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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,267 Reviews

1,267 Reviews of Wellesley Volkswagen - Service Center

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February 03, 2025

Trustworthy! Enjoyed the visit and felt taken care of the entire time. Nice waiting area too. More

by ctmaalouf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

Since choosing VW Wellesley has been the best decision I've ever made. They have a great team with excellent representatives who have the best people skills. Plus their waiting are is always clean. More

by GEM_1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2025

I had a pleasant experience, overall. Easy drop off and pick up, and helpful customer service. More

by SHBOCK.kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 More

by SMAC2718
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2025

The lady who checked me in was great and friendly. I mentioned that the key also needed a battery replacing and was told this would be arranged. Collected the car, the recall seems to have been fixed. More

by LHG
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2025

Everyone I spoke with was professional and kind. My car was completed in a reasonable amount of time as well. More

by mj.hoffend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2025

Car was serviced (recall airbag) and done in a timely manner. Staff was professional/friendly and provided transportation to/from my office. Outstanding service! More

by na
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 18, 2025

From customer service to courtesy ride given me a very good experience. Thank you so much. More

by alfredngan
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2025

It cost nearly $25 to replace the battery in my key. Shouldn't be that expensive. More

by cjwilliamsii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Wellesley Volkswagan always goes above and beyond to make their customers happy. Always have a great experience there. More

by DAVIDBROWNE27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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