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Wellesley Toyota

Wellesley, MA

4.9
1,898 Reviews
As a family owned and operated dealership since 1989, we treat our customers the same way we'd want to be treated. Our product experts help you find the right vehicle for you and your family. No pressure. No hard-sell. Just friendly, supportive and knowledgeable staff to help you through your entire decision making process. It's the dealership experience you've always wanted.
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234 Worcester Street

Wellesley, MA

02481

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Showing 1,898 reviews

November 03, 2024

Mark Welcome was great to work with when we purchased our vehicle. He was professional, knowledgeable, and kind. We would absolutely recommended him. Thanks Mark! You’re the best! More

by Robert
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Wellesley Toyota responded

Here at Wellesley Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, Robert, and it was a pleasure having you at the dealership. We appreciate your review! Shaun Fisher General Manager

October 31, 2024

Excellent sales support from John I even when I just need service he helps me More

by Loril
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Wellesley Toyota responded

Loril, It's fantastic to hear that John provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Wellesley Toyota! Shaun Fisher General Manager

October 31, 2024

Very easy experience, great communication. Marcus was very helpful without being pushy. Had all the information I needed for a painless process. More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus DeOliveira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Wellesley Toyota responded

Jay, Thank you so much for your kind words for Marcus, and for taking the time to leave us this wonderful feedback! Shaun Fisher General Manager

October 31, 2024

I always talk to John with any of my car needs. He is knowledgeable and very easy to work with. More

by Brian Keats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Wellesley Toyota responded

Brian, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you again for choosing Wellesley Toyota. We look forward to having you as one of our valued customers for many more years to come! Shaun Fisher General Manager

October 31, 2024

Searching for a new car has always been a struggle but working with John made it seem easy! Thank you John for being so patient and informed! Appreciate all your help! More

by Katharm2
Recommend Dealer
Yes
Employees Worked With
John Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Wellesley Toyota responded

We are very happy to hear John provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Shaun Fisher General Manager

October 31, 2024

John’s got it going on! Super friendly and helpful. Overall great experience dealing with him More

by Lcsalan4
Recommend Dealer
Yes
Employees Worked With
John Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Wellesley Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Shaun Fisher General Manager

October 31, 2024

Wellesley Toyota staff care a lot for their customers. They are professional but also personable. John is very knowledgeable about all the types of vehicles on the lot and was great to work with! More

by Emily
Recommend Dealer
Yes
Employees Worked With
John Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Wellesley Toyota responded

Emily, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! John and our team at Wellesley Toyota are glad to have you as a customer. Shaun Fisher General Manager

October 28, 2024

Toyota of Wellesley is a great dealership with good people at all levels, sales, management, finance, and service. More

by J444
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chelsie Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Olivia Karaguezian
Oct 28, 2024 -

Wellesley Toyota responded

Thank you! John, Chelsie, and Olivia appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Wellesley Toyota. Shaun Fisher General Manager

October 23, 2024

Our experience with the dealership was primarily with John Imparato. He was extremely attentive, responded promptly to our communications, and had a good knowledge of the vehicle we purchased. He encoura More

by georgealanperry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Imparato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Wellesley Toyota responded

Thank you so much, George, for your wonderful review! We are thrilled that John had the opportunity to provide you with great service. We thank you for choosing Wellesley Toyota! Shaun Fisher General Manager

October 23, 2024

He is Informed friendly courteous a real pleasure to work with available I highly recommend Mark More

by Gluskinm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Welcome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Olivares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2024 -

Wellesley Toyota responded

Thank you for the kind words for Mark and for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Wellesley Toyota are glad to have you as a customer. Shaun Fisher General Manager

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