Wellesley Toyota

Wellesley Toyota had been recommended to me by at least two close friends. And I'm so glad I listened to them! Mark was friendly, courteous, answered all my serious and goofy questions. I never felt pre two close friends. And I'm so glad I listened to them! Mark was friendly, courteous, answered all my serious and goofy questions. I never felt pressured, he filled me in on all my options and helped keep me calmer during our wait for my new car and all the processes that had to be taken care of. When I went to pick up my car, he walked me through much of the new fangled apps and applications that my former 12 year old car never had! And has graciously reminded me that I can contact him or anyone at their office with questions! What a great way to start a new car relationship! More

Very professional and honest . Overall positive experience buying a new. Would not hesitate to buy my next car with Mark. Overall positive experience buying a new. Would not hesitate to buy my next car with Mark. More

Mark is the best and does an incredible job! He is hard working, knowledgeable, professional, conscientious, honest, and will go out of his way to help in any way he can. Second purchase with M He is hard working, knowledgeable, professional, conscientious, honest, and will go out of his way to help in any way he can. Second purchase with Mark. He is our go to person, and will be for future purchases. Could not be happier, both with Mark and Wellesley Toyota. More

Great experience with Mark. Answered all questions, no surprises, no pressure. Easy transaction. Would recommend. Answered all questions, no surprises, no pressure. Easy transaction. Would recommend. More

Mark is an awesome representative! He is not only courteous and kind, but also super knowledgeable and proactive about providing answers to our potential questions. He is not only courteous and kind, but also super knowledgeable and proactive about providing answers to our potential questions. More

Best experience at a car dealership I have ever had. Mark is knowledgeable, straight-shooter, patient, not pushy. The best kind of salespeople help you meet a need (not try to sell a car)—and this is wh Mark is knowledgeable, straight-shooter, patient, not pushy. The best kind of salespeople help you meet a need (not try to sell a car)—and this is what Mark does. If I always had this kind of experience I might buy cars more often. More

Wellesley Toyota is a stand up dealership. They are very welcoming, low pressure, full service dealership. The atmosphere is relax and is easy to find help. They are very welcoming, low pressure, full service dealership. The atmosphere is relax and is easy to find help. More

This is our second car purchased from Wellesley Toyota and they are the best. John Imparato provides a great customer experience as he is friendly, comprehensive and responsive. The service department a and they are the best. John Imparato provides a great customer experience as he is friendly, comprehensive and responsive. The service department at Wellesley Toyota is also the best. You will be happy with your Toyota purchase during the sales process and after you own it. More

Absolutely horrible experience. To begin with, they lied about car condition. Just after delivery I found horrible scratches on the inside. And that was brand new vehicle with 6 mil To begin with, they lied about car condition. Just after delivery I found horrible scratches on the inside. And that was brand new vehicle with 6 miles on it. When contacted, I was told oh well, papers signed, nothing we can do. You own it now. I have prepaid service contract. When time and milage came, I asked if transmission service was included. I was told no and that it is not required until 90k. That came from service manager, I think his name is Sean. And then, few months later I asked about it again and was told by the same person that transmission service is required at 60k(!!!). I got upset and when mentioned that Sean himself told me it was 90k, Sean turns around and says - I would never say that. They lie to you looking you in the eyes. After that there was an argument about replacing fluids. Toyota said they cover it in their contract. Dealership said they do not. And there were few more incidents. I had to take business else where in order to get honest service. At Wellesley Toyota they do not like customers asking questions and check on what they are told by service department. And if you do ask, you automatically become an enemy and you are told by manager that you may want to consider taking your business to another dealership. First time in years I ran into such a dishonest dealership. STAY AWAY IF YOU VALUE YOUR TIME AND NERVES. More

If you're looking for a new or certified used car, do yourself a favor; go see Andrew Lee at Wellesley Toyota! Andrew was polite, professional, and knowledgeable. He patiently explained my options and do yourself a favor; go see Andrew Lee at Wellesley Toyota! Andrew was polite, professional, and knowledgeable. He patiently explained my options and provided a relaxing narrative throughout the car buying experience. There was no hard sell or deviousness like I found on-line and at other dealerships. Even the gentleman in the back (where the financing and extended warranties get done) was low-key and did not pressure me. Buying a new car can be stressful and intimidating. Go see Andrew at Wellesley Toyota and let him de-mystify the situation for you. I'm so glad I did! I love my new ride, a 2023 Toyota Corolla LE. I'll be back to buy another one in 25 years. Lol! Matt More