Wellesley Volkswagen - Service Center

Well done under difficult circumstances The car had to be towed in and the instructions and guidance were good. Then approval had to be obtained from the warrantee company. All phases were The car had to be towed in and the instructions and guidance were good. Then approval had to be obtained from the warrantee company. All phases were done professionally. More

Love the personalized touch!! I really appreciate being informed of adding additional services and why especially being a woman. Everyone made me feel welcome and went out of their way! informed of adding additional services and why especially being a woman. Everyone made me feel welcome and went out of their way! More

It was a pleasure having Drew taking care of my car. He was very professional, knowledgeable and very kind. Thank you Drew for your assistance! was very professional, knowledgeable and very kind. Thank you Drew for your assistance! More

Issues were addressed in a timely manner as of do one correctly. Drew Ricci was pleasant and helpful. I am always satisfied with the work done. at VW Wellesley. correctly. Drew Ricci was pleasant and helpful. I am always satisfied with the work done. at VW Wellesley. More

Sunroof leak and wiper repair I was so happy to get a same-day appointment when I called at 10:00 A.M. The reason I called was that I needed a new left windshield wiper and the sun I was so happy to get a same-day appointment when I called at 10:00 A.M. The reason I called was that I needed a new left windshield wiper and the sunroof was leaking. Wellesley VW took me at 1:00. I was very pleased. They even washed my car for me. More

Great experience overall. Easy drop off and pick up. Good communicaton.. Very happy to get inspection done at same time.Very helpful people are a real plus. communicaton.. Very happy to get inspection done at same time.Very helpful people are a real plus. More

The regular service and service reps went off well as usual. All very professional. The service tech, however, recommended a $760 repair that, when checked by my local service guy, was unnecessary at t usual. All very professional. The service tech, however, recommended a $760 repair that, when checked by my local service guy, was unnecessary at this time. More

Great service and waiting room amenities. Would have liked a bit better vacuum but hey, the wait was shorter than expected for the work. Thanks! liked a bit better vacuum but hey, the wait was shorter than expected for the work. Thanks! More

I count on the service department at Wellesley VW with Michael Kandalaft and have always been happy with the results of the work. I have been going for at least 10 years and will continue . I just bought Michael Kandalaft and have always been happy with the results of the work. I have been going for at least 10 years and will continue . I just bought a 2013 Passat from another dealer (not a VW dealer and will always bring it to Wellesley for service More

The actual service for the vehicle was great. However I wish the website accurately reflected the shuttle availability. Why let me indicate I will use the shuttle service when I book my appointment if ther wish the website accurately reflected the shuttle availability. Why let me indicate I will use the shuttle service when I book my appointment if there is no shuttle is available on that day (weekend)? I’ve also previously noted that the shuttle availability is incorrect on the site for weekdays, since it states that the shuttle is available until 11am and then again at 3:30pm. In reality the shuttle is available until 1:30pm. (And maybe not again later?) More