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Wellesley Toyota

Wellesley, MA

4.9
1,958 Reviews
As a family owned and operated dealership since 1989, we treat our customers the same way we'd want to be treated. Our product experts help you find the right vehicle for you and your family. No pressure. No hard-sell. Just friendly, supportive and knowledgeable staff to help you through your entire decision making process. It's the dealership experience you've always wanted.
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234 Worcester Street

Wellesley, MA

02481

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Showing 1,958 reviews

July 01, 2024

My husband and I are committed Toyota Drivers and we feel lucky to have this top-notch delaership nearby. More

by jdreger14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Wellesley Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Wellesley Toyota. We look forward to having you as one of our valued customers for many more years to come! Shaun Fisher General Manager

June 29, 2024

Appreciate Victor for greeting me promptly, and helping figure out my next car and what one's are actually available. Will be back when inventory is better or if I decide on a different model. Thanks Victo More

by Dft91
Recommend Dealer
Yes
Employees Worked With
Victor Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Wellesley Toyota responded

Thanks for your feedback on your recent visit to Wellesley Toyota. It's great to hear that Victor was able to assist you and that you had such a positive experience! Shaun Fisher General Manager

June 29, 2024

Victor made my experience wonderful such a big help and very attentive explained the process to detail great guy ! More

by Juancdl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Wellesley Toyota responded

Thank you for taking the time to write this review, Juan. Our customers are our top priority and your feedback is greatly appreciated! All of us at Wellesley Toyota are glad to have you as a customer. Shaun Fisher General Manager

June 29, 2024

Victor is very helpful and professional. Wasnt sure what I wanted in a car but now have an idea and hope to buy soon. More

by TylerM3
Recommend Dealer
Yes
Employees Worked With
Victor Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Wellesley Toyota responded

Thank you so much for taking the time to share your feedback with us, Tyler. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Shaun Fisher General Manager

June 28, 2024

VICTOR WAS SUCH A GREAT HELP ❗️ Definitely coming back next time for him great guy❗️ More

by Dox_8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Wellesley Toyota responded

Thanks for sharing your thoughts about your experience with Wellesley Toyota. We appreciate your business and hope to see you again soon! Shaun Fisher General Manager

June 27, 2024

Just one complaint -- I bought my new Sequoia over 2 months (April 24, 2024) ago but it was missing the second (spare) key. I was told the spare key would arrive within a few weeks. It's now been 10 w More

by linda.stetson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus DeOliveira
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus
Jun 27, 2024 -

Wellesley Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Shaun Fisher General Manager

June 21, 2024

John was so pleasant to work with and helped my husband and I purchase a new Grand Highlander. The process was seamless and they gave us a very fair deal. A breath of fresh air when buying a car can someti More

by jessdoran819
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2024 -

Wellesley Toyota responded

Thanks for sharing about your experience with Wellesley Toyota. We appreciate your business and hope to see you again soon! Shaun Fisher General Manager

June 16, 2024

Mark reached out to me when I showed interest but wasn’t quite ready to buy- he gently sold me on the vehicle, and the added bonus was that there was a Memorial Day sale. More

by SalamanderD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance representative
Jun 17, 2024 -

Wellesley Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mark here at Wellesley Toyota. Shaun Fisher General Manager

June 15, 2024

Alex was very professional, friendly and honest. He kept us informed during the whole car buying process. We felt very comfortable asking him any question we had. If he didn't know the answer himsel More

by kylester79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Luka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Van Allen
Jun 17, 2024 -

Wellesley Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Alex here at Wellesley Toyota. Shaun Fisher General Manager

June 11, 2024

Marcus shared plenty of inside information around the car I was looking for, great approach, cultural sensitive, bilingual. Smooth end to end process .. thank you More

by Zoilaricciardi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus DeOliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Wellesley Toyota responded

Zolia, Thanks for sharing your thoughts about your experience with Wellesley Toyota. Marcus and our team appreciate your business and hope to see you again soon! Shaun Fisher General Manager

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