Wellesley Toyota

My husband and I traveled from Connecticut to Toyota of Wellesley to check out a Nissan Xterra that we had been searching for after having a horrible experience with a local dealer. We met with Adam who m Wellesley to check out a Nissan Xterra that we had been searching for after having a horrible experience with a local dealer. We met with Adam who met us promptly on arrival and sent us off on a test drive. Adam was wonderful to work with. The only disappointment that we had was they weren't willing to budge on the price. Since the vehicle was still reasonably priced, we decided to purchase it. Michael was great to work with in regards to the financing and he found better financing rates than any other dealer we had worked with. We made a total of three trips from Connecticut to Wellesley during the process and it was worth every minute! More

I went to Wellesley Toyota to purchase a used Toyota Highlander Limited and met Adam. Adam was very easy to deal and very upfront about everything. He did not make me feel like he was trying to sell m Highlander Limited and met Adam. Adam was very easy to deal and very upfront about everything. He did not make me feel like he was trying to sell me the car, but was working with me to purchase the car. At no time was there any pressure and even their follow-up a few days later was courteous and not intrusive or a relentless hard sell like you often experience with many dealerships. Adam was very knowledgeable about the vehicle and took his time to go around the exterior and interior of the car and explain and demonstrate the features and to let me examine everything without making me feel like I was wasting his time. The negotiation on the price of the car and our trade-in was very easy and carefully explained and overall, the price was extremely fair and competitive. Were it not for the color (our neighbor has the same car and color), we would have bought it. I also noticed while Adam was talking to his manager that the service advisors would come out and sit down with customers to patiently explain the work they proposed to be done (or in one case, that did not need to be done) and answer questions customers had before proceeding with any work. The service customers seemed relaxed and calm which you don't always see either. I would highly recommend Wellesley Toyota and Adam. They have shown themselves to be honest, down-to-earth and a pleasure to work with and I will plan on using their service department whether or not I end up buying my car there. More

I recently purchased a 2008 Toyota 4Runner from Wellesley Toyota. This is the second vehichle that I have purchased from this dealership. I had researched the different models and decided I wanted a Sport Ed Toyota. This is the second vehichle that I have purchased from this dealership. I had researched the different models and decided I wanted a Sport Edition. Unfortunately they did not have that model on the lot at the time. Within a week I got a call from Shaun saying that the exact model with options and color that I wanted had become available. He knew I wasn't too excited about the other models I had test driven. He held it for me until I could test drive it later that day. I had a deal done that same day. I had dealt with Adam and Shaun and would reccomend the salesmen to anyone looking for a new vehichle. Until this dealership was reccomended to me my car buying experience was right up there with getting a root canal. I would reccomend this dealership to anyone from sales to financing to service I have always had a pleasant experience. More

They were very helpful and honest. They stood firmly behind their pricing and felt confident it was a good price. Absolutely no hassles, pressures or 'used car salesman' tactics. They helped me find behind their pricing and felt confident it was a good price. Absolutely no hassles, pressures or 'used car salesman' tactics. They helped me find what I wanted, got the deal closed smoothly and followed up to check on everything. Very good service More

Hi, my name's Elizabeth and I just leased a new 2010 Toyota Corolla at Wellesley of Toyota this past week. I just wanted to share my story, because it might ease other people who are having a difficult Toyota Corolla at Wellesley of Toyota this past week. I just wanted to share my story, because it might ease other people who are having a difficult time financially and are in the market for a new car. First of all, I can't say enough great things about Wellesley of Toyota!! To put it simply, they are amazing. When you first walk into their showroom you are warmly welcomed and greeted. They go above and beyond to work with each customer to make sure they are able to purchase and finance a car that will work within their budget and suit their specific needs. They don't overwhelm you with a thousand options and distract you with any sales shannigans, which was terrific. They are very focused. I had the pleasure of meeting Nathan Ingram, a Sales Consultant and Courtney Shick, Financial Service Manager at the Toyota of Wellesley. They both saved the day and week for me to sum up everything. I was having a rollercoaster of a week with my old car breaking down for good, searching for a rental car and looking for a new car all at the same time. This week started off as a nightmare and it turned out to be one of the best and most encouraging weeks I've had recently. My case was probably very different than most people who they see walk through their door in such an affluent area as Wellesley. My credit was completely dreadful and just awful due to a rough period of time in my life and I am working hard now to get back on track. I didn't think it would be possible to get approved for financing there or anywhere for that matter. I test drove a corolla and just thought it was perfect. I knew it would be a reliable car to get me to and from work. Unfortunately, I was not approved for financing that evening, which I knew was likely and I expected this to happen. I went home completely discouraged and in tears despite Courtney's and Nathan's efforts to keep me positive. When I left they both said they will do all they can to help get me approved. At first, I was so discouraged despite their kind words that I didn't think I had a shot at all of getting approved and moved on with plans to look at other car options. I was planning on going to a smaller lesser known dealership with not as good of a reputation who may be hurting for business to buy a used car with cash after work the very next day. But I was very surprised when I returned home that same evening and had a voice mail from Nathan reassuring me that Courtney was doing everything he can to make this happen. The very next day I had a voice mail in the morning from Courtney saying he has contacted everyone he can at Toyota to get me approved and to lower my monthly payments to meet my budget needs. He reassured me that he was making progress and to stay positive. Later that afternoon, both Nathan and Courtney called me saying they had fantastic news, they were able to get me approved for financing. I was shocked, amazed, and very grateful to these two gentleman who went completely out of their way for me. Courtney was very patient with me when I showed up the next day lacking all the specific documents I forgot in all the craziness of the week. I was able to come in the next day with all my documents and pay for the vehicle. Nathan even stayed around later on Friday evening to accommodate my work schedule. I wasn't able to get out until 5:30 pm and Nathan made sure to stick around to greet me and answer all my questions, which was very nice. It was such an usually warm sunny day, that I felt bad keeping him at work. Toyota of Wellesley is a terrific place and I would recommend anyone and everyone to shop and become a customer here! They are the complete opposite of the stereotypical car sales men that everyone fears. They really do care about their customers and I am very happy I made a trip to their showroom on Tuesday eveing. I didn't have to look anywhere else! My coworker also has a Toyota and she is going to transfer her service and maintenance over to Toyota of Wellesley since we both really enjoyed our experiences there. They even have a shuttle service that will drive us to work when our vehicles are being worked on. If you make a trip down to Toyota, I would definitely ask for Nathan or Courtney. They are the best! My coworker and I even got new Toyota coffee mugs, which I will bring to work with me on Monday to sit proudly on my desk. Thanks! - Liz More

We called ahead, interested in a specific used minivan. Unlike other nearby dealerships, when we arrived Shaun had the car waiting for, with all paperwork/carfax available for us. We took it for a ride an Unlike other nearby dealerships, when we arrived Shaun had the car waiting for, with all paperwork/carfax available for us. We took it for a ride and went home to think it over. The next day we worked with Jason. Everything went very smoothly. When we told him we were preapproved for financing through USAA he had us speak with Mike, who got us a better interest rate through Chase. All in all a great experience. More

Toyota of Wellesley is an awesome dealership. My husband and I have bought 2 cars from them in the past. We have had nothing but good experiences with them. We have also used their service department for ma and I have bought 2 cars from them in the past. We have had nothing but good experiences with them. We have also used their service department for maintenance etc. They are always very professional and helpful, something that is rare these days. We unfortunately ended up getting our latest car somewhere else (Boch of Norwood), something we really regret because we had an awful experience there. We will never buy anywhere else than Wellesley Toyota again! Also, I must commend Business Manager Michael Kispoglou for being super helpful with my warranty refund. Thank you Wellesley Toyota for having such great customer service! More

I am 20 years old, just leased my first new car from here. Great experience. They were helpful and thorough in explaining all the details to me. My new camry is exactly what I wanted. My mom has a Rav4 here. Great experience. They were helpful and thorough in explaining all the details to me. My new camry is exactly what I wanted. My mom has a Rav4 from this dealer, I just got the camry, and my dad is looking to get an avalon. We will be proud to have three toyota vehicles in our driveway from this dealership! More

Jessica and Sean provided me with all of the information that I requested of them about the car that I was interested in. They were helpful, courteous, and professional in dealing with me and provide me wit that I requested of them about the car that I was interested in. They were helpful, courteous, and professional in dealing with me and provide me with a fair trade in on my old vehicle and a fair price for the preowned vehicle that I purchased. After the sale, Jessica called me to inquire whether I had any further questions about the vehicle purchase. My experience with this dealership and its employees has been very positive. More

OUR RECENT PURCHASE OF A 2011 TOYOTA HIGHLANDER WAS OUR FIRST NEW CAR IN 10 YEARS AND WE COULD NOT BE MORE SATISFIED. UPON MAKING AN INITIAL INTERNET INQUIRY, WE WERE CONTACTED IMMEDIATELY BY ANDREW FROM T FIRST NEW CAR IN 10 YEARS AND WE COULD NOT BE MORE SATISFIED. UPON MAKING AN INITIAL INTERNET INQUIRY, WE WERE CONTACTED IMMEDIATELY BY ANDREW FROM TOYOTA OF WELLESLEY. HE CONVEYED IN HIS CORRESPONDENCE A TONE OF PROFESSIONALISM AND HE WAS RESPONSIVE TO THE DETAILS OF OUR REQUEST. HE LET US KNOW WHICH VEHICLES WERE AVAILABLE AND OFFERED US A VERY FAIR PRICE. AT THE DEALERSHIP, WE WERE PARTICULARLY PLEASED WITH OUR SALESMAN, RICARDO, WHO MADE US FEEL COMFORTABLE EVERY STEP OF THE WAY. THE WHOLE PROCESS COULD NOT HAVE BEEN EASIER, AS WE HAVE SHARED WITH MANY OF OUR FRIENDS. WE WERE VERY HAPPY WITH THE PRICE OF OUR NEW CAR, AND THE TRADE-IN OFFER ON OUR OLD SIENNA VAN. THE FINAL INTERVIEW WITH THE SALES MANAGER, GREG, WAS INFORMATIVE AND THOROUGH; HE MADE THE TRANSITION VERY SMOOTH AND THE CAR WAS READY WHEN PROMISED. WE ARE GLAD THAT THE DEALERSHIP IS LOCAL, AS WE PLAN TO HAVE ALL FUTURE SERVICE PERFORMED BY TOYOTA OF WELLESLEY. IN FACT, THEY HAVE ALREADY CONTACTED US TO SET UP OUR FIRST APPOINTMENT. THANK YOU, DICK AND MARY BONO More