Back

Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,176 Reviews

1,176 Reviews of Wellesley Volkswagen - Service Center

Sort by
September 30, 2024

My car was serviced on time and ready earlier than predicted. No wait at reception or pickup. More

by joe.cocuzzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

I appreciated that even though the technicians couldn’t reproduce the shuffling noise we reported, they conducted a thorough check-up to ensure safety. It turns out that whatever manipulation was done has More

by TECNOPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The (new) person at check-out was great
September 27, 2024

There is a reason I drive 60 miles to this dealership to have my VW serviced! Always welcomed with a smile and an exceptional attitude and leave knowing my car was in great hands. More

by jennifer.i.wenzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Always wonderful service at Wellesley VW. Alicia always listens to my needs and make sure they are addressed. More

by jamie_l_cook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreas Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meghan Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Rowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Coe
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

First time customer at Wellesley Volkswagen. Really impressed with their service department. Alisha and the rest of the team went above and beyond in helping me sort a difficult warranty claim. More

by M. Bar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Great service and team That's why we come for repeat service again Thank you for your efforts More

by JAMESPAGOUNES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Excellent customer service. Helped arrange shuttle and kept me in the loop on timings. Would highly recommend! More

by azeem_qadir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Great experience making appointments, getting guidance on best recommendations for best service. Timely execution of service with great results. More

by JPREGO31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Wellesley VW service is consistently excellent! I've been a customer now for over 10 years and can't recommend them enough! More

by Needham Passat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

I was promptly accepted to check for oil leaks. I was in and out in 2 hours. More

by nitsanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
4.0
This rating includes all reviews, with more weight given to recent reviews.
...
7
...