
Wellesley Mazda
Wellesley, MA
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Amazingly positive experience After dealing with a few Mazda dealers with a far less than positive experience resulting from pricing tricks and other negatives we came upon Wellesl After dealing with a few Mazda dealers with a far less than positive experience resulting from pricing tricks and other negatives we came upon Wellesley Mazda and had an amazingly positive experience. From the very first contact Greg Flowers found exactly the model and corn and options we were looking for and presented us within hours with a fully detailed pricing sheet laying out the exact price including fees, taxes, rebates, etc.And the price was exceptional. Even when the car we were looking at was sold that afternoon, he tracked down the exact same car within 24 hours. I could go on and on about how helpful he was. Then we met our salesperson, Krystal, who was trul one of the nicest, most helpful, professional salespeople I have ever dealt with. She even took a professional video of our vehicle when it arrived so we could see our vehicle in detail while driving to the dealership. We met the owner who seems to be way ahead of his competition doing things like creating the aforementioned videos, paying all his salespeople salaries instead of commissions to prevent them from being pushy, creating fully detailed no BS pricing sheets right up front, etc etc. The finance manager we dealt was incredibly skilled, personable and knowledgeable. And truly helpful and honest. And having said all that, we got the best price of all the dealers we dealt with, without any negotiations or any bait and switch or anything. Just, here's a very fair price. More
Wonderful shopping experience. I went to Wellesley in order to further narrow down my search for my next car. There I was helped by Jayme Lee. He did a great job of answering all of I went to Wellesley in order to further narrow down my search for my next car. There I was helped by Jayme Lee. He did a great job of answering all of my questions about the vehicle (Miata). I've been looking around at other places, and nowhere else did I feel the relaxed environment, where it's all about making a deal right there and then. It's a freaking car purchase. Nobody intelligent makes those on the spot. It takes time and thought and it is nice to see a place that gives you the space and information that you need. I usually don't write reviews online, but Jayme explained the company philosophy to me, which prompted this review. He did a great job. More
Experience made fun by excellent sales rep Krystal Miller was our product consultant at Wellesley Mazda, and she made the process an amazing experience. She was upbeat and genuine, answering al Krystal Miller was our product consultant at Wellesley Mazda, and she made the process an amazing experience. She was upbeat and genuine, answering all our questions honestly and gave us the necessary information we needed to make our decision. We are still considering whether or not to go with a Mazda, but the dealership's loyalty program is certainly tempting and worth looking into for anyone who wishes to get a Mazda. More
Great experience ! After buying a car from Wellesley Mazda. I had a few warranty questions. I called Sophia Tiburcio. She was very warm and friendly and answered all my After buying a car from Wellesley Mazda. I had a few warranty questions. I called Sophia Tiburcio. She was very warm and friendly and answered all my questions. I highly recommend Sophia. She will handle your needs from sales to finance with ease. Very easy going experience. Thank You Sophia !! More
Great Experience with First Car Purchase Andrew was a pleasure to work with. He was attentive to all my questions throughout the process and made the experience of buying my first car easy an Andrew was a pleasure to work with. He was attentive to all my questions throughout the process and made the experience of buying my first car easy and enjoyable. I am very happy with my purchase and the exceptional service at Wellesley Mazda. More
Great experience at Mazda Wellesley dealership Krystal totally understood my needs. She got me into the cx9 at a price i was comfortable with. She was super accomadating and friendly. Everyone i Krystal totally understood my needs. She got me into the cx9 at a price i was comfortable with. She was super accomadating and friendly. Everyone i dealt with there was very helpful and friendly. i love my new cx9. Its the perfect post minivan ride! More
Great Test Drive with Wayne Xides Took a Saturday to run around Boston test driving many cars. Even though I eventually bought a Honda, (Mazda was second choice) Wayne at Wellesley Maz Took a Saturday to run around Boston test driving many cars. Even though I eventually bought a Honda, (Mazda was second choice) Wayne at Wellesley Mazda was by far the best sales person we dealt with all day - friendly, patient, knowledgeable - and most importantly - none of that creepy sales guy crap. I'd happily send friends to work with him. More
Low Pressure, Consultative Experience My experience with Wellesley Mazda was very positive. Tye was fantastic and was very patient during the process. He was careful to record what was imp My experience with Wellesley Mazda was very positive. Tye was fantastic and was very patient during the process. He was careful to record what was important for us and really tried to meet our needs. I didn't end up buying the car because it was a little too big for us (we live in Cambridge), but really considered it due to the great service we received. More
Extremely Informative and Friendly I went to Wellesley Mazda with the intent of test driving a Mazda CX5 and getting a better understanding of the kind of pricing that would be availabl I went to Wellesley Mazda with the intent of test driving a Mazda CX5 and getting a better understanding of the kind of pricing that would be available and the value of my trade in. Tye worked with me throughout my visit, giving me all of the information I needed to make an informed purchase, and working tirelessly to get me the deal I requested. While I didn't drive away from the dealership in a new ride that day, I really appreciated the time and transparency I received from Tye and his manager. If I decide to go forward with a purchase of a CX5, I'll definitely return to Wellesley Mazda. More
Untrustworthy negotiations Tye and his team used every underhanded negotiating trick. First told me priced off of MSRP and could not make money much below that. When I said I wa Tye and his team used every underhanded negotiating trick. First told me priced off of MSRP and could not make money much below that. When I said I was also waiting for bid from a Costco referral program, they said Costco dealer never offer as good pricing and wanted me to sign form for offer that day. I said I needed to wait. Costco dealer came back more than $800 less and priced off their invoice....which was much lower than MSRP. I sent back to Tye and his team who then continued to claim bid was not correct, etc. I then contacted a third dealer who gave me bid much lower than Tye. At that point, Tye said he could match bid...despite saying at first meeting they would lose money at that level! I then said no, I had spent 2 days having to reach other dealers to get Tye to deliver a price he told me at first meeting would be a loss! I lost all trust in Mazda Wellesley team and went to another dealer who had offered me good price from the beginning! Never would recommend Tye. When I expressed my frustration with him. He told me I had unrealistic expectations...not true. More