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Wellesley Toyota
Wellesley, MA
1,885 Reviews
As a family owned and operated dealership since 1989, we treat our customers the same way we'd want to be treated. Our product experts help you find the right vehicle for you and your family. No pressure. No hard-sell. Just friendly, supportive and knowledgeable staff to help you through your entire decision making process. It's the dealership experience you've always wanted.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,885 reviews
August 17, 2010
After going to several dealerships, we found that Wellesley Toyota was fantastic! Shaun was very patient and super friendly. Overall we got a beautiful Range Rover, excellent service, and a great p Wellesley Toyota was fantastic! Shaun was very patient and super friendly. Overall we got a beautiful Range Rover, excellent service, and a great price! We would reccomend this dealership and ask for Shaun!! More
by lauren82
Employees Worked With
Shaun Fisher
August 17, 2010
After visiting other dealerships who treated me very aggressively, Jason was a pleasure. Negotiations were reasonable and without the typical drama we all dread. After the price was set and papers sign aggressively, Jason was a pleasure. Negotiations were reasonable and without the typical drama we all dread. After the price was set and papers signed, my mechanic found tire issues. I got an adjustment rather than an argument. I was told I couldnt take the car on the appointed day because they wanted to clean it again, do a bit of extra work no one had even mentioned before. The extra mile for sure. Good followthru all thru the process. Havent had service done here, but the sales side is professional, respectful and very cooperative. Jason was terrific. Highly recommended. More
by Kenneth Shaffer
Employees Worked With
Jason Crede
August 17, 2010
Very friendly and relaxed environment- no high pressure or high stim- Everything they said they would do (car prep,new registration, car inspection, extra key) was on time. Bought a great used vehicle and or high stim- Everything they said they would do (car prep,new registration, car inspection, extra key) was on time. Bought a great used vehicle and very pleased with the price- we'll be back again when we need another car- More
by MartyZ
Employees Worked With
Richardo, Sean
August 17, 2010
My boyfriend and I shopped around for weeks for a new different car! He loves his luxury cars. We were recommended by a friend to shop at the Wellesley dealer. We found a beautiful Toyota Avalon. The different car! He loves his luxury cars. We were recommended by a friend to shop at the Wellesley dealer. We found a beautiful Toyota Avalon. The service we unbeatable to all the places we visited. He has showed the car off to many people and told them to shop at your place. Thank You Kim and John More
by kim81
Employees Worked With
Jessica and Shaun
August 16, 2010
Toyota of Wellesley proved to be a terrific place to buy a car. The staff were professional and friendly. As a first time car-buyer, I never felt pressured and I always felt my questions were thoroughly a a car. The staff were professional and friendly. As a first time car-buyer, I never felt pressured and I always felt my questions were thoroughly answered. Jack Mendosa was organized, responsive, and clear. My experience with other staff members were also top notch. I recommend this dealer without reservations. More
by corolla123
Employees Worked With
Jack Mendosa
August 10, 2010
Greg Lavin was as direct, clear, professional, low-pressure as they come. He gave me real numbers and there was no haggling needed. He was great! He is a very seasoned car dealer and his wisdom low-pressure as they come. He gave me real numbers and there was no haggling needed. He was great! He is a very seasoned car dealer and his wisdom and years of working with people shine through. I never felt he was trying in any way to manipulate. He instilled trust almost instantly. More
by mjacob47
Employees Worked With
Greg Lavin
August 10, 2010
Greg Lavin was as direct, clear, professional, low-pressure as they come. He gave me real numbers and there was no haggling needed. He was great! He is a very seasoned car dealer and his wisdom low-pressure as they come. He gave me real numbers and there was no haggling needed. He was great! He is a very seasoned car dealer and his wisdom and years of working with people shine through. I never felt he was trying in any way to manipulate. He instilled trust almost instantly. More
by mjacob47
Employees Worked With
Greg Lavin
August 03, 2010
This was by far the best car shopping experience! People were friendly, nice and didn't put ANY pressure on us to buy. We did buy a car there, mostly because they didn't try to force us!! The price was gr were friendly, nice and didn't put ANY pressure on us to buy. We did buy a car there, mostly because they didn't try to force us!! The price was great, but the people and service were better More
by christinededek
August 03, 2010
I wanted to replace a 12 year old Toyota Tacoma. I wanted a replacement Tacoma slightly used. I called araound to other dealership and it was hard to find a Toyota tacoma that is a couple of years old. Alan a replacement Tacoma slightly used. I called araound to other dealership and it was hard to find a Toyota tacoma that is a couple of years old. Alan showed me several vehicles and was able to answer all my question. They had a 2009 Toyota Tacoma. Shaun made everthing easy. It's like a one stop shop. Got great financing too. More
by johntam
Employees Worked With
Shaun Fisher and Alan
August 02, 2010
We visited the dealership on a Wednesday night. While we really enjoyed our experience with Jason, the knowledgeable sales person during the test drive, the overall experience was disappointing. Probably m really enjoyed our experience with Jason, the knowledgeable sales person during the test drive, the overall experience was disappointing. Probably more so because we WERE so happy with Jason. He knew the cars, was up front about possible problems and ideas for solving them, and was friendly and willing to answer all of our questions. During negotiations, I was disappointed in the offer made on our trade. At the end of the conversation Sean told my husband and me that a few details about the car we were interested in would be reviewed by the service department and that they would check out some other options for our trade. Sean would call us the next day. In good faith, we waited for a call and revisited what trade value we could live with. We fully expected a call, and expected to buy a car from them. By Friday morning, we decided to call the dealer to see if any progress had been made, in the hopes of avoiding reopening our search. We found that both Sean and Jason were out until Monday. We started from scratch and found our new car at another dealership, one that not only worked with us on price, but also on trade, and, most importantly, communicated with us openly and honestly about the process. More
by ucronam
Employees Worked With
Jason and Sean
