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Wellesley Toyota

Wellesley, MA

4.9
1,945 Reviews
As a family owned and operated dealership since 1989, we treat our customers the same way we'd want to be treated. Our product experts help you find the right vehicle for you and your family. No pressure. No hard-sell. Just friendly, supportive and knowledgeable staff to help you through your entire decision making process. It's the dealership experience you've always wanted.
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234 Worcester Street

Wellesley, MA

02481

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Showing 1,945 reviews

February 19, 2023

Mark made the car buying process as seamless as possible. Wants to best for his customers. More

by KURT F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Wellesley Toyota responded

Thanks for your feedback on your recent visit to Wellesley Toyota. It's great to hear that Mark was able to assist you and that you had such a positive experience. We hope you enjoy your new vehicle! Shaun Fisher General Manager

February 17, 2023

Everyone on this site seems to be saying the same thing: Mark Welcome is an excellent dealer and a pleasure to work with. Wellesley Toyota was also really great in not badgering me about getting a warrantee More

by Fishmael
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Wellesley Toyota responded

It's fantastic to hear that Mark provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Wellesley Toyota! Shaun Fisher General Manager

February 15, 2023

John made my truck buying experience simple and easy. When he learned I might not be able to get myself to the dealership to pick up my vehicle, he delivered it to my house personally; what amazing serv More

by tdmaher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2023 -

Wellesley Toyota responded

We are very happy to hear that John provided you with such a positive experience! Congratulations on your new truck! We sincerely value your business and look forward to your next visit. Shaun Fisher General Manager

February 06, 2023

The guy John was wonderful he gave my mouth for my car and he drove it to my house and God bless some nice guy he did a wonderful job I recommend this guy to anyone and if I use a new wheel More

by elcidsilva1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2023 -

Wellesley Toyota responded

Thanks for sharing your thoughts about your experience with John and our team Wellesley Toyota. We appreciate your business and hope to see you again soon! Shaun Fisher General Manager

January 31, 2023

WELLESLEY TOYOTA IS THE BEST! So glad I decided to purchase here. Mark is easy to talk to, informative, and makes you feel like all the other dealers have it wrong. Excellent work More

by sdw091067
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Wellesley Toyota responded

We are very happy to hear that Mark provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Shaun Fisher General Manager

January 31, 2023

Great to work with! Mark Welcome went above and beyond to make our experience great. More

by AES
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Wellesley Toyota responded

Thank you for your very kind review. Mark and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Wellesley Toyota. Shaun Fisher General Manager

January 30, 2023

Thank you Alens and David for making our first Toyota purchase such a wonderful experience. We love our new RAV4 and look forward to coming back for service. More

by k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alens Constant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Van Allen
Jan 31, 2023 -

Wellesley Toyota responded

Thanks for your feedback on your recent visit to Wellesley Toyota. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Shaun Fisher General Manager

January 28, 2023

I want to thank Mark for making my purchasing at Wellesley Toyota a very pleasant experience. Mark was patient, kind and very helpful. He went through every detail with me in the process and went More

by yb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Wellesley Toyota responded

Thanks for sharing your thoughts about your experience with Wellesley Toyota. We appreciate your business and hope to see you again soon! Shaun Fisher General Manager

January 28, 2023

I recently bought a Tacoma from Wellesley Toyota. Mark Welcome from Sales made it extremely easy and was very personable and relaxed. Matt from Finance was great as well, and the service department h More

by JWBlash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Wellesley Toyota responded

Here at Wellesley Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Mark, and it was a pleasure having you at the dealership. We appreciate your review! Shaun Fisher General Manager

January 20, 2023

If you call for used vehicle you find on the internet they will tell you it is sold. It happened several times. I’m thinking they bait and switch . I checked today and the vehicle is still on their websi More

by Jay777
Recommend Dealer
No
Employees Worked With
Used Sales
Jan 25, 2023 -

Wellesley Toyota responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Shaun Fisher General Manager

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