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Wellesley Volkswagen - Service Center

Wellesley, MA

4.8
1,243 Reviews

1,243 Reviews of Wellesley Volkswagen - Service Center

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December 23, 2024

Great Service Karl the service advisor was very helpful I had my wife vehicle in for the 10,000-mile service and the service team did a great job Karl made sure received the vehicle nice and clean Thank y More

by FRANK.MERCURIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2024

They worked hard to replace the broken seatbelt and vacuumed and wash my car as well. I am very happy about their service! More

by DEERALI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Great experience with my 20,000-mile service! The team was professional and efficient, and they made the process hassle-free. Everything was covered under VW's maintenance plan, and they still pr More

by Andrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Very helpful and curtious. Timely handling and communication. Will return for the next maintenance. Thanks ! More

by Rinat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Always very responsive, flexible and respectful. Pleasant to work with. My go to for regular service. More

by m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

My favorite VW dealer in greater Boston. Their service department has provided superb diagnostics and maintenance for my vehicles. Satisfied customer. More

by D$
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather
December 16, 2024

Karl was informative, responsive, and got me in and out quickly. Happy to continue getting my car serviced at this dealer! More

by TAYOII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Easy check in, good communication on progress, provided a ride home for free; team was very pleasant overall More

by evidaler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisha Schofield
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Drew in the service department at Wellesley VW was easy to work with and communicated what work was needed and the time it would take quickly and clearly. More

by ericwvarela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Ricci
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

The service was great. They told me exactly what was going to be done,why, and the cost. I was in and out right on time. More

by DJACKSON23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karl Christ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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