-03-2021. Since then, NO communication from this horrible place. I launched a complaint with the BBB so consumers can be aware. Mr Michael Green,Pa 6-03-2021. Since then, NO communication from this horrible place. I launched a complaint with the BBB so consumers can be aware. Mr Michael Green,Parts Manager, replies with no solution and nothing but defense. He lied, I do not use foul language despite how disapproving the situation is. The truth hurts. This company showed nothing but unprofessional and incompetent customer service. Take it as constructive criticism. More

Made an appointment for Friday at 3:30p.m.,when I arrived, The service advisor said they didn’t have me down for an appointment. I told him I made the appointment through the service manager. He we arrived, The service advisor said they didn’t have me down for an appointment. I told him I made the appointment through the service manager. He went and checked and they serviced the vehicle, just a simple oil change and other routine checks. After the service, and leaving the dealership, I noticed the vehicle wasn’t reset to notify me when due for the next service and the front window sticker for the next service was at a year later. So I drove back to the dealership and asked them to correct service sticker and do the reset. After leaving the dealership again I drove one mile to the Taco Bell to eat and when I parked I noticed the rear window wiper blade plastic cover for the blade attachment was missing. It was there before I had service and figured the car was machine broke it off. I contacted the parts department at the dealership and told them what happened and they ordered the part and will notify me when it comes in. More

Didn’t have scheduled appointment but needed my Kona looked at and they were able to fit me in and I was back on the road soon after! looked at and they were able to fit me in and I was back on the road soon after! More

Great dealer ship ever with fast reliable service. I woods recommend them to anyone. Love being part of the Hyundai family woods recommend them to anyone. Love being part of the Hyundai family More

The customer service provided by Chris Hermann of the Service Center was, from day one, phenomenal. He was always attentative, professional, and personable. Service Center was, from day one, phenomenal. He was always attentative, professional, and personable. More