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Wellesley Toyota
Wellesley, MA
1,945 Reviews
As a family owned and operated dealership since 1989, we treat our customers the same way we'd want to be treated. Our product experts help you find the right vehicle for you and your family. No pressure. No hard-sell. Just friendly, supportive and knowledgeable staff to help you through your entire decision making process. It's the dealership experience you've always wanted.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,945 reviews
September 30, 2022
Great customer service and they aim to please! ! Will definitely go back again , Marcus De Oliveira is great!!! ! Will definitely go back again , Marcus De Oliveira is great!!! More
by elizabethpowers2323
September 30, 2022
John was very helpful and accommodating. I will be back for my next vehicle thanks to him I will be back for my next vehicle thanks to him More
by Laurenjanellthompson
Employees Worked With
September 30, 2022
Marcus was a delight to work with. I came in not knowing what I was looking for, after talking to him for 20 minutes he had me in the right vehicle that met all my needs…including budg I came in not knowing what I was looking for, after talking to him for 20 minutes he had me in the right vehicle that met all my needs…including budget. I recommend all who are seeking their next cars to go to Marcus Mason at Wellesley Toyota. You won’t find a better Salesman or dealership. More
by GetTwoBirdsStoned KnowWhatImSayin?
September 21, 2022
Mark Welcome helped us with our purchase of a 2017 CRV. He was knowledgeable, answered all of our questions, and made it super easy. He was knowledgeable, answered all of our questions, and made it super easy. More
by NL
Employees Worked With
September 19, 2022
This is the 2nd vehicle I’ve bought at Wellesley Toyota, honest and upfront dealer, my sales person Mark Welcome was great to deal with and answered all questions quickly. I’m ready to buy a 3rd when invent honest and upfront dealer, my sales person Mark Welcome was great to deal with and answered all questions quickly. I’m ready to buy a 3rd when inventory gets better. Thank you More
by mtndogdev
Employees Worked With
September 15, 2022
The sales and service staff are all helpful and friendly. I have bought at least 10 cars from them over the decades and have used their service department dozens of times. I have only been disappointed in on I have bought at least 10 cars from them over the decades and have used their service department dozens of times. I have only been disappointed in one person. I emailed the dealership several times, and each time all Chelsie Alvarez did was to tell me that the car I was interested in wasn't available. She did not point me to a car that was available or direct me to someone on the sales team who could help me. I finally called the dealership and spoke to Brad. When I explained my situation--that my car had been totaled and I had no other car--he went out of his way to try to find me a car. He then put me in touch with Marcus DeOliveira, who was extremely helpful and found me a car that was exactly what I wanted. He even drove my car to me on his day off so that I would not have to be car-less for one more day! I am giving Customer Service 5 stars in spite of Chelsie Alvarez, not because of her. Everyone except Chelsie went out of their way to help me. More
by dstone73
September 08, 2022
This dealership one of the best in Massachusetts, always says that to my all friends says that to my all friends More
by Ashraf
September 01, 2022
Had a great experience buying my Venza this Spring. Mark was also great about following up. Mark was also great about following up. More
by Alexjmacr
Employees Worked With
August 31, 2022
Pressure-free and straight forward buying experience with my Rav4 Prime. It did require patience with Toyota allocation / supply chain problems. Mark kept me updated and his delivery time estimate was accu my Rav4 Prime. It did require patience with Toyota allocation / supply chain problems. Mark kept me updated and his delivery time estimate was accurate. Dealership's pricing policy is fair. This place definitely has my preference for future business over another much-closer Toyota dealership. More
by min83h
Employees Worked With
