Wellesley Volkswagen - Service Center

Conveniently located and well staffed. Appreciated Drew's proactivity, competence, and energetic customer interface with me. Appreciated Drew's proactivity, competence, and energetic customer interface with me. More

Great first experience with service at Wellesley VW for my new ID Buzz! Great communication and they took excellent care of the car! my new ID Buzz! Great communication and they took excellent care of the car! More

I went to Wellesley Volkswagen, for the first time, to have some concerns addressed on my 2020 Golf. What a great experience! My service advisor, Drew Ricci, was extremely kind, knowledgeable and honest. have some concerns addressed on my 2020 Golf. What a great experience! My service advisor, Drew Ricci, was extremely kind, knowledgeable and honest. He listened to my concerns and made sure they were addressed, keeping me informed of the cost, as well as how long the repairs would take. He wasn't pushy at all, which I truly appreciated. When I got home, I told my husband that we'll have to buy our next vehicle at Wellesley Volkswagen. We are definitely new customers! We'll be back! More

Easy to schedule, service agent was timely in updates. Process was easy and Karl was great! Process was easy and Karl was great! More

The whole experience was made easy by the staff of Wellesley VW. I could not be more satisfied. Wellesley VW. I could not be more satisfied. More

Karl did a great job getting me checked in, arranging for me to get a ride home, and keeping me update on the progress of the job. me to get a ride home, and keeping me update on the progress of the job. More

Service done on time and customer service was very helpful. Highly recommend this dealership and service department. helpful. Highly recommend this dealership and service department. More

Great service with Drew and team end to end with replacing windshield recently- thank you replacing windshield recently- thank you More

Without a doubt one of the most professional automotive operations I’ve ever experienced. Helpful, courteous, and knowledgeable. Ride service also excellent. operations I’ve ever experienced. Helpful, courteous, and knowledgeable. Ride service also excellent. More

This VW dealership and more specifically, the service department is the ONLY dealership i trust. They have ALWAYS identified the issue, pointed out other areas of concern or suggestions and work with m department is the ONLY dealership i trust. They have ALWAYS identified the issue, pointed out other areas of concern or suggestions and work with me to most effectively resolve the issue. Experience, expertise, and client centric sensitivity make this the best service department hands down. More