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Wellesley Toyota
Wellesley, MA
1,935 Reviews
As a family owned and operated dealership since 1989, we treat our customers the same way we'd want to be treated. Our product experts help you find the right vehicle for you and your family. No pressure. No hard-sell. Just friendly, supportive and knowledgeable staff to help you through your entire decision making process. It's the dealership experience you've always wanted.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,935 reviews
August 17, 2006
This goes back to 1998, when I was shopping for a used Toyota Celica. I saw an advert placed by Toyota of Wellesley in the Globe that caught my eye. The price was too good to be true. When I got there Toyota Celica. I saw an advert placed by Toyota of Wellesley in the Globe that caught my eye. The price was too good to be true. When I got there they had the car and gave me a test drive. The engine sounded terrible. The salesman pretended not to notice it until I pointed out the obvious. He said it was nothing, their shop would take care of it. Nonsense! That sound was a death gasp, and the salesman knew it. The experience amounted to a bait-and-switch: pull the customer in with what amounted to a fake ad, and then hope to sell them something more profitable. More
by Buckminster
April 12, 2006
So, on Sunday I go to thier lot and ask to look around. I'm just checking prices and looking, avoiding any sales staff so I can look. I see several Matrix's and Corollas which I liked. I decided to go do I'm just checking prices and looking, avoiding any sales staff so I can look. I see several Matrix's and Corollas which I liked. I decided to go do a little research on the cars. So I write down what they have and leave. I decide on Wednesday that I want to test drive a 5sp Matrix. I go in there and ask to speak with somebody about this. The salesman tells me he doesn't think they have any. I didn't bother to tell him I knew they did as there were several on Sunday. He then starts talking about a deposit to order the car I want. I inform him that I want to test drive the car before I consider ordering one. He starts to tell me how few they make per year. So I leave him a fake number and walk out. I recommend everybody stay away. Why reward these morons More
by bobhope
Employees Worked With
red haired guy
December 06, 2005
I bought a 2005 Toyota Corolla from Aurelio Pabon. Unfortuntely, Aurelio made certain misrepresentations about the sales price that we ended up having to pay later. The dealership was unwilling to do Unfortuntely, Aurelio made certain misrepresentations about the sales price that we ended up having to pay later. The dealership was unwilling to do anything about this misrepresentation later, and showing little interest that one of their employees misrepresented themselves to a customer. You can purchase a Toyota at a lot of dealerships, so I would highly recommend going elsewhere. More
by Hollister
Employees Worked With
Aurelio Pabon
July 19, 2005
I purchased a RAV 4 with DVD Nav and heated seats. I picked up the car at 8:30 PM and drove home without headlights! Also, the car was sent to Saugus for heated seats, brought back to the dealer, and de picked up the car at 8:30 PM and drove home without headlights! Also, the car was sent to Saugus for heated seats, brought back to the dealer, and delivered to me. Guess what...the heating mechanism was never installed. This description is abbreviated--believe it or not there's more. In 2 weeks, I was at the dealership 7 times for issues that should have been addressed during the dealer prep. Good price; thoughtless management. More
by mpkgirl
June 23, 2004
This is our first new car. After calling three dealers, Toyota Wellesley quoated us a price that the other dealer deemed impossible. When we got there, the sales man was friendly, gave us exactly what we w Toyota Wellesley quoated us a price that the other dealer deemed impossible. When we got there, the sales man was friendly, gave us exactly what we wanted, and did not push for any thing extra. (No one wants a pushy sales man.) The car was ready for pick up in three days, and the sales man even drove to a nearby bus stop to pick us up. After we got the car, we called him several times to ask questions, and he was friendly every time. <br>I definitely recommend this place. More
by yaohuan
Employees Worked With
Cortney
