Wellesley Toyota

We found the car on the internet. My wife called the dealer speaking with Jeff who made her feel she would be well accepted if she went in. She did, and she felt very comfortable with Jeff. Price nego dealer speaking with Jeff who made her feel she would be well accepted if she went in. She did, and she felt very comfortable with Jeff. Price negotiations were tough, but not unpleasant. We had hoped to pay less, but we expected to pay the price that was finally agreed to. I too was pleased with Jeff when I met him. Paperwork was processed very quickly and pleasantly. Manager, Sean (?) presented the extended warranty offering without pressure. He answered my questions, and I chose to purchase the option. The car was ready for pickup as promised, registered, inspected, absolutely immaculate. Jeff showed the basics, adjusting seats, temperature controls, etc., and off we went. The car is perfect and we are very pleased. I can't think of anything the dealership could have done to make the transaction any better. I expect to shop for cars on the internet from now on, and I will be very pleaseed to see that Wellesley Toyota is where the vehicle is. More

My experience with Wellesley Toyota was like no other at any dealership I have ever been to. This was the first time I met Shaun, the sales manager, and he made the sales and finance process very easy and any dealership I have ever been to. This was the first time I met Shaun, the sales manager, and he made the sales and finance process very easy and efficient. I feel comfortable referring family and friends to the dealership after my quick, but enjoyable experience. More

I bought a new Prius, soon after a previous Prius was totaled. The entire sales staff was most friendly and helpful. My salesman, Jack Mendosa not only made all the arrangements efficiently, I believe he totaled. The entire sales staff was most friendly and helpful. My salesman, Jack Mendosa not only made all the arrangements efficiently, I believe he made a special arrangement to come in on his day off to get me started in the new car. He turned out to be an excellent teacher and made learning about the new technology easy and pleasant . All in all a fine experience. More

Both Alens and Shaun were wonderful to work with. It made our car buying experience very enjoyable. Both went out of their way to ensure that we left the dealership satisfied. We would recommend the dealersh our car buying experience very enjoyable. Both went out of their way to ensure that we left the dealership satisfied. We would recommend the dealership to anyone shopping for a good quality, clean used vehicle. More

Eric was very helpful and knowledgeable. He worked very hard to get me the color vehicle I wanted and did not charge any extra even though this particular vehicle was not on his lot. He let us know what a hard to get me the color vehicle I wanted and did not charge any extra even though this particular vehicle was not on his lot. He let us know what all our options were for payment which made it much clearer to decide how much we wanted to put down vs. finance. Jack Mendoza was also very helpful and spent a lot of time explaining all the features of the vehicle when it was time to pick it up. More

I have given Toyota of Wellesley a high rating because my recent purchase of a used 2008 Matrix was one of the most pleasant car buying experiences I've had in 30+ years of buying and selling/trading in cars recent purchase of a used 2008 Matrix was one of the most pleasant car buying experiences I've had in 30+ years of buying and selling/trading in cars. The sales people are thoroughly professional and (gasp!) honest. I didn't feel pressured and they answered all of my questions. More

My experience with Wellesley Toyota began with a call to Lenny Ball who immediately impressed me by telling me that he had two 2007 Corollas in which I was interested, but that he could only show me one bec Lenny Ball who immediately impressed me by telling me that he had two 2007 Corollas in which I was interested, but that he could only show me one because another party was coming in to see the other and that it wouldn't be fair to advise me that two were available. This first impression of him was correct. He is a refreshingly, intelligent and ethical person who was a joy with whom to do business. Shawn also made my purchase of a 2006 Corolla go very smoothly, even after there was a bit of a delay in the process because my insurance company hadn't been notified due to my error. Shawn arranged for me to be picked up at home in order to expedite my obtaining the car, and, lo and behold, Lenny himself, on his day off, was the one who came to get me. I feel that this experience, including the price of the car, was something I would be pleased to relate to family and friends, and to urge them to call on Lenny and Shawn at Wellesley Toyota. More

I have had my Toyotas serviced at Wellesley Toyota for over 20 years. My Landcruiser was involved in an accident and declared a total loss by our insurance company. I needed a car and decided to get a pre over 20 years. My Landcruiser was involved in an accident and declared a total loss by our insurance company. I needed a car and decided to get a preowned Highlander. I researched on line and with Kelly Blue Book and car fax. Wellesley Toyota had the best cars that fit my specifications with the best prices. Alens was extremely helpful as was the sales manager Shawn Fisher. My phone calls and emails were returned promptly. I believe that my long history with Wellesley Toyota made a difference and I am happy to continue my relationship with them. I will continue to have my "new" Highlander serviced at Wellesley Toyota. More

Shaun and Lenny were both extremely professional, helpful and courteous. They answered all our questions, phone calls and emails in a timely manner. They were honest with us and we felt we got fair treatme and courteous. They answered all our questions, phone calls and emails in a timely manner. They were honest with us and we felt we got fair treatment. They were both very knowledgable about the car we bought. Thank you! More

We went to Wellesley Toyota because we have used their service department for almost 10 years. But we honestly did not expect to make a purchase at this dealership thinking their cost of business in Well service department for almost 10 years. But we honestly did not expect to make a purchase at this dealership thinking their cost of business in Wellesley would make it difficult to get a good price. We had researched prices on www.truecar.com and www.edmunds.com and had a good idea what the ideal price was. We dealt with Dan Lombardi. Dan is the perfect sales person. He is very knowledgeable about everything from the workings of the car (we were buying a hybrid) to the servicing. There was no pressure in the least from Dan. In fact, when we closed the deal and he referred us to the business office, I mentioned that this must be the office where they pressure you to buy warranties and financing. Dan said, no that won't happen because I'll let them know you don't want that. We were in and out of the business office in ten minutes with no mention of warranties or financing. That's a great feeling. Dan is the perfect person to close a business deal. He explained perfectly what each cost was and what incentives the dealership was getting. The only dealer cost involved was a dealer documentation fee of around $250. Dan closed the deal perfectly. We got our ideal price. We are very grateful to have dealt with Dan Lombardi. Having bought several cars over 30 years, Dan is by far the fairest, most honest, most professional, and an overall great guy. More