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Werner Hyundai - Service Center

Tallahassee, FL

4.7
389 Reviews

389 Reviews of Werner Hyundai - Service Center

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March 14, 2023

Fantastic service and help by Marcus Ancheta. He helped me complete services on my car that I struggled to get done with others. He got me in and out in timely fashion including additional fixes More

by John U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Ancheta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Werner Hyundai responded

John, Thank you for leaving Marcus this excellent review! We are so glad that he could get your automotive needs efficiently taken care of and he will be delighted to know that you deeply valued his service. We look forward to continue providing you and your vehicle with our best care in your visits to come!

February 27, 2023

I can say that after purchasing my Santa Fe, I have experienced nothing but the best treatment and care. Chris Herrmann is professional and friendly. I have never felt like a bother. He takes the time More

by banaplegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Herrmann
Feb 28, 2023 -

Werner Hyundai responded

Thank you for taking the time to leave us this 5-star rating! We are so glad that Chris could consistently provide you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

February 26, 2023

I am incredibly pleased with my experience at Werner Hyundai. I was helped by Christopher Herrmann. He was incredibly professional, thorough, and helpful. I am not by any means an expert on cars. Christ More

by nicolemarie0313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Herrmann
Feb 27, 2023 -

Werner Hyundai responded

Nicole, Thank you for your positive experience you had with Christopher! We are so glad that he could provide you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

February 03, 2023

Nathaniel Guarino was fantastic. Knew exactly what the issue was when I described it and let me know it was an issue covered under an extended warranty that I didn’t even know anythi More

by myphin08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Duke
Feb 06, 2023 -

Werner Hyundai responded

Thank you for your 5-star rating! We are so glad that Nathaniel took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 28, 2023

The dealership overall is very nice and fully functional and takes good care of their customers in a timely manner my service advisor Nickolas ocampo was very friendly and came out within just a few minutes More

by Hyundai guy 4life
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick ocampo Christopher herman Marcus ancheta
Jan 30, 2023 -

Werner Hyundai responded

Thank you so much for your wonderful review! We are happy to hear that Nick and the team took great care of you and your automotive needs. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with!

January 27, 2023

Great service with my oil change. In and out within an hour and a half and the detail was very nice. More

by mick2202@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tre Preston
Jan 30, 2023 -

Werner Hyundai responded

Thank you so much for your positive review! We are so glad that our team could get your oil change efficiently taken care of. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

January 27, 2023

Still waiting 10 weeks later for car to be fixed. $4,000+ in parts have been out in to no avail. More

by OwnerofLemon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Ocampo
Jan 29, 2023 -

Werner Hyundai responded

Hello Paul, Were very sorry to hear of the delay on getting your vehicle fixed and we do apologize for the wait on getting this completed. We completely understand your frustration. Your feedback is respected and appreciated and we will share this with our management team. Please contact our dealership and ask for the service manager. Thank you!

January 19, 2023

Tafari Redd I was very happy with my service. Thanks for all of the work that was done. You are a great professional who knows how to keep a customer happy. I will like to tell you that you treat More

by Hgunn21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tafari Redd, Tim Duke
Jan 20, 2023 -

Werner Hyundai responded

Thank you so much for your wonderful review! Providing top-notch service is so important to us, and we are glad that Tafari's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 14, 2023

They are very efficient and I love the text updates and the fact that you gave a person to contact to ask questions via text. More

by Dteague326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hermann
Jan 16, 2023 -

Werner Hyundai responded

Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that our team could provide you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

January 13, 2023

I have been extremely impressed with Nicholas Ocampo and Werner for their professionalism and concern for my car care experience. More

by lamplighter0807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Ocampo
Jan 13, 2023 -

lamplighter0807 responded

I am always impressed with Nicholas Ocampo. His level of professionalism and attention to detail when addressing concerns regarding the maintenance of my car are exemplary.

Jan 16, 2023 -

Werner Hyundai responded

Thank you so much for your positive review! We are so glad that Nicholas could provide you with the quality care that you deserve. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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