Wellesley Mazda

A fantastic car buying experience! Due to an accident that totaled my wife's Honda Odyssey, we needed a replacement ASAP. We felt that we no longer needed a minivan and were looking at Due to an accident that totaled my wife's Honda Odyssey, we needed a replacement ASAP. We felt that we no longer needed a minivan and were looking at SUV's with a 3rd row seat option. We looked at Hondas and Toyotas but she didn't like them 100%. Also, the sales experiences at each of those dealerships were very disappointing! Many of the sales reps focused on selling a particular car, rather than truly understand what we wanted and/or needed. We arrived at Wellesley Mazda and we were immediately impressed with Bill Iannelli! He took the time to really understand what we needed, wanted and our budget requirements. What a tremendous relief to deal with a real auto professional! We settled on the CX-9 Touring model with the Tech package and my wife is THRILLED. Bill had to order the car from another state and kept us informed during the entire process. I also spoke with Joe Shaker, the owner of the Shaker Auto Group who owns Wellesley Mazda. Joe was very helpful and assisted us in the buying process early on. We were unsure whether or not to buy used or new and he instructed/coached me on various advantages of buying new. Again, the process was seamless, pleasant, and a true pleasure to work with such a professional organization. More

Purchase of a 2016 CX-5 GT Pleasant experience from test drive to sales closing. Very low pressure environment, could tell Sophia just wanted me to leave happy. Would buy from Pleasant experience from test drive to sales closing. Very low pressure environment, could tell Sophia just wanted me to leave happy. Would buy from again. More

Two thumbs up!!! I had a great experience buying a car just because Sophia Tiburcio and Rodrigo Nadal made that possible. It was an awesome experience! Very friendly a I had a great experience buying a car just because Sophia Tiburcio and Rodrigo Nadal made that possible. It was an awesome experience! Very friendly and professional. I'm very thankful for that! Wellesley Mazda has the best staff! Keep it up with the great work! More

Negative financial experience The sales person was very nice but...I wanted to use my credit union but was told I couldn't. The financial person was an aggressive, pushy, a**. T The sales person was very nice but...I wanted to use my credit union but was told I couldn't. The financial person was an aggressive, pushy, a**. They ended up financing my load through another credit union! Not happy with experience. More

Top-Notch, No Nonsense I had a great experience buying my new Mazda 3 here. Bill Iannelli was a no-nonsense guy who helped point me in the right direction and provided his e I had a great experience buying my new Mazda 3 here. Bill Iannelli was a no-nonsense guy who helped point me in the right direction and provided his experience to help me make a great decision and purchase. I didn't feel any pressure and knew this was the right place to get my new car. Highly recommend More

Test-Drive Experience That Fits The Bill Test-drove the Mazda 6. Luckily, got Bill Iannelli in sales. Honest, Direct. No-nonsense. And -- as I told him -- my "vintage." Meaning (let's just sa Test-drove the Mazda 6. Luckily, got Bill Iannelli in sales. Honest, Direct. No-nonsense. And -- as I told him -- my "vintage." Meaning (let's just say) gray hair. I don't like sales kids. I want someone who's committed to helping me determine the best car for me. Talk to me like a person, not a potential sale. He did. Very informative, helpful test-drive. Good follow-up communications. Went back for a second test-drive. He made everything very easy for me. The sales manager, Rodrigo (sp?) was also terrific; friendly, polite and helpful. Ultimately, I decided this was not the right car for me and my driving-experience priorities. But I'd go back in a second if I changed my mind. Only negative: if you can, don't go on a weekend. Both the parking lot and the showroom are too small. And I actually had to wait a while before being able to see a sales person. More

Excellent experience I have dealt with Juan regarding purchase of a new Mazda 3 sedan car. The whole experience was very good and Juan has been very helpful regarding any I have dealt with Juan regarding purchase of a new Mazda 3 sedan car. The whole experience was very good and Juan has been very helpful regarding any information or feedback I requested. More

Fantastic Service, Craig Called Wellesley Mazda on a Friday afternoon and booked an appointment for Saturday morning. I liked the 2006 Mazda 3 they had, so I wanted to see it. Called Wellesley Mazda on a Friday afternoon and booked an appointment for Saturday morning. I liked the 2006 Mazda 3 they had, so I wanted to see it. Craig Bentley greeted me, guided me through my test drive and helped me inspect the car in depth. Craig was so helpful, he even asked repairs (on a Saturday!) to place the car on a lift for me to look at from underneath! I was so glad, I bought the car on the spot! More

A terrific experience I visited Bill at Wellesley Madza to check out the Mazda3 for my son--he is graduating from college and I wanted to do some research to help him buy h I visited Bill at Wellesley Madza to check out the Mazda3 for my son--he is graduating from college and I wanted to do some research to help him buy his first car before he moves away for his first job. Bill was fun to talk to, put no pressure on me (after all, I was not buying for me) listened carefully to what I reported my son was looking for, and let me take a Mazda3 for a spin. A few weeks later, my son joined me for a visit and really wanted to drive the Madza6. The staff there were very accommodating even though they were absolutely packed with customers; Rodrigo got us hooked up. Bill followed up with emails and was eager to help us make the best decision possible for us. On our last visit, my son and I had narrowed our choices down and wanted one last drive; again, Bill was very helpful and accommodating. My son did not choose the Mazda but it was not because of the great staff there...they were really wonderful. More

Knowledgeable and honest service My girlfriend and I were in the market for a new or newish compact SUV and were upfront about our decision being between the CX-5 and the Honda CRV. B My girlfriend and I were in the market for a new or newish compact SUV and were upfront about our decision being between the CX-5 and the Honda CRV. Bill was honest about the relative qualities of each car and informative without ever being pushy. Ultimately the price between the two models was almost exactly the same, and our decision was made pretty easy because our experience with Bill at Wellesley Mazsa was far better than our previosu experience with the salesmen at Herb Chambers Honda in Allston, who were pushy and deceptive in their tactics. More