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Werner Hyundai

Tallahassee, FL

4.7
1,157 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Hyundai Tucson, Hyundai Elantra, Hyundai Accent, Hyundai Kona, Hyundai Santa Fe, Hyundai Sonata and Hyundai Palisade you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 5yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. With one of the largest Hyundai dealerships in the United States, Werner Hyundai strives to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-888-722-1559 for sales or 1-888-728-7869 for service. Or simply come see us in person at 252 Capital Cir SW. We look forward to seeing you soon!
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252 Capital Circle SW

Tallahassee, FL

32304

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Showing 1,157 reviews

February 24, 2022

Customer service was all around great!! I would recommend this dealership to others. Thanks a million for our purchase!! More

by viclourob69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay and Kyle did an outstanding job explaining everything to us. I would recommend them to others. Thanks
Feb 25, 2022 -

Werner Hyundai responded

Thank you for the great recommendation, viclourob69! It’s very uplifting to know that we’ve made a positive impact. It’s always been Werner Hyundai’s motto to go above and beyond, in order to provide the utmost customer satisfaction. Please don’t hesitate to reach out if you ever need automotive assistance in the future. Have an awesome day!

February 20, 2022

We had no intentions of buying a vehicle on the day we went to Werner Hyundai .We were just going to test drive a couple different vehicles,but I found the one that I wanted and they went out of their way More

by gator52759
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clarence Anderson jr
Feb 21, 2022 -

Werner Hyundai responded

That’s awesome, gator52759! We are very happy to hear you’ve had a positive experience with us! At Werner Hyundai we always want our customers to feel guided in the right direction and beyond satisfied with their purchases! We hope you would never hesitate to reach out should you be in need of future automotive assistance!

February 19, 2022

Great service and the coordinator was excellent. I would. Recommend to my friends and family More

by Ethelandbailey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Duke
Feb 21, 2022 -

Werner Hyundai responded

Hello Ethelandbailey! It’s great to see that your visit with us earned a five-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for nicer feedback and thank you for taking the time to share it!

February 15, 2022

Awesome great Helpful Nice Friendly Patient. Matter Relaxed fast timely hurry concern ready Dependent work More

by dwhite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Feb 15, 2022 -

Werner Hyundai responded

Thank you, dwhite! We are very grateful to receive your five-star review! What you've described is everything that Werner Hyundai stands for. Our staff enjoys creating a trustworthy atmosphere where our customers feel respected and guided in the right direction. Thank you for inspiring us all to continue going above and beyond! Have a wonderful day!

Feb 16, 2022 -

dwhite responded

Thanks

February 14, 2022

They are always very friendly and courteous. I really love the atmosphere and the excellent service I always get. I would recommend them to anyone. More

by gagirl05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Duke
Feb 14, 2022 -

Werner Hyundai responded

Wow! Thank you, gagirl05! Our team appreciates you taking the time to leave such an uplifting recommendation! Trust is a vital key to forming long-lasting relationships with our customers and we are happy our service team could be a prime example of that during your visit with us. We hope you would not hesitate to reach out, should you be in need of future automotive assistance!

February 11, 2022

Fast and amazing service, no matter the size of the issue! Thank you to everyone from check in to check out! More

by ascott8597
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Duke
Feb 11, 2022 -

Werner Hyundai responded

Hello ascott8597! It's awesome to hear we provided you with a successful, five-star worthy service experience! Our team enjoys going above and beyond to serve our customers and it's awesome to hear our hard work shines through to our guests. Please feel free to visit Werner Hyundai again for any automotive wants or needs you may have!

January 27, 2022

Our Tucson has been there for a month, awaiting warranty repairs. First week waiting on parts. I understand that. Then they say parts in, should be ready tomorrow. So far we’ve had almost three weeks of pro More

by billy_blackman
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Cris Herrmann
Jan 27, 2022 -

Werner Hyundai responded

billy_blackman, thank you very much for your honest feedback. It is never our intention to make anyone feel as if their time was wasted. Our service department has always been known to provide the utmost in customer satisfaction and we feel discouraged to hear that you are unsatisfied with your experience. Rest assured, that we will take your comments and share them within the Werner Hyundai team. We do feel it was a pleasure to work with you and all of us hope you will consider returning to us in the future. We'd be more than happy to help with any of your automotive wants and needs. Thank you.

Jan 27, 2022 -

billy_blackman responded

Never underestimate the power of a phone call to a customer.

January 27, 2022

I really loved Dave's professional and the entire process genuinely did not take as long as I thought it would. I love the team there! More

by Tee Show
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marion was great! Fast, efficient and loved her dry sense of humor.
Jan 28, 2022 -

Werner Hyundai responded

Thanks, Tee Show, we appreciate the kind words! We care tremendously for our Werner Hyundai customers and it’s exciting to know this passion shines through Dave and the team! Please feel free to visit us anytime!

January 25, 2022

Great customer service. My service representative today was awesome. I also saw the sales representative that sold me my car today and he was so kind and happy to see me. My service representative today ma More

by angelat58boothroad
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mily worked with me. I didn’t meet Tim. Please don’t give my compliments to someone I didn’t meet!, Tim Duke
Jan 25, 2022 -

angelat58boothroad responded

Same as above

Jan 25, 2022 -

angelat58boothroad responded

Same as above

Jan 25, 2022 -

Werner Hyundai responded

Wow, thank you, angelat58boothroad, for the five-star review! Our team is happy to hear about customer experiences because here at Werner Hyundai, we are always striving to provide the best service. Your feedback is definitely uplifting and we’re glad you obtained excellent assistance. All of us look forward to working with you again in the future!

January 18, 2022

Sales experience was great. But the service department sucks. Brought my 2021 kona in for oil change, also set up door ding and rim repair that I bought at time of purchase. Almost four months later? Di More

by mello312
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phil Holland service manager
Jan 25, 2022 -

Werner Hyundai responded

Hello mello312, on behalf of the whole team here at Werner Hyundai, we would like to offer our apologies for how your time with us went. Our top priority is always customer service and satisfaction, and not being able to accomplish that with you is unacceptable. Please message us your contact info so we are able to get in touch with you. We would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. We thank you for your feedback, and we hope to hear from you soon.

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