Wellesley Toyota

During the Thanksgiving holiday, we take the time to reflex back on all our blessings throughout the year. Yes, today is Thanksgiving! And as I do so, Nathan Ingram at Wellesley Toyota come to mind. I c reflex back on all our blessings throughout the year. Yes, today is Thanksgiving! And as I do so, Nathan Ingram at Wellesley Toyota come to mind. I could say that the excellent and outstanding service at this dealership is the best thing since sliced apple pie, but this cliché would not do them justice. I suggest the Toyota Motor Sales, USA repaint Wellesley Toyota's exterior “gold” and add a “gold” crown to the top of the building! What stellar service we received from the moment we walked into the showroom and was greeted by a friendly and professional sales consultant named Nathan Ingram with a warm smile, firm handshake, and cordial welcome. You would have thought the Queen had arrived. I was treated like royalty, from the sales consultant to the general manager, Shaun Fisher, to the finance manager, Matthew Houlihan. I had not purchased a new car in many years and I was apprehensive with my little knowledge. This amiable reception assured me I was going to be in good hands. Nathan was very attentive and went up and beyond the call of duty to make sure I was completely satisfied in every aspect of my car buying journey. He was very accommodating and he "valued" me as a customer and my business. He is experienced and has great product knowledge and expertise and made helpful recommendations. He is an asset to the corporation. Nathan made sure that I understood the process and that all my questions and concerns were answered in a manner I could comprehend and feel completely satisfied. I’ve used the word “completely” a couple of times because his way of superior service was not to have his customers walking away wondering or feeling unsure about decisions. He communicates well and saw to all the details. I am “completely” satisfied. When I came to pick up the car, it had a full tank of gas and was immaculate. After the purchase he took the time to go over all the car’s features with me. And I have the reassurance that I can still reach back out to Nathan and not feel that with the purchase the relationship is over. My husband and I have owned a couple of Toyotas and my first car out of college was a Toyota as well. I am delighted with this upgrade to a luxury line. Because of Nathan's quality service, my family will stay devoted to the Toyota brand and especially to Toyota of Wellesley. We vow to become lifelong customers to this dealership and to recommend them at every chance. I have already started doing so. I’ve had several strangers admire my new car and I’m quick to mention Wellesley Toyota, my overall satisfaction with the dealership and with the utmost sincerity, I encourage anyone if they are looking for a car that I highly recommend, Nathan, and for them to call or a visit. They won't be disappointed. Many thanks for making my experience a pleasurable and memorable one. I couldn’t be happier with the team of Nathan, Shaun and Matt at Wellesley Toyota - The Pinnacle of Service! A very grateful customer!!! More

Mark was excellent to work with. He was very helpful, informative and honest. Highly recommended! He was very helpful, informative and honest. Highly recommended! More

John made the experience of buying a used car nearly painless. He was up front, knowledgeable, fair, and extremely professional. Car came already inspected and with a full tank of gas. He took the time painless. He was up front, knowledgeable, fair, and extremely professional. Car came already inspected and with a full tank of gas. He took the time to review all the features with me and teach me about the car, which was super helpful. Thanks again! More

The people at this dealership were straightforward, reasonable and friendly. My wife and I bought a pre-owned Rav4 and are happy with the purchase. We worked with Nathan Ingram, who was personable and reasonable and friendly. My wife and I bought a pre-owned Rav4 and are happy with the purchase. We worked with Nathan Ingram, who was personable and helped forge a fair deal for the car we wanted. He also saw to several extra details to help deliver the best version of the car on the day we came to pick it up. The only part we didn't like was that they did not accept outside financing. I had never heard of this before, and we had spent considerable time and energy securing a good interest rate, which the dealership was not able to match. We now have to now go through the refinance process for a better rate. Otherwise happy with the experience, and I would recommend as long as the limited financing options are not a dealbreaker for you. More

Was able to purchase my first car at this dealer. Mark was very helpful and accommodating. Mark was very helpful and accommodating. More

Mark helped us immensely with purchase of new Crown. He knew the product well. I look forward to purchasing again from Mark/Wellesley Toyota He knew the product well. I look forward to purchasing again from Mark/Wellesley Toyota More

Great experience working with John to get my new Camry. Excellent saleperson, provided helpful information. Excellent saleperson, provided helpful information. More

John went over and above to not only meet our needs for a new 2023 RAV4 Hybrid but came up with a number of ways to solve minor issues that happen when purchasing a new car. He also took over an hour to expl new 2023 RAV4 Hybrid but came up with a number of ways to solve minor issues that happen when purchasing a new car. He also took over an hour to explain clearly all the features of the car and, most important, installed the Toyota app on my wife's phone. He then linked it to the car's Bluetooth. We enjoyed a nice first ride home, feeling confident in our new Toyota. A+ Sales Associate, A+ Service More

Mark was very honest and straightforward. He answered all of my questions and was very professional. He answered all of my questions and was very professional. More

Mark was very straightforward forward helpful. He's knowledgeable and I would highly recommend Mark He's knowledgeable and I would highly recommend Mark More