Wellesley Volkswagen - Service Center

Outstanding customer service! Alisha was pleasant and assisted me with all the attention and care🙏🏾 Alisha was pleasant and assisted me with all the attention and care🙏🏾 More

Quickly assessed the issue with my tire and they were able to fix it on the spot! able to fix it on the spot! More

Always great! I recently moved here, so these guys don't have my full history, but Drew went out of the way to look up my CarFax report so they didn't do any unnec I recently moved here, so these guys don't have my full history, but Drew went out of the way to look up my CarFax report so they didn't do any unnecessary work. Everyone is always pleasant to work with. Excellent dealership! More

Karl, Tom and Drew were fantastic and relentless in addressing in a rather challenging issue with my car. They went above and beyond to bat for me as a customer with VW. I was kept informed on the st addressing in a rather challenging issue with my car. They went above and beyond to bat for me as a customer with VW. I was kept informed on the status of repairs. Overall, very impressed with the quality of work, level of detail and excellent customer service I was afforded. More

Drew is awesome, incredibly knowledgable, friendly and easy to talk too. He goes out of is way to help and answer any questions. easy to talk too. He goes out of is way to help and answer any questions. More

Drew was in contact with me every step, friendly and professional. Mike and Tom as well. Great job. Parts put aside prior to service visit which was crucial since I was coming from the Vineyard. Than professional. Mike and Tom as well. Great job. Parts put aside prior to service visit which was crucial since I was coming from the Vineyard. Thank you. More

It is always a pleasure to deal with Drew, Heather and the rest of the crew. They are as accommodating as can be and always take the time to explain with out being belittling. It is why i recommend them t the rest of the crew. They are as accommodating as can be and always take the time to explain with out being belittling. It is why i recommend them to everyone I meet who owns a VW More

Always courteous and prompt and very much keep you in the loop. Dealership is very clean and they always take the time to explain any issues. loop. Dealership is very clean and they always take the time to explain any issues. More

Mike was excellent at getting my car in for a service at a very busy time and Drew’s communication was outstanding. a very busy time and Drew’s communication was outstanding. More

Scheduled 40k service , which I had forgotten was not included in my service agreement, and a tire replacement for 4 and possibly all 4 tires. Scheduled the appointment for a Saturday morning. I was told included in my service agreement, and a tire replacement for 4 and possibly all 4 tires. Scheduled the appointment for a Saturday morning. I was told the tires were in stock and confirmed so prior to the appointment . Arrived and Drew was awesome. Tires were not in stock so I opted to do just the service. Cost was high. Drew kindly called to let us know that the tire devices came so we just changed the one tire we had to repair. He did what he could to discount the price for everything. Opted not to to the other three tires or brakes because of price. More