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Werner Hyundai - Service Center

Tallahassee, FL

4.6
335 Reviews

335 Reviews of Werner Hyundai - Service Center

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November 12, 2024

Werner Hyundai is a good dealership with professional service. I was assisted by Tafari Redd at my last visit. More

by Maxwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tafari Redd
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Werner Hyundai responded

We appreciate your positive review and we are glad that Tafari provided you with a top-notch experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

September 21, 2024

Tafari Reed was great! He kept me informed throughout the entire process. I highly recommend! More

by jbrown1081
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tafari Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Werner Hyundai responded

Thank you for leaving Tafari this positive review and recommendation! We are glad to hear that Tafari took great care of you and your automotive needs. We are happy to know that he was great and kept you informed throughout the entire process. Please do not hesitate to let us know how we may be of further service to you.

August 27, 2024

Crystal Hamlin was a great service technician. She listed all the options I could choose to repair my vehicle. She explained what was under warranty and what could wait. She also explained how the More

by Itsdds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal Hamlin- 5 stars
Aug 30, 2024 -

Werner Hyundai responded

Thank you for leaving us this wonderful review! Providing thorough and efficient service is so important to us, and we are glad that Crystal's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 26, 2024

Tre Preston is always my advisor, great and knowledgeable young guy. Takes care of me and my needs without any unnecessary issues. Thanks Werner and Thanks Tre! More

by heavenlyanha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tre Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Werner Hyundai responded

Thank you for your positive review! We are so glad that Tre provided you with A+ service and got your automotive needs taken care of. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 22, 2024

Tre’ Preston was very professional and courteous. Work was completed in a reasonable amount of time More

by pmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tre Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Werner Hyundai responded

pmb, Providing immaculate and quality service is so important to us here at Werner Hyundai and we are glad that Tre's efforts could meet your satisfaction! We are thrilled to know that he was very professional and courteous. We wish you safe travels until we meet again!

August 22, 2024

ZERO STARS! Being they used to be a Genesis dealer and the same employees do both brands, just wanted to leave this horrible review here too! Very unprofessional More

by Sadface
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus Ancheta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tre Preston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Werner Hyundai responded

Thank you for rating our dealership. We apologize for the lack of customer service you have received. Please contact us here at the dealership and ask for the Service Manager. Thank you!

August 22, 2024

Update- Kyle the director reached out to me and though I was hesitant I did allow him and Werner to make things right. He did complete the recall that was needed on my vehicle via concierge service that was More

by michelle.thompson82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Morissette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Ancheta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tre Preston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Werner Hyundai responded

Hi Michelle, Thank you for sharing your latest experience with us. Were delighted to hear that Kyle took care of recall for you. If you need anything else or have any other questions, please feel free to contact us. Thank you!

August 06, 2024

Crystal was great made the service experience top notch as usual and would gladly request her services again. More

by cokerlendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Aug 06, 2024 -

Werner Hyundai responded

Cokerlendra, Thank you for leaving Crystal this fantastic review! We are glad to hear that Crystal took amazing care of you and your automotive needs. We are happy to know that she made you service experience top notch as usual. We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come.

August 02, 2024

Really appreciate the great service Charles Smith provided during my Service Appointment. He made me feel welcome and kept me updated on my Cars progress. He is a great asset to your team. More

by tmiller89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Smith
Aug 05, 2024 -

Werner Hyundai responded

Providing quality and efficient service is so important to us here at Werner Hyundai and we are glad that Charles's efforts could meet your satisfaction! We are thrilled to know that he made you feel welcome and kept you updated on your vehicle. We wish you safe travels until we meet again!

July 31, 2024

RUN DON'T WALK! !! Car brought in and remained there for over 2 months. The part was back ordered, (after their so called warranty was denied). $1100 for a starter c More

by Wakullahomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles
1
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