Wellesley Toyota
Wellesley, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,898 reviews
Shaun was very professional and knowledgeable He was personable, friendly and relaxed in his approach with me and I felt no pressure. Patiently he surveyed his inventory until he found a vehicle within personable, friendly and relaxed in his approach with me and I felt no pressure. Patiently he surveyed his inventory until he found a vehicle within my financial range. As a result, I am now the proud owner of a beatiful Toyota Matrix. I have since recommended this dealership to others. More
I drove by Rte. 9 and I saw this awesome 2008 Porsche Cayenne Turbo parked. I stopped looked at it with my family members that were with me at the time. Jason came out and greeted us and told us about Cayenne Turbo parked. I stopped looked at it with my family members that were with me at the time. Jason came out and greeted us and told us about the car, the specs, etc. I told him I needed to come back later on since I had already dinner plans with family. Once I came back, Jason sat down with us, we took the car for a test drive and then negotiated the price. It was the most straight forward transaction, I have ever done. They are all friendly, knowledable and a pleasure to deal with. I highly recommend you Jason and the entire team. Great Experience! M.L. Baker More
I came into Wellesley Toyota looking for a used Prius with low mileage and the features I wanted. Jason worked with me from the start to try out the options they had, and after test driving 2 models, I h with low mileage and the features I wanted. Jason worked with me from the start to try out the options they had, and after test driving 2 models, I had settled on one, but wanted to think about it. The friend I was with and I went to lunch, and Jason wasn't pushy about getting me to commit before I was ready. After thinking it over, I returned with my friend and Jason helped me get a great deal without being pushy. I really appreciated the ease of the sales process. I got a great deal and am very happy with my purchase! More
Warning: Avoid buying/leasing/repairing your car here? Warning: Avoid buying/leasing/repairing your car here? I have purchased & leased several cars from this dealership during the last 20 years. Recen Warning: Avoid buying/leasing/repairing your car here? I have purchased & leased several cars from this dealership during the last 20 years. Recently, our Toyota engine block cracked (@ less than 40,000 miles although properly maintained as proved by the condition of the car and by submitted service records). It was towed to their service department. I was shocked & horrified at the treatment by their service director (Dan Viola) and by one of the owner of the KO Auto Group. We were encouraged to just "junk" the car; we were refused information about the car warranty until we absolutely insisted; we were refused information about the repair costs; our insurance adjuster was told fabrications & misled by their service manager resulting in a 2 month delay in our insurance claim. Eventually we towed the car to another Toyota dealership, the engine was replaced & insurance claim settled in less than a week. I will never stop warning friends, family and colleagues about this terrible experience at Wellesley Toyota. More
We bought a used 2007 4runner sight unseen from Jessica at Wellesley. We were a little apprehensive but we new what kind of car we wanted and found this one over the internet. We live in NC and could not at Wellesley. We were a little apprehensive but we new what kind of car we wanted and found this one over the internet. We live in NC and could not make the trip to Massachusetts, but Jessica was extremely helpful (and honest!) throughout the process. She even took the car to a 3rd party mechanic that we found online so that they could inspect the car for us. The car was shipped to NC and arrived in great shape, just as Jessica described. I am shocked by the level of customer service I received and would recommend this dealer in a heartbeat. More
Friendly sales people. Took a little work to get to final price, which was annoying, but that is how the game is played. Very happy with the car I purchased and the deals/financing that applied. One final price, which was annoying, but that is how the game is played. Very happy with the car I purchased and the deals/financing that applied. One other positive thing about this dealership was that they did not try to sell me additional warranties or tack on any extras. More
The '08 Toyota Avalon(that we just purchased) is our third Avalon since 1998. We also own '01 Highlander. All vehicles have gone back to Wellesley Toyota for service be it minor or scheduled maintance third Avalon since 1998. We also own '01 Highlander. All vehicles have gone back to Wellesley Toyota for service be it minor or scheduled maintance. We have complete confidence in the Toyota name as well as all "service" people we have dealt with at Wellesley Toyota since 1998. Last week, Bruce went in to Wellesley Toyota for a recall on his '03 Avalon(102K miles),and while he was waiting he met Jason Crede and asked about "used" Avalons. Jason was very courteous and knowledgeable about available used cars on the lot. He printed out several info sheets on a few used vehicles available for sale and gave Bruce his business card. Bruce and I did research on the '08 Avalon and returned to Wellesley Toyota for a test drive. Jason was extremely helpful with our questions, and helpful in our negotating the net "price" for the '08 Avalon. . Jason has followed up and solved our one and only concern.....the floor mats were a lighter grey...a new set has been ordered and will be available when Bruce goes back for the registration and safety inspection. Jason Crede is an asset to Wellesley Toyota and we would recommend him to anyone looking to purchase a vehicle from Wellesley Toyota. Ellen and Bruce MacFadyen More
Ted was personable, responsive, and flexible. He showed us only cars that met our criteria, and he didn't try to push us into cars that were outside of our requirements. Wellesley Toyota had a good selecti us only cars that met our criteria, and he didn't try to push us into cars that were outside of our requirements. Wellesley Toyota had a good selection of cars with a wide variety of features. Overall, a very positive experience! More
Jason was polite, professional, and very laid back -- no pressure from him at all. He was exceptionally knoweldgable about the car I was interested in (Prius), and answered all my questions. I'm totally i pressure from him at all. He was exceptionally knoweldgable about the car I was interested in (Prius), and answered all my questions. I'm totally inexperienced at selecting and purchasing a used vehicle; I told Jason so when I walked in, and he did not take advantage of that fact. He even went so far as to put the car on the 'lift for me, so I could inspect the undercarriage of the vehicle (which was practically pristine). Price from the dealership was fair; I think I got a good deal for the vehicle in question. I walked in with a loan offer from a credit union; the dealership got me a loan with a better rate and similar terms. For the document fee, the dealership got me new plates, registration, arranged the title; they also had the car inspected and provided a full tank of fuel. I walked in on a Wednesday to see the car the first time; came back on a Saturday and closed the deal; picked the car up the next Tuesday. Prompt, professional, courteous -- and no feeling of "slick used-car salesman" -- totally unprepossessing, and I'd be happy to recommend anyone visit them to see if their used car inventory has what you're looking for. More
My experience at Wellesley Toyota was great. My husband and I are so happy we purchased the Toyota Corolla. Shawn was so easy to work with. He was informative,friendly and extremely efficent. He completed and I are so happy we purchased the Toyota Corolla. Shawn was so easy to work with. He was informative,friendly and extremely efficent. He completed all my paperwork in one day.I never realized the process was this simple. I usually lease my cars. The last time I purchased a car it was over ten years ago. When my lease is up on my other car I will definitely be visiting Shawn again. Thank you. More