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Wellesley Mazda

Wellesley, MA

4.9
1,182 Reviews

965 Worcester St.

Wellesley, MA

02482

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Showing 1,182 reviews

March 05, 2015

Professional and Courteous Sales Consultants I went to Wellesley Mazda with a pretty clear idea of what I wanted to drive away with. I was still nervous going into the dealership because the l More

by charleswod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Bentley
Mar 31, 2015 -

Wellesley Mazda responded

Dear Charles, First of all, I am so sorry that about your previous bad experience with that other dealership. Unfortunately, the stigma that car dealers face has to be defied because of these experiences. We are very driven by changing that stigma and delivering the best experience not only at the time of the sale, but through your ownership. Truly, thank you for giving us the opportunity to earn your business!!

March 03, 2015

Great Experience We had a great experience buying from Bill and Wellesley Mazda. Bill was very knowledgeable and easy to work with. He was not pushy, which had been ou More

by MikeA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Iannelli
Mar 03, 2015 -

Wellesley Mazda responded

Dear Mike, Thank you so much for your kind words. We appreciate you giving us the chance to earn your business!

January 16, 2015

Great Experience Just purchased a 2013 Mazda from Bill. He was very helpful, and did a great job with both the test drive and sale. Alex was great at reviewing the car More

by lbrandwein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Kamergorosky, Bill Iannelli
Jan 17, 2015 -

Wellesley Mazda responded

New Year New Car! Congratulations!!! Thank you! Welcome to the Wellesley Mazda Family and enjoy your purchase!!!

January 07, 2015

Impressive test drive My meeting with Bill Minnelli resolved all my doubts about what kind of car I want. After the test drive with Bill when he showed up and told me all a More

by Almas Serkebayev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Iannelli
Jan 17, 2015 -

Wellesley Mazda responded

Dear Almas, We don't blame you for loving your new car!! It's easy to love. Mostly, we are deeply appreciative of giving us the chance! Happy New Year to You and Yours!!

January 02, 2015

Terrible experience with this dealership This dealership has got to be one of the worst Mazda dealer around! The sales guy, Dan Sudberry, was absolutely clueless about the car and its featur More

by AhuraMazda
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales - Dan Sudberry; Finance - Mark O'Toole
Feb 25, 2015 -

Wellesley Mazda responded

Dear Ahura, I am deeply sorry that you felt that you were not fairly treated. Customer service is our priority. We want our customers to be so happy that they continue to come back. I do not want you to feel that you were swindled. The business manager is required by law to present these additional options to you at the time of pick up. The warranty is not a scam, we would be operating unethically if we chose to scam our customers. When you cancel, the reimbursement for the warranty is issued to the lien holder, which goes to principle on your loan. That is why your amount financed decreased, hence decreasing total payment amount. The reason your monthly payment didn't change is because of the contracts that illustrated the terms with the bank. So, decreasing the total amount financed decreases the total amount financed and total interest. Although that does seem confusing, and I hope I am explaining it in a way that makes the most sense, we would never put you in a situation where you would be scammed. We are in the business of people, and we are in our fourth generation and 86th year and we understand that in order to achieve longevity our relationships are everything to us. Again, I am deeply sorry that a communication error made you feel otherwise and I hope you take to heart my word.

January 01, 2015

Great experience with Paul and Greg I had a great experience with Wellesley Mazda. I booked an appointment online with Greg Flowers and was scheduled to meet him and Paul Liaknickas the More

by lindsayf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Flowers
Mar 03, 2015 -

Wellesley Mazda responded

Dear Lindsay, Thank you so much for taking the time to express your kind words. Your experience is most important to us at Wellesley Mazda, and we are thrilled that you are happy!! Thank YOU dearly for giving us the opportunity to earn your business!

December 26, 2014

Paul's Great People Skills I worked with Paul Liaknickas to purchase a Mazda CX 5. Paul was knowledgable, efficient, and made my car buying experience easy and unstressful. I More

by Jennifer Goldman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 17, 2015 -

Wellesley Mazda responded

Dear Jennifer, We hope you are loving your Mazda CX-5 (beautiful vehicle) and we thank you thank you thank you for giving us the opportunity to earn your business. Enjoy!!!

December 23, 2014

Thanks for a great experience! I went to a number of dealers but was most impressed by Mazda of Wellelsey. Bill was great. He was very attentive and honestly cared about the car b More

by Andy B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Iannelli
December 23, 2014

Excellent Customer Service and Fair Pricing Had a chance to test drive the CX-5 Grand Touring a few days back and boy was I impressed. Aside from having a terrific driving experience I also, had More

by jamison
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bill Iannelli
December 17, 2014

First Impressions After seeing a used Honda on its web-site Friday night, I called the dealership first thing on Saturday morning. Bill Iannelli confirmed the car was s More

by fnando
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Iannelli
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