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Wellesley Mazda

Wellesley, MA

4.9
1,210 Reviews

965 Worcester St.

Wellesley, MA

02482

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Showing 1,210 reviews

January 26, 2016

Actually a pleasure to deal with I have visited this dealer a number of times since last summer and have always been welcomed, treated with respect, and never rushed to make a decisio More

by Whrou
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tye Jordan, Greg Falk
January 23, 2016

Shopping for a new car I was immediately greeted when I walked into the showroom. Everyone there was pleasant, friendly, and helpful. I was looking for a new vehicle to re More

by Naomi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia Tiburcio
January 19, 2016

Rude and intimidating sales tactics After my daughter found a used car online available at Wellesley Mazda, we went to look at it and met the sales staff. They were very friendly until More

by Another Blackmailed customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darren Bonanno, Greg Flowers
Feb 02, 2016 -

Wellesley Mazda responded

I am so sorry to hear that you have experienced a negative outcome...I was trying to look into your complaint to see where the communication started to break down, because we can always learn to be better and grow. We know we're not perfect, but I can assure you we try to provide the best experience as a buyer. I wanted to be able to get a chance to talk to you to make this better, because that's important to me! PLEASE at any time, contact me at lindsey@shakerautogroup.com and we can address this together. Truly, Lindsey

January 19, 2016

Very satisfied customer ! First let me say, when I walked into Wellesley Mazda I was expecting hours of haggling. Not so with this shop. I had a very smooth stress free experie More

by lmitch54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tye Jordan
January 18, 2016

Shopping for a used car I went to Wellesley Mazda to see an advertised used car. And although I didn't buy the car, I was very pleased with the helpful, no pressure, no stre More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perira
January 15, 2016

Wellesley Mazda is awesome! I came to Wellesley Mazda just to look around, and Tye Jordan was the salesman who worked with me. I really like his whole approach--he was very inte More

by Sue3823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tye Jordan, Greg Falk, Fred Dalton
January 13, 2016

Good initial experience, would go back. My wife and I were considering replacing our Mazda5 with a CX-5. Test drove a couple vehicles over a couple of visits. Found Bill to be very straightf More

by newtonres
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Iannelli
January 13, 2016

Silky smooth transaction Sophia was wonderful. Greeted us just as we walked in... Was very fun and personable... Not pushy at all. Would highly recommend! Fred was also very e More

by traveljake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia Tiburcio, Fred Dalton
January 08, 2016

Excellent salesperson. Had a great experience with Sophia Tiburcio,bought my car 2016 cx5 and lm beyond happy.Great service,she took very good care of me and my husband .Ans More

by Fabricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia Tiburcio
January 05, 2016

Excellent Mr. Henry Diep was just a wonderful salesperson: Enthusiastic about his offerings, but not aggressive. He listened and coached us along rather than tr More

by ForesterFan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Diep
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