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Wellesley Toyota

Wellesley, MA

4.9
1,944 Reviews
As a family owned and operated dealership since 1989, we treat our customers the same way we'd want to be treated. Our product experts help you find the right vehicle for you and your family. No pressure. No hard-sell. Just friendly, supportive and knowledgeable staff to help you through your entire decision making process. It's the dealership experience you've always wanted.
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234 Worcester Street

Wellesley, MA

02481

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Showing 1,944 reviews

June 26, 2023

Had a great experience at this dealership. I have leased a few cars over the years with them and every time they made it super easy. More

by JElliott
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Wellesley Toyota responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Wellesley Toyota! Shaun Fisher General Manager

June 26, 2023

Mark was incredibly helpful and knowledgeable during my search. He helped me find exactly what I was looking for! More

by Bgm16
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2023 -

Wellesley Toyota responded

It's great to hear that Mark was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Wellesley Toyota! Shaun Fisher General Manager

June 25, 2023

It was a pleasure working with Mark. He was courteous, responsive and knowledgeable. Thank you! More

by Camry Buyer
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Wellesley Toyota responded

It's great to hear that Mark was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Wellesley Toyota! Shaun Fisher General Manager

June 24, 2023

Price gouging well above MSRP. Refuses to make a deal happen. Called a few times to try and get them to reconsider with no luck. More

by JD
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
N/A
Jun 29, 2023 -

Wellesley Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Shaun Fisher General Manager

June 13, 2023

Marcus was very knowledgeable and always available to answer questions through the whole sales process. There was no stress involved! I love my new RAV4! More

by AMG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Wellesley Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Marcus and our team, and we look forward to working with you again. Shaun Fisher General Manager

June 10, 2023

Marcus Mason did an outstanding job of guiding and assisting me in the purchase of my new Toyota. His courtesy, patience and expertise are greatly appreciated. More

by clrobinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

Wellesley Toyota responded

Thanks for sharing about your experience with Wellesley Toyota. We appreciate your business and hope to see you again soon! Shaun Fisher General Manager

June 07, 2023

Marcus Mason was extremely helpful, professional, and made the process easy and painless. Could not have asked to work with a better sales associate. I highly recommend working with him and LOVE my new c More

by evanv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Wellesley Toyota responded

Thanks for your feedback on your recent visit to Wellesley Toyota. It's great to hear that Marcus was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Shaun Fisher General Manager

June 03, 2023

Love my new Highlander XSE ! The buying process was smooth and pressure free. Nathan the salesman was extremely helpful and thorough, his professionalism made my car buying exper More

by dannyt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2023 -

Wellesley Toyota responded

Danny, Thank you so much for choosing Wellesley Toyota! Congrats on your new Highlander XSE, and let us Nathan know if we can be of any more assistance! Shaun Fisher General Manager

June 01, 2023

Víctor Olivares was extremely helpful and professional. He helped me understand what I was looking for definitely will be back More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Wellesley Toyota responded

Thanks for sharing your thoughts about your experience with Wellesley Toyota. We appreciate your business and hope to see you again soon! Shaun Fisher General Manager

June 01, 2023

They do a nice job at Wellesley Toyota. Nice group of employees. Needless to say, they reflect the clients they serve in that area. It's always pleasant in there, relaxed, not like you'd ge More

by Mort Wiseman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Wellesley Toyota responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Mort, and we thank you for choosing Wellesley Toyota! Shaun Fisher General Manager

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