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Wellesley Toyota

Wellesley, MA

4.9
1,945 Reviews
As a family owned and operated dealership since 1989, we treat our customers the same way we'd want to be treated. Our product experts help you find the right vehicle for you and your family. No pressure. No hard-sell. Just friendly, supportive and knowledgeable staff to help you through your entire decision making process. It's the dealership experience you've always wanted.
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234 Worcester Street

Wellesley, MA

02481

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Showing 1,945 reviews

February 21, 2023

Mark was extremely helpful, great communication and great professionalism! Overall wonderful to work with when getting this new RAV4. More

by cwillauer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Wellesley Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new RAV4. We truly appreciate your feedback! Shaun Fisher General Manager

February 21, 2023

I have worked with Wellesley Toyota for almost 20 years. They are my go-to dealer! Fair, no-pressure way to purchase a new or used car. We used Mark Welcome in our last transaction. Mark was friendly, More

by Multi-Car Family
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Wellesley Toyota responded

Here at Wellesley Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Shaun Fisher General Manager

February 21, 2023

A small, courteous, hometown dealership. I always recommend it to my family and friends when they are in the market! More

by Ap96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

Wellesley Toyota responded

Thanks for sharing about your experience with Wellesley Toyota. We appreciate your business and hope to see you again soon! Shaun Fisher General Manager

February 20, 2023

Mark was great to work with - he's professional, not pushy and listened to us throughout the car buying process. Great experience and he was always there to talk to us. He's so calm and supportive and More

by ron villanova
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Wellesley Toyota responded

Thank you, Ron! It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Wellesley Toyota! Shaun Fisher General Manager

February 20, 2023

I mistakenly changed a setting on the screen and couldn't get back to the original. I also needed some assistance in getting comfortable with CarPlay uses. Andrew Lee, my sales employee contact, gave me a More

by lindaheffner37
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Wellesley Toyota responded

Thanks, Linda, for sharing about your experience with Wellesley Toyota. We appreciate your business and hope to see you again soon! Shaun Fisher General Manager

February 19, 2023

Great experience working with Mark. Made everything super easy and smooth. Found me exactly what I wanted and would definitely recommend him! More

by mmelanson_bc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Wellesley Toyota responded

It's great to hear that Mark was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Wellesley Toyota! Shaun Fisher General Manager

February 19, 2023

Mark could not have been more helpful. He was informed and realistic about our wants and expectations. He was also very kind and supportive during the very long wait for our car. He also w More

by shs0827
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Wellesley Toyota responded

We are very happy to hear that Mark provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Shaun Fisher General Manager

February 19, 2023

Mark was very helpful in getting us the car we needed. From model to the color he found the car for us. More

by joel.covitz
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Wellesley Toyota responded

Thank you, Joel. It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Wellesley Toyota! Shaun Fisher General Manager

February 19, 2023

Professional and courteous. Mark was very patient and helpful...I found my dream car within my budget and with no hassles. Love this dealership! More

by christine.west103
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Wellesley Toyota responded

Christine, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Mark and our team here at Wellesley Toyota are glad to have you as a customer. Shaun Fisher General Manager

February 19, 2023

Mark and the Wellesley Toyota team not only met, but exceeded my expectations of having a top-notch car buying experience. It was stress-free, transparent and the delivery of quality service by Mark was More

by Ray L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Wellesley Toyota responded

Thank you so much for your kind words, Ray, and for taking the time to leave us this wonderful feedback. It's great to hear that Mark provided you with such excellent customer service! Please don't hesitate to reach out if we can be of any further assistance. Shaun Fisher General Manager

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