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Wellesley Toyota

Wellesley, MA

4.9
1,943 Reviews
As a family owned and operated dealership since 1989, we treat our customers the same way we'd want to be treated. Our product experts help you find the right vehicle for you and your family. No pressure. No hard-sell. Just friendly, supportive and knowledgeable staff to help you through your entire decision making process. It's the dealership experience you've always wanted.
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234 Worcester Street

Wellesley, MA

02481

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Showing 1,943 reviews

November 27, 2024

John made the entire process smooth and seamless. I had a number in mind going in for the out the door price and he was able to get me to that number while also being upfront of all the additional fe More

by Ameliecrowe21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Wellesley Toyota responded

Amelie, Thank you for sharing your experience with us! We're happy to hear it went well working with John and truly appreciate your feedback. Shaun Fisher General Manager

November 25, 2024

This is my 2nd Highlander purchase from Wellesley Toyota and I will continue to go back. Mark Welcome in particular was extremely helpful, honest and friendly throughout the process. I would happily buy m More

by Meghan L Davidson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Wellesley Toyota responded

Meghan, thank you so much for choosing Wellesley Toyota! We hope you enjoy your new Highlander, and please let us know if we can be of any more assistance. Shaun Fisher General Manager

November 22, 2024

Mark was very friendly, knowledgeable, and friendly… he was very responsive to my questions even after I drove the car off the lot! You’d be very lucky to have him as your salesperson More

by Nancyie99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2024 -

Wellesley Toyota responded

Here at Wellesley Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Mark, and it was a pleasure having you at the dealership. We appreciate your review! Shaun Fisher General Manager

November 19, 2024

Mark was extremely helpful and knowledgeable through the entire process. It was a straightforward and stress free experience. I would highly recommend them to anyone shopping for a new car! More

by kramirez0924
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2024 -

Wellesley Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Shaun Fisher General Manager

November 12, 2024

We received a quote from this dealer through consumer reports. We had some difficulty finding the RAV4 prime hybrid as it is obviously a popular car. Our sales person John Imparato, was super helpful and More

by Momo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Van Allen
Nov 13, 2024 -

Wellesley Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with John and our team, and we look forward to working with you again. Shaun Fisher General Manager

November 12, 2024

I have been working with Wellesley Toyota since 1993 and have always had a great experience, whether in the showroom or service center, I have been treated with courtesy and respect. No high-pressure sales More

by Jonk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Wellesley Toyota responded

Thank you for choosing Wellesley Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Shaun Fisher General Manager

November 03, 2024

Mark Welcome was great to work with when we purchased our vehicle. He was professional, knowledgeable, and kind. We would absolutely recommended him. Thanks Mark! You’re the best! More

by Robert
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Wellesley Toyota responded

Here at Wellesley Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Robert, and it was a pleasure having you at the dealership. We appreciate your review! Shaun Fisher General Manager

October 31, 2024

Excellent sales support from John I even when I just need service he helps me More

by Loril
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Wellesley Toyota responded

Loril, It's fantastic to hear that John provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Wellesley Toyota! Shaun Fisher General Manager

October 31, 2024

Very easy experience, great communication. Marcus was very helpful without being pushy. Had all the information I needed for a painless process. More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus DeOliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Wellesley Toyota responded

Jay, Thank you so much for your kind words for Marcus, and for taking the time to leave us this wonderful feedback! Shaun Fisher General Manager

October 31, 2024

I always talk to John with any of my car needs. He is knowledgeable and very easy to work with. More

by Brian Keats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Wellesley Toyota responded

Brian, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you again for choosing Wellesley Toyota. We look forward to having you as one of our valued customers for many more years to come! Shaun Fisher General Manager

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