Werner Hyundai

Easy time getting exactly what I wanted. After my car was a total loss in an accident, I suddenly needed to get another car. My experience was perfect at Werner. Not only did I get a lower After my car was a total loss in an accident, I suddenly needed to get another car. My experience was perfect at Werner. Not only did I get a lower price than I had expected, without having to ask or bargain back and forth, but the salesman gave me a loaner car until the perfect car for me could be brought to the lot. He took care of all insurance and tag transfers so that it was easy for me. I couldn't be happier with the experience. More

2016 Hyundai Veloster Pleasure buying another car from this dealership. No pressure and answered all my questions to my satisfaction I will continue buying from them and wo Pleasure buying another car from this dealership. No pressure and answered all my questions to my satisfaction I will continue buying from them and would tell all my friends to go there if they are looking to buy a new or used vehicle More

Great experience! My overall experience was great! The staff were super helpful in making sure everything was in place to pick up my vehicle! My daughter loves her new My overall experience was great! The staff were super helpful in making sure everything was in place to pick up my vehicle! My daughter loves her new car! More

I had a great experience. My salesman was friendly and worked well to get me a vehiicle. I had to wait for administrative work too long. I will return to my salesman if there e My salesman was friendly and worked well to get me a vehiicle. I had to wait for administrative work too long. I will return to my salesman if there ever is a need. More

Good experience Everything was done to make the car buying experience as painless as possible. All staff was personable but professional and will bend over backwards Everything was done to make the car buying experience as painless as possible. All staff was personable but professional and will bend over backwards to make sure you feel welcomed and at ease. More

Great experiment ence I went in knowing what I wanted and how much the deal should be. It was over in minutes. Great salesperson. No bs. I knew what I wants and got it I went in knowing what I wanted and how much the deal should be. It was over in minutes. Great salesperson. No bs. I knew what I wants and got it More

Michelle Blanton The salesman I had was not experienced. He did not seem to stay on track, and was not focused. I would call him and not get a timely return call. I The salesman I had was not experienced. He did not seem to stay on track, and was not focused. I would call him and not get a timely return call. I would say that he needs some sales training, but I received a call from him were he indicated he recently received a promotion to work in accessories. Everyone just seemed interested in selling me a car and getting me out the door. This really ticked me off. I will not buy another car from this dealership in Tallahassee. I expected much better treatment than I received, based on the fact that this is the 3rd car that I bought from this dealership. The purchase of 3 cars from this dealership equals roughly $60,000. I traded in 2 of those vehicles at the dealership and they would have made money from the resale of those cars as well so your looking at least another $30,000 earned. When I expressed my concerns about how things were being handled and let them know that this was the 3rd car that I had purchased from this dealership, they honestly did not seem to care at al in the least. I also had asked him about having some additional accessories installed on the vehicle at the price Hyundai was charging on the website and was informed that dealership could not do that because they buy cars with certain packages and it costs them extra money to add an accessory to the vehicle if doesn't already come on the car. I asked for a tow hitch to be placed on the Tuson at the price that Hyundai offered on it's website and was told that they could have it put on there but it would cost extra and they could not put it on for the cost that Hyundai advertised that accessory to be on it's web page. They did not honor Hyundai's prices for the car accessories. Also, I do not have good credit but my husband does. We asked them specifically not to shop the loan contract around to a bunch of different banks and lending institutions. We told them which banks that we had worked with in the past that had approved our past car loans and to send it to those banks only. They sent that loan contract everywhere. We got notices in the mail from types of different banks declining the loan for two weeks or more. One of the banks we told them to use was Hyundai and the loan was approved with them. There again, the dealership did what it wanted to do rather than listen to what we had to say. Another thing that really upset me about this purchase, is that the dealership knew that 2016 Hyundai Tuson has transmission problems and did not tell me anything about that at all. It was not until after I bought the vehicle, did I find out about this defect in this vehicle. I recently received a recall notice in the mail. If you have a vehicle that has a manufacturers defect and knows about that problem, I feel that it is underhanded to sale that vehicle to some one knowing there is a problem with it. I worked my deal out on the Tuson with Shakira Mosely over e-mail. She really worked hard with me on the vehicle, rebates, etc. I told them that I wanted the credit for the sale to go to Ms. Mosely and there again, I wasn't taken seriously. I very much doubt that she got the commission check on the sale of this vehicle, which she really deserved. Ms. Mosely would call me back timely and got me the answers that I needed. She deserved credit for the sale. More

Hyundai Survey Excellent service and very nice staff. Chris in sales, Marcus in service and Rod in detailing took very good care of me. I'm happy with my new car. I Excellent service and very nice staff. Chris in sales, Marcus in service and Rod in detailing took very good care of me. I'm happy with my new car. I will be returning to get my car serviced. More

Positive experience I would highly recommend this dealership. Brittany Savary was the salesperson I worked with and was very professional, friendly, and helpful. Everyon I would highly recommend this dealership. Brittany Savary was the salesperson I worked with and was very professional, friendly, and helpful. Everyone I worked with from the managers down to the service personnel treated me with respect. More

The Hyundai Difference I was referred to Werner Hyundai through a co-worker. I was given the utmost respect and quality treatment . This was the best car buying experience I I was referred to Werner Hyundai through a co-worker. I was given the utmost respect and quality treatment . This was the best car buying experience I have ever had. Please go and visit Werner Hyundai for optimal service and excellence in customer satisfaction. More