
Wellesley Mazda
Wellesley, MA
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Actually a pleasure to deal with I have visited this dealer a number of times since last summer and have always been welcomed, treated with respect, and never rushed to make a decisio I have visited this dealer a number of times since last summer and have always been welcomed, treated with respect, and never rushed to make a decision. What a pleasure to work with Tye Jordan and Greg Falk who went out of their way to discuss options with me, including my speaking with another dealer. I eventually bought my car here. More
Shopping for a new car I was immediately greeted when I walked into the showroom. Everyone there was pleasant, friendly, and helpful. I was looking for a new vehicle to re I was immediately greeted when I walked into the showroom. Everyone there was pleasant, friendly, and helpful. I was looking for a new vehicle to replace my 13 1/2 year old car with over 200,000 miles. I knew what I wanted in the car, I just didn't know what kind of car I wanted. Sophia took notes as I told her what I was looking for and came up with the CX5 Touring. It is a beautiful car and had most of what I wanted. We took it for a test drive and I really liked the car. Sophia was very knowledgeable of the car and pointed out all the "perks" the car had, as well as all the benefits/incentives/service that came with purchasing and owning a Mazda. Although I did not buy the car, Sophia made you feel like family, and the only one who needed her undivided attention. The whole atmosphere was friendly and laid-back. No pressure or stress from anyone! Thank you Sophia for a pleasant, stress-free afternoon. Naomi More
Rude and intimidating sales tactics After my daughter found a used car online available at Wellesley Mazda, we went to look at it and met the sales staff. They were very friendly until After my daughter found a used car online available at Wellesley Mazda, we went to look at it and met the sales staff. They were very friendly until we wanted to take the vehicle to a nearby mechanic who checked the car over and offered us a list of things that were deficient on the car. Once we went into negotiations to have those deficiencies corrected, the sales staff turned ugly and bullied my daughter about the contract signed with them. In order to get the contract canceled (because they would not admit fault in anyway), we were told by Darren Bonanno and Greg Flowers that we had to go to several rating sites and give high ratings for the dealership or they would not cancel the contract. Take a few moments and read through other reviews about this dealership to see that this was not an isolated incident. Stay away from them. They are bullies and should not be allowed to sell the fine Mazda brand. More
Very satisfied customer ! First let me say, when I walked into Wellesley Mazda I was expecting hours of haggling. Not so with this shop. I had a very smooth stress free experie First let me say, when I walked into Wellesley Mazda I was expecting hours of haggling. Not so with this shop. I had a very smooth stress free experience! I has the pleasure of working with Product Consultant Tye Jordan. He was very friendly, low key and knowledgeable. I felt the whole experience was the complete opposite from the "aggressive" salesmen at other dealerships. With the help of Tye , I purchased a vehicle at a very fair affordable price. I feel he is a great asset to the dealership! Also a big shout out to Fred. He's the "Paperwork Wizard". Thank you Wellesley Mazda for way you run your dealerships. And most of all Tye Jordan, thank you ! More
Shopping for a used car I went to Wellesley Mazda to see an advertised used car. And although I didn't buy the car, I was very pleased with the helpful, no pressure, no stre I went to Wellesley Mazda to see an advertised used car. And although I didn't buy the car, I was very pleased with the helpful, no pressure, no stress guidance from my salesman, Carlos Periera. He was an asset to this dealership. I will definely return and recommend him and Wellesley Mazda to my friends and family! More
Wellesley Mazda is awesome! I came to Wellesley Mazda just to look around, and Tye Jordan was the salesman who worked with me. I really like his whole approach--he was very inte I came to Wellesley Mazda just to look around, and Tye Jordan was the salesman who worked with me. I really like his whole approach--he was very interested in what I was looking for, and helped me specify what I did and didn't really want in a CX-5. He was knowledgeable, and even encouraged me to consider the Touring rather than the Grand Touring, because I could add in the things I wanted and avoid paying for things I didn't care about. I never felt pressured, and really appreciated getting a written quote before I left, so I could go home and think about it. I came back the next day, having decided to buy, and everyone from Tye, to the sales manager and business manager were incredibly accommodating and helpful. That was today, so I am waiting until the additions can be installed, but I was able to see my actual car before I left, which I thought was a great touch. I'm very excited about the new car and also the Owner Loyalty Program, which seems like a great service plan which includes free car washes, towing and loaner cars! More
Good initial experience, would go back. My wife and I were considering replacing our Mazda5 with a CX-5. Test drove a couple vehicles over a couple of visits. Found Bill to be very straightf My wife and I were considering replacing our Mazda5 with a CX-5. Test drove a couple vehicles over a couple of visits. Found Bill to be very straightforward, provided honest and knowledgeable answers and did not pressure us. We ended up purchasing a different vehicle, so did not go through the entire process at this dealership. I would recommend it though, as well as Bill. Had previously gone to this dealer a couple of times for parts and had a good experience with that as well, the technicians provided useful advice and parts were easy to get. More
Silky smooth transaction Sophia was wonderful. Greeted us just as we walked in... Was very fun and personable... Not pushy at all. Would highly recommend! Fred was also very e Sophia was wonderful. Greeted us just as we walked in... Was very fun and personable... Not pushy at all. Would highly recommend! Fred was also very easy to work with. Handled paperwork expeditiously More
Excellent salesperson. Had a great experience with Sophia Tiburcio,bought my car 2016 cx5 and lm beyond happy.Great service,she took very good care of me and my husband .Ans Had a great experience with Sophia Tiburcio,bought my car 2016 cx5 and lm beyond happy.Great service,she took very good care of me and my husband .Answered all of our questions and made the process extremely smooth.Totally recommend wellesley mazda.Thank you Sophia More
Excellent Mr. Henry Diep was just a wonderful salesperson: Enthusiastic about his offerings, but not aggressive. He listened and coached us along rather than tr Mr. Henry Diep was just a wonderful salesperson: Enthusiastic about his offerings, but not aggressive. He listened and coached us along rather than try to "win" the sale. His self-depricating humor was charming and combined with his product knowledge, he is a salesperson to seek out when you are hoping to buy from Wellesley Mazda. More