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Werner Hyundai - Service Center

Tallahassee, FL

4.6
348 Reviews

348 Reviews of Werner Hyundai - Service Center

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December 20, 2024

Great Service, Very Courteous, Kind, Very Helpful, Well Mannered, Very Satisfied With Salesman, and No Regrets of Any Kind. More

by mary woods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tre Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Great customer service at every visit. This time, Crystal Hamlin was my service provider and she kept me informed about the status of my vehicle throughout. She is friendly and helpful. More

by Lisa Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Hamlin
Dec 18, 2024 -

Werner Hyundai responded

Lisa, Providing great service is so important to us here at Werner Hyundai and we are glad that Crystal's efforts could meet your satisfaction! We are thrilled to know that she kept you informed, was friendly and helpful. We wish you safe travels until we meet again!

December 16, 2024

Always a pleasure with Chris Brown. He got me in & out in a reasonable time. More

by ALEXISKENNEDY17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Brown
Dec 16, 2024 -

Werner Hyundai responded

Alex, Thank you for leaving Chris this positive review! We are happy to know that he got you in and out in a reasonable time and is always a pleasure. Please do not hesitate to let us know how we may be of further service to you.

December 06, 2024

Tafari Redd has been my service writer through 3 new Hyundai purchases. He always gets the job done! Werner Hyundai is lucky to have him as a very dedicated employee! More

by jmather100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tafari Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2024 -

Werner Hyundai responded

Thank you for leaving Tafari this amazing review! We are happy to know that he did a great job as always and is very dedicated. We appreciate your continued business with us and look forward to continue serving you in the future when the time comes.

December 04, 2024

I had a problem with the gas cap door. It would not open. I went in with no appointment and Crystal Hamlin was able to grab a technician and have them look at my car. They both took the t More

by otterman33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Hamlin
Dec 04, 2024 -

Werner Hyundai responded

Otterman, We are grateful for you leaving Crystal this flawless review! We are pleased to know that she took the time to fit you in the schedule and get you back on the road. We hope to have the opportunity to serve you again in the future when the time comes.

December 03, 2024

My service advisor at Werner Hyundai was Crystal Hamlin and I brought my Hyundai Tuscon in and she made sure that my car was serviced exceptional and all my needs were met More

by Chadwicki1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal, Hamlin
Dec 04, 2024 -

Werner Hyundai responded

Chad, Providing outstanding service is so important to us here at Werner Hyundai and we are glad that Crystal's efforts could meet your satisfaction! We are thrilled to know that she made sure all of your needs were met. We wish you safe travels until we meet again!

December 01, 2024

Great service. A video was sent showing me exactly what service needed to be done. I was able to approve what was needed without having to call.. More

by meichler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tre Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2024 -

Werner Hyundai responded

We appreciate you for leaving us this phenomenal review! We are delighted to know that our team provided you with great service and sent a video showing you exactly what needed to be done. If there is ever anything more that we may help you with please do not hesitate to let us know.

November 30, 2024

4 years ago it was much better. Shows signs of apathetic management. Especially in the service department. More

by KB
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Dec 03, 2024 -

Werner Hyundai responded

We're disappointed to hear of concerns with our dealership. We would like to learn more of your experience to see how we can resolve your issues with us. Please contact us at the dealership and ask for the Service Manager.

November 27, 2024

Very professional and addressed issue quickly. I appreciate their willingness to listen and follow up on the issues. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delicia Langley
Nov 27, 2024 -

Werner Hyundai responded

Chris, We are grateful for you leaving us this stunning review! We are pleased to know that our team was very professional, willing to listen and addressed the issue quickly. Please drive safely and do not hesitate to let us know how we may be of further service to you.

November 25, 2024

When I visit Werner Hyundai Tre Preston is always very helpful and informative about car service needs and working to make sure guests are pleased with car services. More

by Johnathan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tre Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Werner Hyundai responded

Johnathan, Providing quality and efficient service is so important to us here at Werner Hyundai and we are glad that Tre's efforts could meet your satisfaction! We are thrilled to know that he was very helpful and informative. We wish you safe travels until we meet again!

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