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Wellesley Toyota

Wellesley, MA

4.9
1,944 Reviews
As a family owned and operated dealership since 1989, we treat our customers the same way we'd want to be treated. Our product experts help you find the right vehicle for you and your family. No pressure. No hard-sell. Just friendly, supportive and knowledgeable staff to help you through your entire decision making process. It's the dealership experience you've always wanted.
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234 Worcester Street

Wellesley, MA

02481

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Showing 1,944 reviews

June 28, 2024

VICTOR WAS SUCH A GREAT HELP ❗️ Definitely coming back next time for him great guy❗️ More

by Dox_8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Wellesley Toyota responded

Thanks for sharing your thoughts about your experience with Wellesley Toyota. We appreciate your business and hope to see you again soon! Shaun Fisher General Manager

June 27, 2024

Just one complaint -- I bought my new Sequoia over 2 months (April 24, 2024) ago but it was missing the second (spare) key. I was told the spare key would arrive within a few weeks. It's now been 10 w More

by linda.stetson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus DeOliveira
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marcus
Jun 27, 2024 -

Wellesley Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Shaun Fisher General Manager

June 21, 2024

John was so pleasant to work with and helped my husband and I purchase a new Grand Highlander. The process was seamless and they gave us a very fair deal. A breath of fresh air when buying a car can someti More

by jessdoran819
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2024 -

Wellesley Toyota responded

Thanks for sharing about your experience with Wellesley Toyota. We appreciate your business and hope to see you again soon! Shaun Fisher General Manager

June 16, 2024

Mark reached out to me when I showed interest but wasn’t quite ready to buy- he gently sold me on the vehicle, and the added bonus was that there was a Memorial Day sale. More

by SalamanderD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance representative
Jun 17, 2024 -

Wellesley Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Mark here at Wellesley Toyota. Shaun Fisher General Manager

June 15, 2024

Alex was very professional, friendly and honest. He kept us informed during the whole car buying process. We felt very comfortable asking him any question we had. If he didn't know the answer himsel More

by kylester79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chelsie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Luka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Van Allen
Jun 17, 2024 -

Wellesley Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Alex here at Wellesley Toyota. Shaun Fisher General Manager

June 11, 2024

Marcus shared plenty of inside information around the car I was looking for, great approach, cultural sensitive, bilingual. Smooth end to end process .. thank you More

by Zoilaricciardi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus DeOliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Wellesley Toyota responded

Zolia, Thanks for sharing your thoughts about your experience with Wellesley Toyota. Marcus and our team appreciate your business and hope to see you again soon! Shaun Fisher General Manager

June 11, 2024

First time purchasing a car. Mark was very patient with me throughout the whole process. When I had questions he was quick to respond and I never felt pressured into a sale. Once More

by andrewrhaff
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Wellesley Toyota responded

Andrew, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark and our team, and we look forward to working with you again. Shaun Fisher General Manager

June 08, 2024

Nathan Ingram was so excellent. He was quick and professional in helping me find my Toyota RAV4 and More

by Vavana135
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Wellesley Toyota responded

Thank you so much for your excellent review! We are so glad that Nathan had the opportunity to work with you, and we are thrilled that you found your experience with us to be positive. Please don't hesitate to reach out if you need anything else. Shaun Fisher General Manager

June 08, 2024

Mark was extremely helpful getting me into the vehicle I was looking for and made the process as smooth as it could be More

by christopher.kurland
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Wellesley Toyota responded

Christopher, it's fantastic to hear that Mark provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Wellesley Toyota! Shaun Fisher General Manager

June 08, 2024

I recently had the pleasure of purchasing a vehicle from Wellesley Toyota, and my experience was exceptional, thanks to Mark! From the moment I walked into the dealership, Mark was incredibly professional, More

by Parrish8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2024 -

Wellesley Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Wellesley Toyota are glad to have you as a customer. Shaun Fisher General Manager

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