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Werner Hyundai

Tallahassee, FL

4.8
1,267 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Hyundai Tucson, Hyundai Elantra, Hyundai Accent, Hyundai Kona, Hyundai Santa Fe, Hyundai Sonata and Hyundai Palisade you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 5yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. With one of the largest Hyundai dealerships in the United States, Werner Hyundai strives to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-888-722-1559 for sales or 1-888-728-7869 for service. Or simply come see us in person at 252 Capital Cir SW. We look forward to seeing you soon!
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252 Capital Circle SW

Tallahassee, FL

32304

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Showing 1,267 reviews

August 28, 2021

I drive two hours to service my car at Werner and it’s worth every minute. Quick efficient and courteous service every time! Excellent customer service! Thank to Philip today for taking extra special care More

by Drp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Philip Holland
Aug 30, 2021 -

Werner Hyundai responded

Thank you for the great review, DRP! It's awesome to know Phillip provided a quick and speedy service for you during your visit. Your needs are important to us and it’s awesome to hear that our service team guided you in the right direction. We look forward to working with you again for any future wants and needs, Werner Hyundai is here to serve you!

August 27, 2021

I have always received top notch and informative service. Fast and friendly. Documentation is great and they always call up front to recommend additional work when needed. More

by Mike G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 30, 2021 -

Werner Hyundai responded

Thank you very much, Mike! We enjoy working hard to provide our customers with a five-star experience, exactly like the one you've experienced! All of us here at Werner Hyundai appreciate you and look forward to assisting you on your next visit!

August 23, 2021

The dealership has a very professional staff, clean facility, and quality service. The service was quick and attention to detail was very precise. My only concern is with courtesy car wash. More

by lkirkland1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Campo
Aug 25, 2021 -

Werner Hyundai responded

Thank you, lkirkland1! It’s great to hear that you had a memorable experience with us! Rest assured, that we will take your comments for further encouragement within the Werner Hyundai team. We hope you never hesitate to reach out should you be in need of future automotive assistance, our team would love to be of service! Have a wonderful day!

August 20, 2021

Great car buying experience. Clarence was very wonderful. He made my car buying experience easy. Thank you so much. Great job Clarence. Will recommend Hyundai. More

by Debbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Panopoulos, Tim Duke
Aug 25, 2021 -

Werner Hyundai responded

Thanks, Debbie, we appreciate the kind words! We care tremendously for our Werner Hyundai customers and it’s exciting to know this passion shines through Clarence and the team! Please feel free to visit us anytime!

August 18, 2021

My experience to say the least was a discerning one.I My experience to say the least was a discerning one. I purchased a 2021 Hyundai Elantra on March 20th with 0 miles or so they say at Werner Hyundai o More

by Mrs. O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike, Phillip & the big lady that issue loaner cars!
Aug 25, 2021 -

Werner Hyundai responded

Hello Mrs. O, customer satisfaction has always been our top priority and it’s disappointing to hear that you are feeling let down. Werner Hyundai is known for our exceptional attention to detail and customer service, and the behavior you’ve described does not align with our team's values. We will be taking your comments and sharing them within our team.

August 12, 2021

I think this Dealership has a very bad communications when ever a customer needs a service department response is very poorly always on phone hold listen to a computer service needs to do better More

by dexterwalker951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marcus,!!! Phil is a good guy thanks Mr phil
Aug 16, 2021 -

Werner Hyundai responded

Hello dexterwalker951, thank you for taking the time to give us your feedback. It is never our intention for a customer to leave our dealership feeling unhappy or unsatisfied. We take customer feedback very seriously and are discouraged to hear your visit was subpar from five stars.

August 11, 2021

Customer service was horrible. I dropped my car off over night to have my car serviced the next morning. You would think that some one would call you in the morning to let you know that they had your car. I More

by JM
Customer Service
Recommend Dealer
No
Employees Worked With
No one introduced themselves
Aug 16, 2021 -

Werner Hyundai responded

Thank you, JM, we take it very seriously when a customer is dissatisfied with their experience. We are known for our exceptional attention to detail and customer service, and find it discouraging to know you found our service subpar from five stars. It was never our intention for anyone’s time to be wasted. We hope you would consider visiting us in the future for any of your automotive needs and wants. Your feedback is respected and appreciated. Have a great day.

August 09, 2021

Excellent Service, very attentive to customers need. Friendly, patient and regularly offers refreshments for customers welcome home experience. I would recommend Michael Montenaro to my friends and fami More

by ljack02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Duke
Aug 10, 2021 -

Werner Hyundai responded

Great news! Reviews like yours inspire our Werner Hyundai team to continue going above and beyond for our customers and Michael is a wonderful person who exemplifies this quality to the fullest! Know that, whether it be for a car-buying or service experience, our team is always more than happy to assist you!

August 07, 2021

Tyler was totally awesome best salesman we have ever dealt with.very helpful. Love the vehicle we purchased. Finance dept was also great to deal with. Mr Roddenberry was very courteous and helpful. More

by Kathy32327
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Duke
Aug 09, 2021 -

Werner Hyundai responded

Hi Kathy32327, we’re really happy to hear about your positive experience with us! This makes Werner Hyundai stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and looks forward to assisting you in the future!

August 06, 2021

Excellent service always kind and friendly. I always have a good exp More

by cyntc52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Duke
Aug 06, 2021 -

Werner Hyundai responded

Hello cyntc52, we appreciate you for taking the time to write this review! Trust is vital to forming long-lasting customer relationships and it’s awesome to hear that our service team exceeded your expectations. Creating a smooth experience is our goal and we are happy to have provided you with all of your needs!

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