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Werner Hyundai

Tallahassee, FL

4.7
1,154 Reviews
Werner Auto Group understands that you have a choice when either shopping for a new or pre-owned vehicle or servicing your current vehicle. That is precisely why we always go above and beyond for our guests regardless of whether your shopping Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. It’s our sincere commitment to creating “The Best Guest Experience” that propels us to the forefront of the automotive industry. With our large selection of new vehicle models such as, the Hyundai Tucson, Hyundai Elantra, Hyundai Accent, Hyundai Kona, Hyundai Santa Fe, Hyundai Sonata and Hyundai Palisade you are certain to find a vehicle that fits your lifestyle! Join us on a professional and informative test drive and see why our new vehicles are defined by a stellar safety record, long-lasting dependability and unmatched quality and styling along with Werner’s complimentary 5yrs free maintenance. If you’re in search of a pre-owned vehicle, come take a look at our high quality pre-owned vehicles with our dealerships complementary 2yrs free maintenance and 10yr/100,000 mile powertrain warranty. *see dealer for details. With one of the largest Hyundai dealerships in the United States, Werner Hyundai strives to ensure that your vehicle maintains its original quality for as long as you own it. We welcome you to visit our amazing, state of the art service and parts centers for automotive maintenance, repairs and parts. Servicing Tallahassee, Crawfordville, Quincy FL, Bainbridge GA and Thomasville GA. you’ll always find peace of mind with our factory-trained technicians working on your new or pre-owned vehicle. It’s all part of Werner Auto Group’s commitment to providing “The Best Guest Experience.” If there is any way we can help improve your ownership experience, please give us call at 1-888-722-1559 for sales or 1-888-728-7869 for service. Or simply come see us in person at 252 Capital Cir SW. We look forward to seeing you soon!
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252 Capital Circle SW

Tallahassee, FL

32304

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Showing 1,154 reviews

August 26, 2024

Tre Preston is always my advisor, great and knowledgeable young guy. Takes care of me and my needs without any unnecessary issues. Thanks Werner and Thanks Tre! More

by heavenlyanha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tre Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Werner Hyundai responded

Thank you for your positive review! We are so glad that Tre provided you with A+ service and got your automotive needs taken care of. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 26, 2024

The dealership was welcoming even at the closing hours of the day. Ms. Alma Fajardo greeted me right at the door and provided excellent service. Answered my all questions. Let me test ride multiple cars. I w More

by S More
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colleen Harp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alma Fajardo
Aug 30, 2024 -

Werner Hyundai responded

Thank you for your positive review and recommendation! We are happy to hear that Alma and the team provided you with top-notch service throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

August 22, 2024

Update- Kyle the director reached out to me and though I was hesitant I did allow him and Werner to make things right. He did complete the recall that was needed on my vehicle via concierge service that was More

by michelle.thompson82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Morissette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Ancheta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tre Preston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2024 -

Werner Hyundai responded

Hi Michelle, Thank you for sharing your latest experience with us. Were delighted to hear that Kyle took care of recall for you. If you need anything else or have any other questions, please feel free to contact us. Thank you!

August 22, 2024

Tre’ Preston was very professional and courteous. Work was completed in a reasonable amount of time More

by pmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tre Preston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Werner Hyundai responded

pmb, Providing immaculate and quality service is so important to us here at Werner Hyundai and we are glad that Tre's efforts could meet your satisfaction! We are thrilled to know that he was very professional and courteous. We wish you safe travels until we meet again!

August 22, 2024

ZERO STARS! Being they used to be a Genesis dealer and the same employees do both brands, just wanted to leave this horrible review here too! Very unprofessional More

by Sadface
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcus Ancheta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tre Preston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2024 -

Werner Hyundai responded

Thank you for rating our dealership. We apologize for the lack of customer service you have received. Please contact us here at the dealership and ask for the Service Manager. Thank you!

August 06, 2024

Crystal was great made the service experience top notch as usual and would gladly request her services again. More

by cokerlendra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
Aug 06, 2024 -

Werner Hyundai responded

Cokerlendra, Thank you for leaving Crystal this fantastic review! We are glad to hear that Crystal took amazing care of you and your automotive needs. We are happy to know that she made you service experience top notch as usual. We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come.

August 02, 2024

Really appreciate the great service Charles Smith provided during my Service Appointment. He made me feel welcome and kept me updated on my Cars progress. He is a great asset to your team. More

by tmiller89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Smith
Aug 05, 2024 -

Werner Hyundai responded

Providing quality and efficient service is so important to us here at Werner Hyundai and we are glad that Charles's efforts could meet your satisfaction! We are thrilled to know that he made you feel welcome and kept you updated on your vehicle. We wish you safe travels until we meet again!

July 31, 2024

RUN DON'T WALK! !! Car brought in and remained there for over 2 months. The part was back ordered, (after their so called warranty was denied). $1100 for a starter c More

by Wakullahomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles
July 30, 2024

Muy complacido con el trabajo del sr michel oquendo seré un miembro más da la familia de hunday More

by Ernesto
Recommend Dealer
Yes
Employees Worked With
Michel oquendo
Jul 31, 2024 -

Werner Hyundai responded

Ernesto, ¡Estamos agradecidos por dejarle a Michael esta impresionante reseña! Nos sentimos honrados de haber tenido la oportunidad de trabajar con usted y nos alegra que Michael pueda brindarle un servicio de 5 estrellas. Nos alegra saber que está muy satisfecho con él. Esperamos tener la oportunidad de trabajar con usted nuevamente en el futuro. ¡Le felicitamos calurosamente por su nuevo vehículo, en nombre de todo el equipo de Werner Hyundai!

July 30, 2024

You all are Graciously welcome for Helping me & Thank all your Efforts. To the Salesman Jernir Etienne, Charles Smith Service, Managers, Financing & all depts. that had a part. More

by glrobins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jernir Etienne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Smith
Jul 31, 2024 -

Werner Hyundai responded

glrobins, Thank you for leaving Jernir and Charles this terrific review! We are so appreciative of the opportunity to work with you and we are glad that they could provide you with stellar service. We are happy to know that they were helpful. Please do not hesitate to let us know how we may be of further service to you. Congrats on your new vehicle- behalf of the entire Werner Hyundai team!