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Wellesley Toyota

Wellesley, MA

4.9
1,958 Reviews
As a family owned and operated dealership since 1989, we treat our customers the same way we'd want to be treated. Our product experts help you find the right vehicle for you and your family. No pressure. No hard-sell. Just friendly, supportive and knowledgeable staff to help you through your entire decision making process. It's the dealership experience you've always wanted.
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234 Worcester Street

Wellesley, MA

02481

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Showing 1,958 reviews

July 31, 2024

Mark was knowledgeable, patient, helpful, and did I say patient! We took a long time to decide! More

by Mrsgod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew
Jul 31, 2024 -

Wellesley Toyota responded

We are so glad that we had the opportunity to work with you, and that Mark our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Shaun Fisher General Manager

July 31, 2024

Mark was great, he made it very easy to purchase my new Rav 4. He took time to show me all the car’s features and helped me connect my phone. Thanks Mark! More

by Lynneabbott48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun foley, also terrific!
Jul 31, 2024 -

Wellesley Toyota responded

Thank you for sharing your experience with us, Lynne! We're happy to hear it went well and truly appreciate your feedback. Shaun Fisher General Manager

July 31, 2024

No pressure, no typical dealer b s. Would go the again or tell a friend. Mark Welcome was very patient and informative. Al the financial guy was as low pressure as you could want. D More

by Rasco Rich
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Wellesley Toyota responded

Thank you so much for choosing Wellesley Toyota! Please let us know if we can be of any more assistance. Shaun Fisher General Manager

July 31, 2024

Mark worked with me about leasing my first car and was extremely helpful and knowledgeable! More

by Kate
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Wellesley Toyota responded

Thank you, Kate! Here at Wellesley Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Shaun Fisher General Manager

July 31, 2024

John was so helpful and attentive! Got to the point and didn’t cut corners. More

by Ashpauriv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2024 -

Wellesley Toyota responded

Thank you for choosing Wellesley Toyota. Your feedback and rating mean a lot to us. We're glad John was able to help, and we hope to see you again! Shaun Fisher General Manager

July 29, 2024

While purchasing a car can be the most daunting experience, (well for me at least) Alens Constant released his patience, in guiding and navigating me through the process. After my transmission blew More

by gjeanbaptiste
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alens Constant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Wellesley Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Alens our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Shaun Fisher General Manager

July 29, 2024

Purchasing a car can be Stressful but not when you’re working with John!! Beyond easy breezy, even after everything is signed, continues to surprise us with his attentiveness to detail! We will absolut More

by yaniraaraujo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2024 -

Wellesley Toyota responded

It's great to hear that John was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Wellesley Toyota! Shaun Fisher General Manager

July 27, 2024

Exceptional attention to detail. Stayed over an hour after close to make the process work. More

by Cristina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alens Constant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Houlihan
Jul 28, 2024 -

Wellesley Toyota responded

Thank you so much for your kind words, Cristina, and for taking the time to leave us this wonderful feedback! Shaun Fisher General Manager

July 17, 2024

I waited 26 months for my vehicle to come. It finally arrived but this guy is very busy and it was very inconvenient for him to talk to me to the right way. I had never got this kind of treatm More

by GMC Lover
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Chelsie Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Olivares
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2024 -

Wellesley Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Shaun Fisher General Manager

July 01, 2024

Nathan guided me through the lease process and was an excellent sales representative. He helped me select a great car and was very helpful. I would recommend him to anybody looking to buy a car from Well More

by polachin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

polachin responded

I would recommend anyone to Wellesley Toyota as they helped me purchase a new car and were patient enough for my older vehicle to get towed away.

Jul 01, 2024 -

Wellesley Toyota responded

Thank you so much for your wonderful review! We are thrilled that Nathan had the opportunity to provide you with great service. We thank you for choosing Wellesley Toyota! Shaun Fisher General Manager

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