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Wellesley Mazda

Wellesley, MA

4.9
1,212 Reviews

965 Worcester St.

Wellesley, MA

02482

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Showing 1,212 reviews

June 21, 2016

Amazingly positive experience After dealing with a few Mazda dealers with a far less than positive experience resulting from pricing tricks and other negatives we came upon Wellesl More

by Vince S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Flowers
June 21, 2016

Wonderful shopping experience. I went to Wellesley in order to further narrow down my search for my next car. There I was helped by Jayme Lee. He did a great job of answering all of More

by Chief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayme Lee
June 20, 2016

Experience made fun by excellent sales rep Krystal Miller was our product consultant at Wellesley Mazda, and she made the process an amazing experience. She was upbeat and genuine, answering al More

by Isabella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Miller
June 20, 2016

Great experience ! After buying a car from Wellesley Mazda. I had a few warranty questions. I called Sophia Tiburcio. She was very warm and friendly and answered all my More

by lmitch54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sophia Tiburcio
June 14, 2016

Great Experience with First Car Purchase Andrew was a pleasure to work with. He was attentive to all my questions throughout the process and made the experience of buying my first car easy an More

by collegegrad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Reidy
June 12, 2016

Great experience at Mazda Wellesley dealership Krystal totally understood my needs. She got me into the cx9 at a price i was comfortable with. She was super accomadating and friendly. Everyone i More

by 2brothers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Krystal Miller
June 09, 2016

Great Test Drive with Wayne Xides Took a Saturday to run around Boston test driving many cars. Even though I eventually bought a Honda, (Mazda was second choice) Wayne at Wellesley Maz More

by redjet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Xides
June 01, 2016

Low Pressure, Consultative Experience My experience with Wellesley Mazda was very positive. Tye was fantastic and was very patient during the process. He was careful to record what was imp More

by Houseg17
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tye Jordan
May 31, 2016

Extremely Informative and Friendly I went to Wellesley Mazda with the intent of test driving a Mazda CX5 and getting a better understanding of the kind of pricing that would be availabl More

by guyinanoldcar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tye Johnson
May 30, 2016

Untrustworthy negotiations Tye and his team used every underhanded negotiating trick. First told me priced off of MSRP and could not make money much below that. When I said I wa More

by Bostontravel
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Greg Flowers, Greg Falk
Jul 11, 2016 -

Wellesley Mazda responded

Dear Friend, Boston Travel, Thank you for taking the time to share your experience. I am, however, terribly sorry that you've lost trust in us. Were the described vehicles that you received the quotes on the same across each dealership? I know that the Costco program is very strict on their pricing structure and variant across different models and trim levels. I would love to understand more so I could address your concerns. Again, I appreciate you for giving the time to express your experience. I am so sorry, trust and honesty is very important to us. If you would like, contact me directly via email at lindsey@shakerautogroup.com, I am readily available. I hope to hear from you soon! Thank you!

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